{"id":8694,"date":"2021-06-09T19:52:19","date_gmt":"2021-06-09T12:52:19","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8694"},"modified":"2021-07-23T10:06:53","modified_gmt":"2021-07-23T03:06:53","slug":"crm-danh-sach-ngoai-le-exceptions-list","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-danh-sach-ngoai-le-exceptions-list\/","title":{"rendered":"[CRM] Danh s\u00e1ch ngo\u1ea1i l\u1ec7 (Exceptions list)"},"content":{"rendered":"<h1>Danh s\u00e1ch ngo\u1ea1i l\u1ec7 (Exceptions list)<\/h1>\n<p>\u0110\u00f4i khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c tin nh\u1eafn ri\u00eang t\u01b0 t\u1ea1i \u0111\u1ecba ch\u1ec9 email c\u00f4ng ty ho\u1eb7c c\u00e1c cu\u1ed9c g\u1ecdi ri\u00eang \u0111\u1ebfn \u0111i\u1ec7n tho\u1ea1i c\u01a1 quan c\u1ee7a b\u1ea1n v\u00e0 th\u00f4ng tin v\u1ec1 ch\u00fang s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u00eam v\u00e0o CRM. Nh\u01b0ng nh\u1eefng cu\u1ed9c g\u1ecdi ho\u1eb7c email n\u00e0y kh\u00f4ng ph\u1ea3i t\u1eeb kh\u00e1ch h\u00e0ng, v\u00ec v\u1eady h\u1ecd kh\u00f4ng n\u00ean truy c\u1eadp CRM. Trong Bitrix24, b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 <strong> Exceptions <\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/ad7\/exceptions1.png\" alt=\"exceptions1.png\" title=\"\"><\/p>\n<h4 id=\"C\u00e1ch_th\u00eam_s\u1ed1_\u0111i\u1ec7n_tho\u1ea1i_ho\u1eb7c_email_v\u00e0o_c\u00e1c_tr\u01b0\u1eddng_h\u1ee3p_ngo\u1ea1i_l\u1ec7\">C\u00e1ch th\u00eam s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email v\u00e0o c\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7<\/h4>\n<ul>\n<li>M\u1edf <strong>CRM <\/strong>&gt; <strong> C\u00e0i \u0111\u1eb7t <\/strong>&gt; <strong> Kh\u00e1c <\/strong>&gt; ** Ngo\u1ea1i l\u1ec7.<br \/>\n**<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/3be\/exceptions2.png\" alt=\"exceptions2.png\" title=\"\"><\/p>\n<ul>\n<li>Nh\u1ea5p v\u00e0o <strong> Th\u00eam v\u00e0o danh s\u00e1ch <\/strong> \u0111\u1ec3 th\u00eam m\u1ed9t ngo\u1ea1i l\u1ec7 m\u1edbi.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/3be\/exceptions2.png\" alt=\"exceptions2.png\" title=\"\"><\/p>\n<ul>\n<li>Nh\u1eadp \u0111i\u1ec7n tho\u1ea1i s\u1ed1 ho\u1eb7c \u0111\u1ecba ch\u1ec9 email m\u00e0 b\u1ea1n mu\u1ed1n th\u00eam v\u00e0o c\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ea1i nh\u1eadn x\u00e9t c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1ea5u ch\u1ea5m ph\u1ea9y. C\u00f3 m\u1ed9t h\u01b0\u1edbng d\u1eabn trong h\u1ed9p m\u00e0u v\u00e0ng.<\/li>\n<\/ul>\n<p><a href=\"\/images\/qanda\/exceptions4.png\" data-slb-active=\"1\" data-slb-asset=\"65410641\" data-slb-internal=\"0\" data-slb-group=\"898\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2a7\/exceptions4.png\" alt=\"exceptions4.png\" title=\"\"><\/a><\/p>\n<p>\u0110\u00e3 xong! C\u00e1c cu\u1ed9c g\u1ecdi ho\u1eb7c email t\u1eeb c\u00e1c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c \u0111\u1ecba ch\u1ec9 email n\u00e0y s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c th\u00eam v\u00e0o CRM n\u1eefa.