{"id":8614,"date":"2021-06-09T18:10:42","date_gmt":"2021-06-09T11:10:42","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8614"},"modified":"2021-07-30T15:31:47","modified_gmt":"2021-07-30T08:31:47","slug":"crm-nguoi-quan-sat-trong-khach-hang-tiem-nangleads-va-thoa-thuan","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-nguoi-quan-sat-trong-khach-hang-tiem-nangleads-va-thoa-thuan\/","title":{"rendered":"[CRM] Ng\u01b0\u1eddi quan s\u00e1t trong kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng(Leads) v\u00e0 giao d\u1ecbch"},"content":{"rendered":"<h1 class=\"article-title\"><span><span class=\"\">Ng\u01b0\u1eddi quan s\u00e1t trong kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 giao d\u1ecbch<\/span><\/span><\/h1>\n<div class=\"bx-help-post-text-block js-help-post-text-block\">\n<div><iframe loading=\"lazy\" title=\"CRM mi\u1ec5n ph\u00ed - Ng\u01b0\u1eddi quan s\u00e1t trong kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 giao d\u1ecbch\" src=\"https:\/\/www.youtube.com\/embed\/bePOeG6Ztts?feature=oembed&amp;rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<p><span>B\u1ea1n c\u00f3 th\u1ec3 th\u00eam ng\u01b0\u1eddi quan s\u00e1t v\u00e0o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c giao d\u1ecbch.\u00a0Ng\u01b0\u1eddi quan s\u00e1t c\u00f3 th\u1ec3 xem ph\u1ea7n t\u1eed CRM, g\u1eedi v\u00e0 \u0111\u1ecdc tin nh\u1eafn trong cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u1ee7a ph\u1ea7n t\u1eed CRM.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/70b\/observers1.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers1.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/70b\/observers1.jpg\" alt=\"Observers1.jpg\" width=\"614\" height=\"303\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<h2 id=\"L\u00e0m_th\u1ebf_n\u00e0o_n\u00f3_ho\u1ea1t_\u0111\u1ed9ng\"><span>L\u00e0m th\u1ebf n\u00e0o n\u00f3 ho\u1ea1t \u0111\u1ed9ng<\/span><\/h2>\n<p><span>C\u00f3 tr\u01b0\u1eddng\u00a0<\/span><b><span>Ng\u01b0\u1eddi quan s\u00e1t<\/span><\/b><span>\u00a0\u1edf d\u1ea1ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c giao d\u1ecbch.\u00a0Cu\u1ed9n xu\u1ed1ng\u00a0ph\u1ea7n\u00a0<\/span><b><span>Th\u00eam<\/span><\/b><span>\u00a0&gt; nh\u1ea5p v\u00e0o\u00a0<\/span><b><span>Th\u00eam ng\u01b0\u1eddi quan s\u00e1t<\/span><\/b><span>\u00a0\u0111\u1ec3 th\u00eam ng\u01b0\u1eddi quan s\u00e1t v\u00e0o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \/ giao d\u1ecbch n\u00e0y.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/eae\/observers2.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers2.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/eae\/observers2.jpg\" alt=\"Observers2.jpg\" width=\"614\" height=\"305\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<div class=\"helpdesk-article-note\"><span>N\u1ebfu kh\u00f4ng c\u00f3\u00a0tr\u01b0\u1eddng\u00a0<\/span><b><span>Ng\u01b0\u1eddi quan s\u00e1t<\/span><\/b><span>\u00a0trong bi\u1ec3u m\u1eabu kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \/ th\u1ecfa thu\u1eadn, h\u00e3y nh\u1ea5p v\u00e0o\u00a0<\/span><b><span>Ch\u1ecdn tr\u01b0\u1eddng&gt; Ng\u01b0\u1eddi quan s\u00e1t<\/span><\/b><span>\u00a0.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/ec3\/observers3.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers3.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/ec3\/observers3.jpg\" alt=\"Observers3.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<\/div>\n<p><span>Ch\u1ecdn nh\u00e2n vi\u00ean m\u00e0 b\u1ea1n mu\u1ed1n tr\u1edf th\u00e0nh ng\u01b0\u1eddi quan s\u00e1t v\u00e0 nh\u1ea5p v\u00e0o\u00a0<\/span><b><span>L\u01b0u<\/span><\/b><span>\u00a0.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/0a5\/observers4.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers4.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/0a5\/observers4.jpg\" alt=\"Observers4.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p><span>Nh\u1eefng nh\u00e2n vi\u00ean n\u00e0y s\u1ebd th\u1ea5y kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c giao d\u1ecbch n\u00e0y trong danh s\u00e1ch v\u00e0 c\u00f3 th\u1ec3 xem n\u00f3.<\/span><\/p>\n<h2 id=\"Tr\u00f2_chuy\u1ec7n_trong_th\u1ebb_ph\u1ea7n_t\u1eed_CRM\"><span>Tr\u00f2 chuy\u1ec7n trong th\u1ebb ph\u1ea7n t\u1eed CRM<\/span><\/h2>\n<p><span>Ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u1eb7c quan s\u00e1t vi\u00ean c\u00f3 th\u1ec3 m\u1eddi \u0111\u1ed3ng nghi\u1ec7p tham gia m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u1eb7c bi\u1ec7t.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/b99\/observers5.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"quan s\u00e1t vi\u00ean5.