{"id":8602,"date":"2021-06-09T18:04:25","date_gmt":"2021-06-09T11:04:25","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&p=8602"},"modified":"2021-07-30T15:43:16","modified_gmt":"2021-07-30T08:43:16","slug":"crm-thay-doi-nguoi-chiu-trach-nhiem-trong-crm","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-thay-doi-nguoi-chiu-trach-nhiem-trong-crm\/","title":{"rendered":"[CRM] Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong CRM"},"content":{"rendered":"

Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong CRM<\/span><\/h1>\n
\n

C\u00f3 nhi\u1ec1u l\u00fd do c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n c\u1ea7n thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 y\u1ebfu t\u1ed1 CRM.\u00a0V\u00ed d\u1ee5: b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh m\u1ed9t giao d\u1ecbch th\u00e0nh c\u00f4ng v\u00e0 c\u1ea7n chuy\u1ec3n kh\u00e1ch h\u00e0ng sang b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3.<\/span><\/p>\n

N\u1ebfu nh\u00e2n vi\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 y\u1ebfu t\u1ed1 CRM \u0111\u00e3 b\u1ecb sa th\u1ea3i, quy tr\u00ecnh n\u00e0y s\u1ebd kh\u00e1c.\u00a0\u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft –\u00a0<\/span>Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong CRM n\u1ebfu ng\u01b0\u1eddi \u0111\u00f3 \u0111\u00e3 b\u1ecb sa th\u1ea3i<\/span><\/a>\u00a0.<\/span><\/div>\n

Y\u1ebfu t\u1ed1 CRM n\u00e0o c\u00f3 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/span><\/h2>\n

Trong Bitrix24 CRM, c\u00f3 nh\u1eefng ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, giao d\u1ecbch, li\u00ean h\u1ec7, b\u00e1o gi\u00e1, h\u00f3a \u0111\u01a1n v\u00e0 bi\u1ec3u m\u1eabu web CRM.<\/span><\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho m\u1ed9t ph\u1ea7n t\u1eed CRM c\u1ee5 th\u1ec3 ho\u1eb7c thay \u0111\u1ed5i ng\u01b0\u1eddi \u0111\u00f3 cho m\u1ed9t s\u1ed1 ph\u1ea7n t\u1eed CRM c\u00f9ng m\u1ed9t l\u00fac b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c h\u00e0nh \u0111\u1ed9ng nh\u00f3m.\u00a0C\u00e1c h\u00e0nh \u0111\u1ed9ng nh\u00f3m kh\u00f4ng \u00e1p d\u1ee5ng cho c\u00e1c bi\u1ec3u m\u1eabu web CRM.<\/span><\/p>\n

\u0110\u1ec3 thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 ph\u1ea7n t\u1eed CRM, b\u1ea1n c\u1ea7n c\u00f3 quy\u1ec1n truy c\u1eadp “ch\u1ec9nh s\u1eeda” cho ph\u1ea7n t\u1eed CRM t\u01b0\u01a1ng \u1ee9ng.\u00a0B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecdc th\u00eam v\u1ec1 quy\u1ec1n truy c\u1eadp trong b\u00e0i vi\u1ebft –\u00a0<\/span>Quy\u1ec1n truy c\u1eadp trong CRM<\/span><\/a>\u00a0.<\/span><\/p>\n

C\u00e1ch thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a nh\u00f3m<\/span><\/h2>\n
N\u1ebfu b\u1ea1n v\u00f4 t\u00ecnh thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c y\u1ebfu t\u1ed1 CRM, h\u00e0nh \u0111\u1ed9ng n\u00e0y kh\u00f4ng th\u1ec3 b\u1ecb h\u1ee7y b\u1ecf.\u00a0B\u1ea1n s\u1ebd ph\u1ea3i t\u00ecm c\u00e1c y\u1ebfu t\u1ed1 n\u00e0y theo c\u00e1ch th\u1ee7 c\u00f4ng v\u00e0 thay \u0111\u1ed5i m\u1ecdi th\u1ee9 tr\u1edf l\u1ea1i.<\/span><\/div>\n