<\/p>\n<p>Ch\u1ec9 Qu\u1ea3n tr\u1ecb vi\u00ean m\u1edbi c\u00f3 th\u1ec3 th\u00eam \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7 v\u00e0o tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7.<\/p>\n<h4 id=\"C\u00e1ch_t\u1ea1o_ngo\u1ea1i_l\u1ec7_m\u1edbi_t\u1eeb_th\u1ebb_kh\u00e1ch_h\u00e0ng_ti\u1ec1m_n\u0103ng\">C\u00e1ch t\u1ea1o ngo\u1ea1i l\u1ec7 m\u1edbi t\u1eeb th\u1ebb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/h4>\n<p>B\u1ea1n c\u00f3 th\u1ec3 th\u00eam kh\u00e1ch h\u00e0ng<br \/>\nti\u1ec1m n\u0103ng v\u00e0o c\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7 ngay t\u1eeb th\u1ebb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng .<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/388\/exceptions5.png\" alt=\"exceptions5.png\" title=\"\"><\/p>\n<p>C\u1ea3 email v\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c th\u00eam v\u00e0o c\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7 v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads) n\u00e0y s\u1ebd b\u1ecb x\u00f3a. Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ea1o ngay c\u1ea3 khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi t\u1eeb s\u1ed1 n\u00e0y. \u0110\u00e2y l\u00e0 m\u1ed9t t\u00ednh n\u0103ng th\u1ef1c s\u1ef1 h\u1eefu \u00edch n\u1ebfu b\u1ea1n \u0111ang s\u1eed d\u1ee5ng <a href=\"https:\/\/helpdesk.bitrix24.com\/open\/7348303\/\" rel=\"nofollow noopener\" target=\"_blank\"> Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1eb7p l\u1ea1i (leads)<\/a>.<\/p>\n<h4 id=\"Th\u00eam_v\u00e0o_c\u00e1c_ngo\u1ea1i_l\u1ec7_trong_Ph\u1ea7n_\u201c\u0110i\u1ec7n_tho\u1ea1i\u201d\">Th\u00eam v\u00e0o c\u00e1c ngo\u1ea1i l\u1ec7 trong Ph\u1ea7n \u201c\u0110i\u1ec7n tho\u1ea1i\u201d<\/h4>\n<p>Ch\u1ec9 c\u1ea7n nh\u1ea5p v\u00e0o li\u00ean k\u1ebft trong ph\u1ea7n <strong> T\u00f9y ch\u1ecdn S\u1ed1 <\/strong> v\u00e0 b\u1ea1n s\u1ebd \u0111\u1ebfn danh s\u00e1ch ngo\u1ea1i l\u1ec7.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/020\/exceptions6.png\" alt=\"exceptions6.png\" title=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Danh s\u00e1ch ngo\u1ea1i l\u1ec7 (Exceptions list) \u0110\u00f4i khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c tin nh\u1eafn ri\u00eang t\u01b0 t\u1ea1i \u0111\u1ecba ch\u1ec9 email c\u00f4ng ty ho\u1eb7c c\u00e1c cu\u1ed9c g\u1ecdi ri\u00eang \u0111\u1ebfn \u0111i\u1ec7n tho\u1ea1i c\u01a1 quan c\u1ee7a b\u1ea1n v\u00e0 th\u00f4ng tin v\u1ec1 ch\u00fang s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u00eam v\u00e0o CRM. Nh\u01b0ng nh\u1eefng cu\u1ed9c g\u1ecdi ho\u1eb7c email n\u00e0y kh\u00f4ng ph\u1ea3i [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8694","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8694"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8694\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8694"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8694"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}