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/b99\/observers5.jpg\" alt=\"quan s\u00e1t vi\u00ean5.jpg\" width=\"614\" height=\"305\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p><span>T\u1ea5t c\u1ea3 c\u00e1c \u0111\u1ed3ng nghi\u1ec7p \u0111\u01b0\u1ee3c m\u1eddi tham gia cu\u1ed9c tr\u00f2 chuy\u1ec7n n\u00e0y \u0111\u1ec1u t\u1ef1 \u0111\u1ed9ng tr\u1edf th\u00e0nh quan s\u00e1t vi\u00ean.\u00a0\u0110\u1ec3 m\u1eddi ng\u01b0\u1eddi d\u00f9ng m\u1edbi (ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd tr\u1edf th\u00e0nh ng\u01b0\u1eddi quan s\u00e1t m\u1edbi) v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n, h\u00e3y nh\u1ea5p v\u00e0o\u00a0n\u00fat\u00a0<\/span><b><span>M\u1eddi<\/span><\/b><span>\u00a0.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a3e\/observers6.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"quan s\u00e1t vi\u00ean6.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a3e\/observers6.jpg\" alt=\"quan s\u00e1t vi\u00ean6.jpg\" width=\"614\" height=\"301\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p><span>Cu\u1ed9c tr\u00f2 chuy\u1ec7n n\u00e0y s\u1ebd xu\u1ea5t hi\u1ec7n trong danh s\u00e1ch cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c m\u1eddi tham gia cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/6fa\/observers9.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers9.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/6fa\/observers9.jpg\" alt=\"Observers9.jpg\" width=\"614\" height=\"300\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<div class=\"helpdesk-article-hint\"><span>N\u1ebfu b\u1ea1n th\u00eam ng\u01b0\u1eddi quan s\u00e1t khi cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o, ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c th\u00eam t\u1ef1 \u0111\u1ed9ng v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n.\u00a0\u0110\u1ec3 \u0111\u01b0\u1ee3c th\u00eam v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n, ng\u01b0\u1eddi quan s\u00e1t c\u1ea7n nh\u1ea5p v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n n\u00e0y trong th\u1ebb ph\u1ea7n t\u1eed CRM.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2ee\/observers6.png\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"quan s\u00e1t vi\u00ean6.png\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2ee\/observers6.png\" alt=\"quan s\u00e1t vi\u00ean6.png\" width=\"614\" height=\"329\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<\/div>\n<h2 id=\"X\u00f3a_ng\u01b0\u1eddi_quan_s\u00e1t\"><span>X\u00f3a ng\u01b0\u1eddi quan s\u00e1t<\/span><\/h2>\n<p><span>\u0110\u1ec3 x\u00f3a ng\u01b0\u1eddi quan s\u00e1t, h\u00e3y m\u1edf kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \/ th\u1ecfa thu\u1eadn&gt; cu\u1ed9n xu\u1ed1ng\u00a0ph\u1ea7n\u00a0<\/span><b><span>Th\u00eam<\/span><\/b><span>\u00a0&gt; nh\u1ea5p v\u00e0o\u00a0<\/span><b><span>Thay \u0111\u1ed5i<\/span><\/b><span>\u00a0.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/f87\/observers7.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers7.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/f87\/observers7.jpg\" alt=\"Observers7.jpg\" width=\"614\" height=\"304\" \/><i class=\"i-hover\"><\/i><\/a><\/div>\n<p><span>Nh\u1ea5p v\u00e0o\u00a0n\u00fat\u00a0<\/span><b><span>X\u00f3a<\/span><\/b><span>\u00a0b\u00ean c\u1ea1nh tr\u00ecnh quan s\u00e1t b\u1ea1n mu\u1ed1n x\u00f3a&gt; nh\u1ea5p v\u00e0o\u00a0<\/span><b><span>L\u01b0u<\/span><\/b><span>\u00a0.<\/span><\/p>\n<div><a class=\"ge-modal-img m-image\" href=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/aea\/observers8.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" title=\"Observers8.jpg\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/aea\/observers8.jpg\" alt=\"Observers8.jpg\" width=\"614\" height=\"304\" \/><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u01b0\u1eddi quan s\u00e1t trong kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 giao d\u1ecbch B\u1ea1n c\u00f3 th\u1ec3 th\u00eam ng\u01b0\u1eddi quan s\u00e1t v\u00e0o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c giao d\u1ecbch.\u00a0Ng\u01b0\u1eddi quan s\u00e1t c\u00f3 th\u1ec3 xem ph\u1ea7n t\u1eed CRM, g\u1eedi v\u00e0 \u0111\u1ecdc tin nh\u1eafn trong cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u1ee7a ph\u1ea7n t\u1eed CRM. L\u00e0m th\u1ebf n\u00e0o n\u00f3 ho\u1ea1t \u0111\u1ed9ng C\u00f3 tr\u01b0\u1eddng\u00a0Ng\u01b0\u1eddi [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8614","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8614"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8614\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8614"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8614"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}