{"id":8690,"date":"2021-06-09T19:50:09","date_gmt":"2021-06-09T12:50:09","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&p=8690"},"modified":"2021-07-23T10:10:37","modified_gmt":"2021-07-23T03:10:37","slug":"crm-co-hoi-kinh-doanh-lap-lai","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-co-hoi-kinh-doanh-lap-lai\/","title":{"rendered":"[CRM] Repeat Leads"},"content":{"rendered":"

C\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i<\/h1>\n

L\u00e0m vi\u1ec7c v\u1edbi doanh s\u1ed1 b\u00e1n h\u00e0ng l\u1eb7p l\u1ea1i trong Bitrix24 th\u1eadt d\u1ec5 d\u00e0ng! CRM nh\u1eadn ra kh\u00e1ch h\u00e0ng, t\u1ea1o c\u01a1 h\u1ed9i kinh doanh m\u1edbi v\u1edbi d\u1ea5u \u201cl\u1eb7p l\u1ea1i\u201d v\u00e0 t\u1ef1 \u0111\u1ed9ng th\u00eam t\u1ea5t c\u1ea3 th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0o \u0111\u00f3.<\/p>\n

C\u00e1ch ho\u1ea1t \u0111\u1ed9ng<\/h4>\n

Gi\u1ea3 s\u1eed b\u1ea1n c\u00f3 kh\u00e1ch h\u00e0ng m\u1edbi. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd x\u1eed l\u00fd c\u01a1 h\u1ed9i kinh doanh v\u00e0 t\u1ea1o m\u1ed9t th\u1ecfa thu\u1eadn v\u00e0 li\u00ean h\u1ec7 m\u1edbi. Th\u1ecfa thu\u1eadn \u0111\u00e3 k\u1ebft th\u00fac th\u00e0nh c\u00f4ng v\u00e0 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1edbi th\u1ecfa thu\u1eadn mua.<\/p>\n

\"repeatlead1.png\"<\/p>\n

Sau m\u1ed9t th\u1eddi gian, kh\u00e1ch h\u00e0ng mu\u1ed1n mua th\u1ee9 kh\u00e1c v\u00e0 li\u00ean h\u1ec7 l\u1ea1i v\u1edbi b\u1ea1n. Bitrix24 x\u00e1c \u0111\u1ecbnh \u0111\u00e2y l\u00e0 m\u1ed9t l\u1ea7n b\u00e1n h\u00e0ng l\u1eb7p l\u1ea1i v\u00e0 t\u1ea1o m\u1ed9t c\u01a1 h\u1ed9i kinh doanh m\u1edbi v\u1edbi m\u1ed9t li\u00ean k\u1ebft \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7 hi\u1ec7n c\u00f3.<\/p>\n

\"repeatlead2.png\"<\/p>\n

Do \u0111\u00f3, m\u1ed9t tin nh\u1eafn ho\u1eb7c cu\u1ed9c g\u1ecdi t\u1eeb m\u1ed9t c\u01a1 h\u1ed9i kinh doanh \u0111\u00e3 ho\u00e0n th\u00e0nh tr\u01b0\u1edbc \u0111\u00f3 s\u1ebd t\u1ea1o m\u1ed9t c\u01a1 h\u1ed9i kinh doanh\u00a0 m\u1edbi , nh\u01b0ng \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 \u201cl\u1eb7p l\u1ea1i\u201d. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 ngh\u1ecb h\u1ea5p d\u1eabn cho kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3m \u01a1n h\u1ecd v\u00ec s\u1ef1 trung th\u00e0nh c\u1ee7a h\u1ecd.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 l\u1eb7p l\u1ea1i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng khi s\u1eed d\u1ee5ng quy t\u1eafc t\u1ef1 \u0111\u1ed9ng h\u00f3a <\/a>. V\u00ed d\u1ee5: g\u1eedi SMS cho kh\u00e1ch h\u00e0ng n\u1ebfu \u0111\u00f3 l\u00e0 m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1 l\u1eb7p l\u1ea1i.<\/p>\n

\"repeatlead3.png\"<\/p>\n

Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc \u0111\u1ec3 ch\u1ec9 xem c\u00e1c c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i.<\/p>\n

\"repeatlead4.png\"<\/p>\n

Ch\u1ec9 c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i th\u00e0nh th\u1ecfa thu\u1eadn.<\/p>\n

\"repeatlead5.png\"<\/p>\n

M\u1ed9t c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ea1o n\u1ebfu c\u01a1 h\u1ed9i kinh doanh ho\u1eb7c th\u1ecfa thu\u1eadn \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7. M\u1ed9t tin nh\u1eafn ho\u1eb7c cu\u1ed9c g\u1ecdi m\u1edbi s\u1ebd \u0111\u01b0\u1ee3c th\u00eam v\u00e0o ph\u1ea7n t\u1eed hi\u1ec7n t\u1ea1i.<\/p>\n

