{"id":8406,"date":"2021-06-09T10:31:25","date_gmt":"2021-06-09T03:31:25","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8406"},"modified":"2021-06-09T10:31:25","modified_gmt":"2021-06-09T03:31:25","slug":"crm-tich-hop-hop-thu","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-tich-hop-hop-thu\/","title":{"rendered":"[CRM] T\u00edch h\u1ee3p h\u1ed9p th\u01b0"},"content":{"rendered":"<p>Webmail c\u00f3 s\u1eb5n cho&nbsp;ng\u01b0\u1eddi \u0111\u0103ng k\u00fd g\u00f3i&nbsp;<strong>Start +, CRM +, Standard<\/strong>&nbsp;v\u00e0&nbsp;<strong>Professional<\/strong>&nbsp;.&nbsp;\u0110\u1ecdc th\u00eam t\u1ea1i \u0111\u00e2y \u2013&nbsp;<a target=\"_blank\" href=\"https:\/\/www.bitrix24.com\/prices\/\" rel=\"noreferrer noopener nofollow\">\u0110\u1ecbnh gi\u00e1 tr\u00ean \u0111\u00e1m m\u00e2y<\/a>&nbsp;.<\/p>\n<p>M\u1eb7c d\u00f9 c\u00f3 ng\u01b0\u1eddi \u0111\u01b0a tin v\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i, nh\u01b0ng email v\u1eabn l\u00e0 m\u1ed9t c\u00e1ch ph\u1ed5 bi\u1ebfn \u0111\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c v\u00e0 \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n<p>Webmail trong Bitrix24 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi CRM, Tasks v\u00e0 Calendar.<\/p>\n<p>X\u1eed l\u00fd th\u01b0, t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ch\u1ec9 b\u1eb1ng m\u1ed9t c\u00fa nh\u1ea5p chu\u1ed9t v\u00e0 t\u1ea1o nhi\u1ec7m v\u1ee5 b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i \u0111\u1ecba ch\u1ec9 email c\u1ee7a b\u1ea1n v\u1edbi Bitrix24!<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/1e9\/ra45xwjea528zt0cq7i95aa2jw8ou31g\/bitrix24mail.jpg\" alt=\"bitrix24mail.jpg\" title=\"bitrix24mail.jpg\"><\/figure>\n<h4 id=\"L\u00e0m_th\u1ebf_n\u00e0o_n\u00f3_ho\u1ea1t_\u0111\u1ed9ng\">L\u00e0m th\u1ebf n\u00e0o n\u00f3 ho\u1ea1t \u0111\u1ed9ng<\/h4>\n<p>Nh\u1ea5p v\u00e0o&nbsp;n\u00fat&nbsp;<strong>Webmail<\/strong>&nbsp;\u0111\u1ec3 k\u1ebft n\u1ed1i \u0111\u1ecba ch\u1ec9 email c\u1ee7a b\u1ea1n v\u1edbi Bitrix24.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/493\/xkzjdci63xvgriydz7ona3o1371fhucy\/mailbox_integration.jpg\" alt=\"mailbox_integration.jpg\" title=\"mailbox_integration.jpg\"><\/figure>\n<p>N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 t\u00ecm th\u1ea5y nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 email c\u1ee7a m\u00ecnh trong danh s\u00e1ch, h\u00e3y k\u1ebft n\u1ed1i \u0111\u1ecba ch\u1ec9 email c\u1ee7a b\u1ea1n qua IMAP.<\/p>\n<p>B\u1ea1n s\u1ebd c\u1ea7n ch\u1ec9 \u0111\u1ecbnh \u0111\u1ecba ch\u1ec9 m\u00e1y ch\u1ee7 IMAP v\u00e0 c\u1ed5ng khi \u0111\u1ecbnh c\u1ea5u h\u00ecnh k\u1ebft n\u1ed1i IMAP.