Chuy\u1ec3n \u0111\u1ebfn ph\u1ea7n c\u00e1c y\u1ebfu t\u1ed1 CRM c\u1ea7n thi\u1ebft> chuy\u1ec3n sang\u00a0ch\u1ebf \u0111\u1ed9 xem\u00a0<\/span>Danh s\u00e1ch<\/span><\/b>\u00a0.<\/span><\/p>\n

\"changeresponsible1.jpg\"<\/i><\/a><\/div>\n

Ch\u1ecdn c\u00e1c y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft> ch\u1ecdn\u00a0<\/span>Ch\u1ec9 \u0111\u1ecbnh ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/span><\/b>\u00a0trong menu h\u00e0nh \u0111\u1ed9ng nh\u00f3m> ch\u1ec9 \u0111\u1ecbnh ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m m\u1edbi> nh\u1ea5p v\u00e0o\u00a0<\/span>\u00c1p d\u1ee5ng<\/span><\/b>\u00a0.<\/span><\/p>\n

\"changeresponsible2.jpg\"<\/i><\/a><\/div>\n

Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho m\u1ed9t y\u1ebfu t\u1ed1 CRM c\u1ee5 th\u1ec3<\/span><\/h2>\n

M\u1edf bi\u1ec3u m\u1eabu ph\u1ea7n t\u1eed CRM.\u00a0\u1ede b\u00ean ph\u1ea3i, b\u1ea1n s\u1ebd th\u1ea5y tr\u01b0\u1eddng Ng\u01b0\u1eddi\u00a0<\/span>ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/span><\/b>\u00a0.<\/span><\/p>\n

\"changeresponsible3.jpg\"<\/i><\/a><\/div>\n

Di chu\u1ed9t qua n\u00f3 v\u00e0 nh\u1ea5p v\u00e0o\u00a0n\u00fat\u00a0<\/span>Thay \u0111\u1ed5i<\/span><\/b>\u00a0.<\/span><\/p>\n

\"changeresponsible4.jpg\"<\/i><\/a><\/div>\n

Ch\u1ecdn m\u1ed9t ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m m\u1edbi.\u00a0C\u00e1c thay \u0111\u1ed5i s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u t\u1ef1 \u0111\u1ed9ng.<\/span><\/p>\n

\"changeresponsible5.jpg\"<\/i><\/a><\/div>\n

Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 bi\u1ec3u m\u1eabu web CRM<\/span><\/h2>\n

Chuy\u1ec3n \u0111\u1ebfn\u00a0ph\u1ea7n\u00a0<\/span>Bi\u1ec3u m\u1eabu CRM<\/span><\/b>\u00a0> ch\u1ecdn bi\u1ec3u m\u1eabu web CRM c\u1ea7n thi\u1ebft> nh\u1ea5p v\u00e0o\u00a0<\/span>Ch\u1ec9nh s\u1eeda<\/span><\/b>\u00a0.<\/span><\/p>\n

\"changeresponsible6.jpg\"<\/i><\/a><\/div>\n

Nh\u1ea5p v\u00e0o\u00a0n\u00fat\u00a0<\/span>Thay \u0111\u1ed5i<\/span><\/b>\u00a0trong tr\u01b0\u1eddng Ng\u01b0\u1eddi\u00a0<\/span>ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/span><\/b>\u00a0.\u00a0L\u01b0u thay \u0111\u1ed5i.<\/span><\/p>\n

\"changeresponsible7.jpg\"<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong CRM C\u00f3 nhi\u1ec1u l\u00fd do c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n c\u1ea7n thay \u0111\u1ed5i ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 y\u1ebfu t\u1ed1 CRM.\u00a0V\u00ed d\u1ee5: b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh m\u1ed9t giao d\u1ecbch th\u00e0nh c\u00f4ng v\u00e0 c\u1ea7n chuy\u1ec3n kh\u00e1ch h\u00e0ng sang b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3. N\u1ebfu nh\u00e2n vi\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 y\u1ebfu […]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8602","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8602"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8602\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8602"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8602"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}