C\u00e1c c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i \u0111\u01b0\u1ee3c t\u1ea1o cho t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng\u00a0 \u0111\u00e3 ho\u00e0n th\u00e0nh. Kh\u00f4ng quan tr\u1ecdng l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i kinh doanh \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh th\u00e0nh c\u00f4ng hay \u0111\u00f3 l\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. B\u1ea1n c\u00f3 th\u1ec3 th\u00eam m\u1ed9t c\u01a1 h\u1ed9i kinh doanh c\u1ee5 th\u1ec3 v\u00e0o danh s\u00e1ch ngo\u1ea1i l\u1ec7 <\/a> v\u00e0 c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ea1o cho c\u01a1 h\u1ed9i kinh doanh n\u00e0y.<\/p>\n

Bitrix24 t\u1ea1o c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i theo m\u1eb7c \u0111\u1ecbnh. B\u1ea1n c\u00f3 th\u1ec3 \u0111i t\u1edbi CRM> C\u00e0i \u0111\u1eb7t> Kh\u00e1c> C\u00e0i \u0111\u1eb7t kh\u00e1c <\/strong> v\u00e0 t\u1eaft t\u00f9y ch\u1ecdn n\u00e0y.<\/p>\n

\"repeatlead6.png\"<\/p>\n

C\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i ho\u1ea1t \u0111\u1ed9ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh li\u00ean l\u1ea1c \u2013 cu\u1ed9c g\u1ecdi, email, CRM bi\u1ec3u m\u1eabu web v\u00e0 c\u00e1c k\u00eanh m\u1edf.<\/p>\n

N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng ch\u1ebf \u0111\u1ed9 CRM \u0110\u01a1n gi\u1ea3n (kh\u00f4ng c\u00f3 c\u01a1 h\u1ed9i kinh doanh), c\u00e1c th\u1ecfa thu\u1eadn l\u1eb7p l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c t\u1ea1o thay v\u00ec c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i.<\/p>\n

\u0110\u1ecdc th\u00eam v\u1ec1 c\u00e1c ch\u1ebf \u0111\u1ed9 CRM trong b\u00e0i vi\u1ebft \u2013 Ch\u1ebf \u0111\u1ed9 CRM (\u0111\u01a1n gi\u1ea3n v\u00e0 c\u1ed5 \u0111i\u1ec3n) <\/a>.<\/p>\n

C\u00e1ch th\u00eam c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i theo c\u00e1ch th\u1ee7 c\u00f4ng<\/h4>\n

\u0110\u1ec3 th\u00eam c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i theo c\u00e1ch th\u1ee7 c\u00f4ng, h\u00e3y ch\u1ecdn li\u00ean h\u1ec7 hi\u1ec7n c\u00f3 khi th\u00eam c\u01a1 h\u1ed9i kinh doanh m\u1edbi.<\/p>\n

\"repeatlead7.png\"<\/p>\n

H\u1ecd, tr\u01b0\u1eddng T\u00ean v\u00e0 c\u00e1c tr\u01b0\u1eddng kh\u00e1c ch\u1ee9a th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a c\u01a1 h\u1ed9i kinh doanh s\u1ebd b\u1ecb \u1ea9n v\u00ec t\u1ea5t c\u1ea3 th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong tr\u01b0\u1eddng \u201cKh\u00e1ch h\u00e0ng\u201d.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng T\u0103ng doanh s\u1ed1 <\/a> \u0111\u1ec3 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng cho kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i .<\/p>\n

\u0110\u00f4i khi, b\u1ea1n c\u1ea7n l\u01b0u l\u1ecbch s\u1eed giao ti\u1ebfp c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n t\u1ea1o c\u01a1 h\u1ed9i kinh doanh m\u1edbi. \u0110\u1ecdc th\u00eam v\u1ec1 c\u00e1ch th\u1ef1c hi\u1ec7n \u0111i\u1ec1u \u0111\u00f3 trong b\u00e0i vi\u1ebft \u2013 L\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean m\u00e0 kh\u00f4ng c\u1ea7n t\u1ea1o c\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i <\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u01a1 h\u1ed9i kinh doanh l\u1eb7p l\u1ea1i L\u00e0m vi\u1ec7c v\u1edbi doanh s\u1ed1 b\u00e1n h\u00e0ng l\u1eb7p l\u1ea1i trong Bitrix24 th\u1eadt d\u1ec5 d\u00e0ng! CRM nh\u1eadn ra kh\u00e1ch h\u00e0ng, t\u1ea1o c\u01a1 h\u1ed9i kinh doanh m\u1edbi v\u1edbi d\u1ea5u \u201cl\u1eb7p l\u1ea1i\u201d v\u00e0 t\u1ef1 \u0111\u1ed9ng th\u00eam t\u1ea5t c\u1ea3 th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0o \u0111\u00f3. C\u00e1ch ho\u1ea1t \u0111\u1ed9ng Gi\u1ea3 s\u1eed b\u1ea1n c\u00f3 kh\u00e1ch […]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8690","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8690"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8690\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8690"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8690"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}