&nbsp;B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y c\u00e1c c\u00e0i \u0111\u1eb7t n\u00e0y t\u1ea1i \u0111\u00e2y:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.aol.com\/articles\/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail\" rel=\"nofollow noopener\" target=\"_blank\">AOL.com<\/a><\/li>\n<li><a href=\"https:\/\/support.google.com\/mail\/answer\/7126229?hl=en\" rel=\"nofollow noopener\" target=\"_blank\">Gmail.com<\/a><\/li>\n<li><a href=\"https:\/\/help.yahoo.com\/kb\/SLN4075.html?guccounter=1\" rel=\"nofollow noopener\" target=\"_blank\">Yahoo.com<\/a><\/li>\n<li><a href=\"https:\/\/settings.email\/msn-com-email-settings\/\" rel=\"nofollow noopener\" target=\"_blank\">Msn.com<\/a><\/li>\n<li><a href=\"https:\/\/www.xfinity.com\/support\/articles\/email-client-programs-with-xfinity-email\" rel=\"nofollow noopener\" target=\"_blank\">Comcast.net<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/ht202304\" rel=\"nofollow noopener\" target=\"_blank\">iCloud.com<\/a><\/li>\n<li><a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040\" rel=\"noreferrer noopener nofollow\">Outlook.com<\/a><\/li>\n<li><strong>Trao \u0111\u1ed5i<\/strong>&nbsp;\u2013 ch\u1ec9 qua IMAP<\/li>\n<\/ul>\n<p>Khi k\u1ebft n\u1ed1i \u0111\u1ecba ch\u1ec9 email qua IMAP, h\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u1ee9ng ch\u1ec9 SSL c\u1ee7a b\u1ea1n h\u1ee3p l\u1ec7.&nbsp;Ch\u1ee9ng ch\u1ec9 t\u1ef1 k\u00fd kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng.&nbsp;S\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a m\u1ed9t ch\u1ee9ng ch\u1ec9 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh t\u1ef1 \u0111\u1ed9ng.<\/p>\n<p>V\u00ed d\u1ee5: h\u00e3y k\u1ebft n\u1ed1i \u0111\u1ecba ch\u1ec9 Gmail.<\/p>\n<p>Nh\u1ea5p v\u00e0o&nbsp;<strong>X\u00e1c th\u1ef1c<\/strong>&nbsp;v\u00e0 \u0111\u0103ng nh\u1eadp v\u00e0o t\u00e0i kho\u1ea3n Google c\u1ee7a b\u1ea1n.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/908\/1n50xtcy5a4fyg7u2jsx8mcg0vjnr5pb\/authentication.jpg\" alt=\"x\u00e1c th\u1ef1c.jpg\" title=\"x\u00e1c th\u1ef1c.jpg\"><\/figure>\n<p>C\u1ea5p cho Bitrix24 c\u00e1c quy\u1ec1n truy c\u1eadp c\u1ea7n thi\u1ebft b\u1eb1ng c\u00e1ch nh\u1ea5p v\u00e0o&nbsp;<strong>Cho ph\u00e9p<\/strong>&nbsp;.S\u1ed1 l\u01b0\u1ee3ng h\u1ed9p th\u01b0 k\u1ebft n\u1ed1i&nbsp;<strong>cho m\u1ed7i nh\u00e2n vi\u00ean<\/strong>&nbsp;ph\u1ee5 thu\u1ed9c v\u00e0o&nbsp;<a target=\"_blank\" href=\"https:\/\/www.bitrix24.com\/prices\/\" rel=\"noreferrer noopener nofollow\">Bitrix24&nbsp;<\/a><a target=\"_blank\" href=\"https:\/\/www.bitrix24.com\/prices\/\" rel=\"noreferrer noopener nofollow\">k\u1ebf ho\u1ea1ch<\/a>&nbsp;.<\/p>\n<ul>\n<li><strong>Mi\u1ec5n ph\u00ed<\/strong>&nbsp;: kh\u00f4ng c\u00f3 s\u1eb5n<\/li>\n<li><strong>B\u1eaft \u0111\u1ea7u +<\/strong>&nbsp;: 1<\/li>\n<li><strong>Project +<\/strong>&nbsp;: kh\u00f4ng kh\u1ea3 d\u1ee5ng<\/li>\n<li><strong>Ti\u00eau chu\u1ea9n<\/strong>&nbsp;: 5<\/li>\n<li><strong>Chuy\u00ean nghi\u1ec7p<\/strong>&nbsp;: 10<\/li>\n<li><strong>CRM +<\/strong>&nbsp;: 5<\/li>\n<\/ul>\n<h4 id=\"C\u00e0i_\u0111\u1eb7t_h\u1ed9p_th\u01b0\">C\u00e0i \u0111\u1eb7t h\u1ed9p th\u01b0<\/h4>\n<p>B\u00e2y gi\u1edd khi h\u1ed9p th\u01b0 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i, b\u1ea1n c\u1ea7n ph\u1ea3i c\u1ea5u h\u00ecnh h\u1ed9p th\u01b0.