{"id":8698,"date":"2021-06-09T19:54:26","date_gmt":"2021-06-09T12:54:26","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&p=8698"},"modified":"2021-07-23T10:04:07","modified_gmt":"2021-07-23T03:04:07","slug":"crm-che-do-crm-don-gian-va-co-dien","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-che-do-crm-don-gian-va-co-dien\/","title":{"rendered":"[CRM] Ch\u1ebf \u0111\u1ed9 CRM (\u0111\u01a1n gi\u1ea3n v\u00e0 c\u1ed5 \u0111i\u1ec3n)"},"content":{"rendered":"

Ch\u1ebf \u0111\u1ed9 CRM (\u0111\u01a1n gi\u1ea3n v\u00e0 c\u1ed5 \u0111i\u1ec3n)<\/h1>\n

C\u00f3 hai c\u00e1ch \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi Bitrix24 CRM \u2013 CRM \u0111\u01a1n gi\u1ea3n (kh\u00f4ng c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng) v\u00e0 CRM c\u1ed5 \u0111i\u1ec3n (c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng).<\/p>\n

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Ch\u1ebf \u0111\u1ed9 CRM c\u1ed5 \u0111i\u1ec3n<\/h4>\n

N\u1ebfu b\u1ea1n \u0111ang s\u1eed d\u1ee5ng ch\u1ebf \u0111\u1ed9 n\u00e0y, t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (leads) s\u1ebd \u0111\u01b0\u1ee3c th\u00eam v\u00e0o Bitrix24 CRM d\u01b0\u1edbi d\u1ea1ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng CRM ch\u1ee9a th\u00f4ng tin ( s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, trang web) c\u1ee7a m\u1ed9t ng\u01b0\u1eddi ho\u1eb7c c\u00f4ng ty c\u00f3 ti\u1ec1m n\u0103ng tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng \u2013 ngh\u0129a l\u00e0 \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t th\u1ecfa thu\u1eadn. \u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft \u2013 C\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng <\/a>.<\/p>\n

L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi? Bitrix24 cung c\u1ea5p cho b\u1ea1n nhi\u1ec1u c\u00f4ng c\u1ee5 \u2013 k\u00eanh m\u1edf, \u0111i\u1ec7n tho\u1ea1i, bi\u1ec3u m\u1eabu web CRM, v.v.<\/p>\n

Sau khi th\u00eam kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, b\u1ea1n ti\u1ebfp t\u1ee5c th\u1ecfa thu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 sau \u0111\u00f3 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng n\u00e0y th\u00e0nh \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7.<\/p>\n

Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cChuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng\u201d. B\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7, c\u00f4ng ty ho\u1eb7c th\u1ecfa thu\u1eadn.<\/p>\n

\u0110\u1ecdc th\u00eam v\u1ec1 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng trong b\u00e0i vi\u1ebft \u2013 Chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (t\u1ea1o h\u1ed3 s\u01a1 CRM m\u1edbi) <\/a>.<\/p>\n

Sau \u0111\u00f3, b\u1ea1n ti\u1ebfp t\u1ee5c l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 ng\u00e0y c\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00f4ng tin h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n

Kh\u00e1ch h\u00e0ng trong Bitrix24 CRM \u0111\u01b0\u1ee3c \u0111\u1ea1i di\u1ec7n b\u1edfi C\u00f4ng ty <\/a> v\u00e0 Danh s\u00e1ch li\u00ean h\u1ec7 <\/a>.<\/p>\n

Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i th\u00e0nh th\u1ecfa thu\u1eadn.<\/p>\n

\u0110\u1ecdc th\u00eam v\u1ec1 th\u1ecfa thu\u1eadn trong b\u00e0i vi\u1ebft \u2013 Th\u00eam th\u1ecfa thu\u1eadn m\u1edbi <\/a>.<\/p>\n

Ch\u1ebf \u0111\u1ed9 CRM \u0111\u01a1n gi\u1ea3n<\/h4>\n

L\u00e0m vi\u1ec7c trong ch\u1ebf \u0111\u1ed9 CRM c\u1ed5 \u0111i\u1ec3n \u0111\u00f2i h\u1ecfi nhi\u1ec1u t\u00e0i nguy\u00ean v\u00e0 th\u1eddi gian. \u0110\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty nh\u1ecf, ch\u00fang t\u00f4i \u0111\u00e3 t\u1ea1o ra ch\u1ebf \u0111\u1ed9 CRM \u0111\u01a1n gi\u1ea3n kh\u00f4ng c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

Trong ch\u1ebf \u0111\u1ed9 CRM \u0111\u01a1n gi\u1ea3n, t\u1ea5t c\u1ea3 c\u00e1c email, cu\u1ed9c g\u1ecdi, y\u00eau c\u1ea7u v\u00e0 cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u1ebfn ngay l\u1eadp t\u1ee9c tr\u1edf th\u00e0nh th\u1ecfa thu\u1eadn v\u00e0\/ho\u1eb7c li\u00ean h\u1ec7.<\/p>\n

\u0110\u1ecdc th\u00eam v\u1ec1 c\u00e1ch chuy\u1ec3n \u0111\u1ed5i ch\u1ebf \u0111\u1ed9 CRM trong b\u00e0i vi\u1ebft \u2013 Chuy\u1ec3n ch\u1ebf \u0111\u1ed9 CRM <\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ch\u1ebf \u0111\u1ed9 CRM (\u0111\u01a1n gi\u1ea3n v\u00e0 c\u1ed5 \u0111i\u1ec3n) C\u00f3 hai c\u00e1ch \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi Bitrix24 CRM \u2013 CRM \u0111\u01a1n gi\u1ea3n (kh\u00f4ng c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng) v\u00e0 CRM c\u1ed5 \u0111i\u1ec3n (c\u00f3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng). Ch\u1ebf \u0111\u1ed9 CRM c\u1ed5 \u0111i\u1ec3n N\u1ebfu b\u1ea1n \u0111ang s\u1eed d\u1ee5ng ch\u1ebf \u0111\u1ed9 n\u00e0y, t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng […]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8698","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8698"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8698\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8698"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8698"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}