{"id":7724,"date":"2021-06-08T08:57:08","date_gmt":"2021-06-08T01:57:08","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=7724"},"modified":"2021-06-08T08:57:19","modified_gmt":"2021-06-08T01:57:19","slug":"cau-hinh-theo-doi-cuoc-goi-so-tong-dai-sip-pbx","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/cau-hinh-theo-doi-cuoc-goi-so-tong-dai-sip-pbx\/","title":{"rendered":"[C\u1ea5u h\u00ecnh] Theo d\u00f5i cu\u1ed9c g\u1ecdi: s\u1ed1 t\u1ed5ng \u0111\u00e0i SIP PBX"},"content":{"rendered":"<p>Theo d\u00f5i cu\u1ed9c g\u1ecdi Bitrix24 cho ph\u00e9p s\u1eed d\u1ee5ng s\u1ed1 t\u1ed5ng \u0111\u00e0i SIP (y\u00eau c\u1ea7u \u0111\u1ea7u n\u1ed1i SIP).<\/p>\n<p>\u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft &#8211; SIP connector l\u00e0 g\u00ec?<\/p>\n<p>Nh\u1ea5p v\u00e0o <b>Telephony &gt; Configure numbers<\/b> &gt; ch\u1ecdn K\u1ebft n\u1ed1i SIP&gt; <b>SIP PBX numbers<\/b>.<\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/d50\/sipcalltracking1.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"sipcalltracking1.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/d50\/sipcalltracking1.jpg\" alt=\"sipcalltracking1.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p>B\u1eadt t\u00f9y ch\u1ecdn <b>Get destination number from SIP headers <\/b>\u0111\u1ec3\u00a0t\u1ef1 \u0111\u1ed9ng ph\u00e1t hi\u1ec7n c\u00e1c s\u1ed1 t\u1ed5ng \u0111\u00e0i SIP c\u1ee7a b\u1ea1n v\u00e0 s\u1eed d\u1ee5ng ch\u00fang trong Theo d\u00f5i cu\u1ed9c g\u1ecdi.<\/p>\n<p>SIP s\u1eed d\u1ee5ng c\u00e1c ti\u00eau \u0111\u1ec1 \u0111\u1eb7c bi\u1ec7t ch\u1ee9a th\u00f4ng tin v\u1ec1 s\u1ed1 \u0111\u00edch.<\/p>\n<p>C\u00e1c ti\u00eau \u0111\u1ec1 n\u00e0y \u0111\u01b0\u1ee3c l\u01b0u v\u00e0o t\u1ec7p nh\u1eadt k\u00fd. B\u1ea1n c\u00f3 th\u1ec3 xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi trong ph\u1ea7n <strong>Chi ti\u1ebft cu\u1ed9c g\u1ecdi<\/strong> (<b>Call details)<\/b>\u00a0.<\/p>\n<p>\u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft &#8211; Xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi.<\/p>\n<p>Th\u00f4ng tin v\u1ec1 s\u1ed1 \u0111\u00edch \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong<\/p>\n<p><code>diversion<\/code>\u00a0and\u00a0<code>to<\/code>\u00a0headers.<\/p>\n<p>Th\u00f4ng tin trong c\u00e1c ti\u00eau \u0111\u1ec1 n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o c\u00e0i \u0111\u1eb7t SIP PBX, v\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u1ecbnh th\u1ee9 t\u1ef1 m\u00e0 Bitrix24 s\u1ebd ki\u1ec3m tra c\u00e1c ti\u00eau \u0111\u1ec1 (<b>Header priority<\/b>):<\/p>\n<ul>\n<li><code>to<\/code>\u00a0&#8211; destination;<\/li>\n<li><code>diversion<\/code>\u00a0&#8211; call diversion.<\/li>\n<\/ul>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/bb0\/sipcalltracking2.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"sipcalltracking2.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/bb0\/sipcalltracking2.jpg\" alt=\"sipcalltracking2.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p>Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c PBX \u0111\u1ec1u truy\u1ec1n c\u00e1c ti\u00eau \u0111\u1ec1 n\u00e0y theo m\u1eb7c \u0111\u1ecbnh. Li\u00ean h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p ho\u1eb7c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u1ecbnh c\u1ea5u h\u00ecnh PBX c\u1ee7a b\u1ea1n.<\/p>\n<p>Khi s\u1ed1 \u0111\u00e3 \u0111\u01b0\u1ee3c nh\u1eadn di\u1ec7n<\/p>\n<p>Bitrix24 s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u00eam s\u1ed1 \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n v\u00e0o ph\u1ea7n <b>Sales Intelligence &gt; Call tracking<\/b>.<\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2e7\/sipcalltracking3.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"sipcalltracking3.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2e7\/sipcalltracking3.jpg\" alt=\"sipcalltracking3.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p>S\u1ed1 n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n cho b\u1ea5t k\u1ef3 ngu\u1ed3n l\u01b0u l\u01b0\u1ee3ng n\u00e0o.<\/p>\n<p>N\u1ebfu ch\u01b0a c\u00f3 cu\u1ed9c g\u1ecdi \u0111\u1ebfn n\u00e0o \u0111\u1ebfn s\u1ed1 \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 th\u00eam s\u1ed1 n\u00e0y v\u00e0o danh s\u00e1ch theo c\u00e1ch th\u1ee7 c\u00f4ng.<\/p>\n<div class=\"helpdesk-article-note\">\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/747\/sipcalltracking4.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"sipcalltracking4.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/747\/sipcalltracking4.jpg\" alt=\"sipcalltracking4.jpg\" width=\"614\" height=\"304\" \/><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Theo d\u00f5i cu\u1ed9c g\u1ecdi Bitrix24 cho ph\u00e9p s\u1eed d\u1ee5ng s\u1ed1 t\u1ed5ng \u0111\u00e0i SIP (y\u00eau c\u1ea7u \u0111\u1ea7u n\u1ed1i SIP). \u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft &#8211; SIP connector l\u00e0 g\u00ec? Nh\u1ea5p v\u00e0o Telephony &gt; Configure numbers &gt; ch\u1ecdn K\u1ebft n\u1ed1i SIP&gt; SIP PBX numbers. B\u1eadt t\u00f9y ch\u1ecdn Get destination number from SIP headers \u0111\u1ec3\u00a0t\u1ef1 \u0111\u1ed9ng ph\u00e1t hi\u1ec7n [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5199],"class_list":["post-7724","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-sales-intelligence"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/7724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=7724"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/7724\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=7724"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=7724"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=7724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}