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a7b\/connectwebmail4.png\" alt=\"connectwebmail4.png\" title=\"connectwebmail4.png\"><\/figure>\n<p>Ch\u1ec9 \u0111\u1ecbnh kho\u1ea3ng th\u1eddi gian m\u00e0 h\u1ec7 th\u1ed1ng s\u1ebd t\u00ecm n\u1ea1p tin nh\u1eafn \u2013 m\u1ed9t tu\u1ea7n, m\u1ed9t th\u00e1ng, hai ho\u1eb7c ba th\u00e1ng.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/ce5\/connectwebmail5.png\" alt=\"connectwebmail5.png\" title=\"connectwebmail5.png\"><\/figure>\n<p>B\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u1ecbnh t\u00ean h\u1ed9p th\u01b0 v\u00e0 t\u00ean ng\u01b0\u1eddi g\u1eedi b\u1eb1ng c\u00e1ch nh\u1ea5p v\u00e0o&nbsp;<strong>Ch\u1ec9nh s\u1eeda th\u00eam th\u00f4ng s\u1ed1<\/strong>&nbsp;.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/68a\/connectwebmail6.png\" alt=\"connectwebmail6.png\" title=\"connectwebmail6.png\"><\/figure>\n<p>Bitrix24 h\u1ed7 tr\u1ee3 g\u1eedi email th\u00f4ng qua m\u00e1y ch\u1ee7 SMTP.&nbsp;Ch\u1ec9 c\u1ea7n ch\u1ec9 \u0111\u1ecbnh \u0111\u1ecba ch\u1ec9 m\u00e1y ch\u1ee7 SMTP v\u00e0 c\u1ed5ng, \u0111\u0103ng nh\u1eadp v\u00e0 m\u1eadt kh\u1ea9u.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/08d\/connectwebmail7.png\" alt=\"connectwebmail7.png\" title=\"connectwebmail7.png\"><\/figure>\n<p>\u0110\u1ecdc th\u00eam v\u1ec1 c\u00e1ch g\u1eedi email qua m\u00e1y ch\u1ee7 SMTP trong b\u00e0i vi\u1ebft \u2013&nbsp;<a href=\"https:\/\/helpdesk.bitrix24.com\/open\/7729495\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">S\u1eed d\u1ee5ng m\u00e1y ch\u1ee7 SMTP \u0111\u1ec3 g\u1eedi email<\/a>&nbsp;.<\/p>\n<h4 id=\"T\u00edch_h\u1ee3p_CRM\">T\u00edch h\u1ee3p CRM<\/h4>\n<p>K\u00edch ho\u1ea1t&nbsp;t\u00f9y ch\u1ecdn&nbsp;<strong>Li\u00ean k\u1ebft t\u1edbi CRM<\/strong>&nbsp;v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng b\u00e1o s\u1ebd \u0111\u1ebfn \u0111\u01b0\u1ee3c CRM.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/c5d\/connectwebmail8.png\" alt=\"connectwebmail8.png\" title=\"connectwebmail8.png\"><\/figure>\n<p>Theo m\u1eb7c \u0111\u1ecbnh, Bitrix24 t\u1ef1 \u0111\u1ed9ng t\u1ea1o m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi cho m\u1ed7i tin nh\u1eafn \u0111\u1ebfn m\u1edbi v\u00e0 t\u1ea1o m\u1ed9t li\u00ean h\u1ec7 m\u1edbi cho m\u1ed7i tin nh\u1eafn g\u1eedi \u0111i m\u1edbi.<\/p>\n<p>Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u1ecbnh kho\u1ea3ng th\u1eddi gian m\u00e0 Bitrix24 s\u1ebd x\u1eed l\u00fd tin nh\u1eafn.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/4f0\/connectwebmail9.png\" alt=\"connectwebmail9.png\" title=\"connectwebmail9.png\"><\/figure>\n<p>B\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u1ecbnh \u0111\u1ecba ch\u1ec9 email m\u00e0 Bitrix24 s\u1ebd&nbsp;<strong>t\u1ea1o<\/strong>&nbsp;kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng&nbsp;<strong>m\u1edbi cho m\u1ed7i th\u01b0 \u0111\u1ebfn m\u1edbi<\/strong>&nbsp;.