{"id":8692,"date":"2021-06-09T19:51:11","date_gmt":"2021-06-09T12:51:11","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&p=8692"},"modified":"2021-07-23T10:20:47","modified_gmt":"2021-07-23T03:20:47","slug":"crm-lam-viec-voi-khach-hang-thuong-xuyen-ma-khong-thiet-lap-luu-tru-thong-tin-khach-hang-tiem-nangleads","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-lam-viec-voi-khach-hang-thuong-xuyen-ma-khong-thiet-lap-luu-tru-thong-tin-khach-hang-tiem-nangleads\/","title":{"rendered":"[CRM] L\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean m\u00e0 kh\u00f4ng thi\u1ebft l\u1eadp l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads)"},"content":{"rendered":"

L\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean m\u00e0 kh\u00f4ng thi\u1ebft l\u1eadp l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads)<\/h1>\n

Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (Repeat leads)<\/h4>\n

Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (repeat leads) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ed1t n\u1ebfu b\u1ea1n c\u00f3 kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean. Khi m\u1ed9t kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady quay l\u1ea1i \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t giao d\u1ecbch mua h\u00e0ng kh\u00e1c, Bitrix24 s\u1ebd t\u1ef1 \u0111\u1ed9ng t\u1ea1o m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi v\u1edbi li\u00ean k\u1ebft \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7 c\u1ee7a kh\u00e1ch h\u00e0ng. Kh\u00e1ch
\nh\u00e0ng ti\u1ec1m n\u0103ng n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 \u201cl\u1eb7p l\u1ea1i\u201d.<\/p>\n

\u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i <\/a>.<\/p>\n

C\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean m\u00e0 kh\u00f4ng t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (Repeat leads)<\/h4>\n

\u0110\u00f4i khi b\u1ea1n c\u1ea7n l\u01b0u l\u1ecbch s\u1eed giao ti\u1ebfp c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi.<\/p>\n

Ch\u1ec9 c\u1ea7n chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh m\u1ed9t li\u00ean h\u1ec7 \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3. Sau \u0111\u00f3, t\u1eaft ch\u1ebf \u0111\u1ed9 b\u00e1n h\u00e0ng l\u1eb7p l\u1ea1i trong c\u00e0i \u0111\u1eb7t CRM ( CRM> C\u00e0i \u0111\u1eb7t> Kh\u00e1c> C\u00e0i \u0111\u1eb7t kh\u00e1c <\/strong>). <\/em><\/p>\n

T\u00ecm hi\u1ec3u th\u00eam trong b\u00e0i vi\u1ebft Chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng <\/a>.<\/p>\n

\"1.png\"<\/p>\n

Gi\u1edd \u0111\u00e2y, l\u1ecbch s\u1eed li\u00ean l\u1ea1c s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u v\u00e0o bi\u1ec3u m\u1eabu li\u00ean h\u1ec7 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Danh s\u00e1ch ngo\u1ea1i l\u1ec7<\/h4>\n

N\u1ebfu b\u1ea1n kh\u00f4ng mu\u1ed1n thu th\u1eadp cu\u1ed9c g\u1ecdi ho\u1eb7c email c\u1ee7a m\u1ed9t s\u1ed1 li\u00ean h\u1ec7 nh\u1ea5t \u0111\u1ecbnh trong CRM, ch\u1ec9 c\u1ea7n th\u00eam li\u00ean h\u1ec7 n\u00e0y v\u00e0o danh s\u00e1ch ngo\u1ea1i l\u1ec7.<\/p>\n

\u0110\u00e3 th\u00eam li\u00ean h\u1ec7 v\u00e0o danh s\u00e1ch ngo\u1ea1i l\u1ec7 s\u1ebd kh\u00f4ng b\u1ecb ch\u1eb7n. Tin nh\u1eafn ho\u1eb7c cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads) n\u00e0y\u00a0 s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u v\u00e0o email v\u00e0 th\u1ed1ng k\u00ea \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u00eam th\u00f4ng tin trong b\u00e0i vi\u1ebft Danh s\u00e1ch ngo\u1ea1i l\u1ec7 <\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

L\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean m\u00e0 kh\u00f4ng thi\u1ebft l\u1eadp l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads) Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (Repeat leads) Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (repeat leads) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ed1t n\u1ebfu b\u1ea1n c\u00f3 kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean. Khi m\u1ed9t kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady quay […]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8692","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8692"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8692\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8692"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8692"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}