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/3fd\/connectwebmail10.png\" alt=\"connectwebmail10.png\" title=\"connectwebmail10.png\"><\/figure>\n<p><strong>H\u00e0ng \u0111\u1ee3i ph\u00e2n ph\u1ed1i kh\u00e1ch h\u00e0ng<\/strong>&nbsp;ti\u1ec1m n\u0103ng v\u00e0 li\u00ean h\u1ec7 \u2013 ch\u1ec9 \u0111\u1ecbnh nh\u00e2n vi\u00ean s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7 m\u1edbi trong CRM.&nbsp;Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7 m\u1edbi \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 \u0111\u1ed3ng \u0111\u1ec1u, ch\u00ednh x\u00e1c nh\u01b0 ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c x\u1ebfp h\u00e0ng v\u00e0 kh\u00f4ng quan tr\u1ecdng n\u1ebfu ng\u01b0\u1eddi d\u00f9ng c\u00f3 tr\u1ef1c tuy\u1ebfn hay kh\u00f4ng.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/9b7\/connectwebmail11.png\" alt=\"connectwebmail11.png\" title=\"connectwebmail11.png\"><\/figure>\n<h4 id=\"Quy\u1ec1n_truy_c\u1eadp_h\u1ed9p_th\u01b0\">Quy\u1ec1n truy c\u1eadp h\u1ed9p th\u01b0<\/h4>\n<p>Ch\u1ec9 \u0111\u1ecbnh nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 x\u1eed l\u00fd th\u01b0 trong h\u1ed9p th\u01b0 n\u00e0y.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2b1\/connectwebmail12.png\" alt=\"connectwebmail12.png\" title=\"connectwebmail12.png\"><\/figure>\n<p>Theo m\u1eb7c \u0111\u1ecbnh,&nbsp;<strong>ch\u1ec9 ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 k\u1ebft n\u1ed1i h\u1ed9p th\u01b0<\/strong>&nbsp;m\u1edbi c\u00f3 th\u1ec3 truy c\u1eadp th\u01b0 trong \u0111\u00f3.<\/p>\n<p>L\u00e0m xong!&nbsp;H\u1ed9p th\u01b0 \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea5u h\u00ecnh v\u00e0 s\u1eb5n s\u00e0ng \u0111\u1ec3 s\u1eed d\u1ee5ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Webmail c\u00f3 s\u1eb5n cho&nbsp;ng\u01b0\u1eddi \u0111\u0103ng k\u00fd g\u00f3i&nbsp;Start +, CRM +, Standard&nbsp;v\u00e0&nbsp;Professional&nbsp;.&nbsp;\u0110\u1ecdc th\u00eam t\u1ea1i \u0111\u00e2y \u2013&nbsp;\u0110\u1ecbnh gi\u00e1 tr\u00ean \u0111\u00e1m m\u00e2y&nbsp;. M\u1eb7c d\u00f9 c\u00f3 ng\u01b0\u1eddi \u0111\u01b0a tin v\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i, nh\u01b0ng email v\u1eabn l\u00e0 m\u1ed9t c\u00e1ch ph\u1ed5 bi\u1ebfn \u0111\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c v\u00e0 \u0111\u1ed3ng nghi\u1ec7p. Webmail trong Bitrix24 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8406","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8406"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8406\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8406"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8406"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}