{"id":8732,"date":"2021-07-06T01:40:19","date_gmt":"2021-07-05T18:40:19","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8732"},"modified":"2021-07-06T13:45:03","modified_gmt":"2021-07-06T06:45:03","slug":"crm-tich-hop-twilio","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/crm-tich-hop-twilio\/","title":{"rendered":"[CRM] T\u00edch h\u1ee3p Twilio"},"content":{"rendered":"<p>B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi tin nh\u1eafn SMS cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u1ef1c ti\u1ebfp t\u1eeb Bitrix24 CRM b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00edch h\u1ee3p Twilio.<\/p>\n<p>T\u00edch h\u1ee3p Twilio cho ph\u00e9p b\u1ea1n <strong> g\u1eedi <\/strong> tin nh\u1eafn t\u1eeb Bitrix24 CRM c\u1ee7a b\u1ea1n. \u0110\u00e2y l\u00e0 t\u00edch h\u1ee3p m\u1ed9t chi\u1ec1u, b\u1ea1n kh\u00f4ng th\u1ec3 <strong> nh\u1eadn <\/strong> tin nh\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n<h2 id=\"T\u1ea1o_t\u00e0i_kho\u1ea3n_Twilio_m\u1edbi\">T\u1ea1o t\u00e0i kho\u1ea3n Twilio m\u1edbi<\/h2>\n<p>Tr\u01b0\u1edbc ti\u00ean, b\u1ea1n c\u1ea7n <a href=\"https:\/\/www.twilio.com\/\" rel=\"nofollow noopener\" target=\"_blank\"> t\u1ea1o t\u00e0i kho\u1ea3n Twilio m\u1edbi <\/a> (trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u01b0a c\u00f3).<\/p>\n<p>Truy c\u1eadp twilio.com &gt; nh\u1ea5p v\u00e0o n\u00fat <strong> \u0110\u0103ng k\u00fd (sign up) <\/strong>\u1edf g\u00f3c tr\u00ean c\u00f9ng b\u00ean ph\u1ea3i.<\/p>\n<p><a href=\"\/images\/qanda\/twilio1.jpg\" data-slb-active=\"1\" data-slb-asset=\"1527315548\" data-slb-internal=\"0\" data-slb-group=\"1053\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a4d\/twilio1.jpg\" alt=\"twilio1.jpg\" title=\"\"><\/a><\/p>\n<p>Ho\u00e0n th\u00e0nh bi\u1ec3u m\u1eabu v\u00e0 nh\u1ea5p v\u00e0o n\u00fat <strong> B\u1eaft \u0111\u1ea7u d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed (Start your free trial)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/c19\/twilio2.jpg\" alt=\"twilio2.jpg\" title=\"\"><\/p>\n<p>\u0110i t\u1edbi h\u1ed9p th\u01b0 \u0111\u1ebfn \u0111\u1ec3 x\u00e1c minh \u0111\u1ecba ch\u1ec9 email c\u1ee7a b\u1ea1n.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/e1f\/twilio3.jpg\" alt=\"twilio3.jpg\" title=\"\"><\/p>\n<p>Ch\u1ec9 \u0111\u1ecbnh s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n v\u00e0 nh\u1ea5p v\u00e0o <strong> X\u00e1c minh (verify)<\/strong>. Sau \u0111\u00f3, nh\u1eadp m\u00e3 x\u00e1c minh \u0111\u00e3 \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn s\u1ed1 \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/320\/twilio5.jpg\" alt=\"twilio5.jpg\" title=\"\"><\/p>\n<p>B\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n h\u01b0\u1edbng \u0111\u1ebfn b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n Twilio, n\u01a1i b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i Twilio m\u1edbi. Nh\u1ea5p v\u00e0o <strong> Nh\u1eadn s\u1ed1 d\u00f9ng th\u1eed (Get a trial number)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/aca\/twilio6.jpg\" alt=\"twilio6.jpg\" title=\"\"><\/p>\n<p>B\u1ea1n s\u1ebd th\u1ea5y s\u1ed1 \u0111i\u1ec7n tho\u1ea1i Twilio m\u1edbi c\u1ee7a m\u00ecnh trong c\u1eeda s\u1ed5 b\u1eadt l\u00ean. Nh\u1ea5p v\u00e0o <strong> Ch\u1ecdn s\u1ed1 n\u00e0y (Choose this number)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/aca\/twilio6.jpg\" alt=\"twilio6.jpg\" title=\"\"><\/p>\n<p>Nh\u1ea5p v\u00e0o <strong> Xong (done)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/5be\/twilio7.jpg\" alt=\"twilio7.jpg\" title=\"\"><\/p>\n<p>Sau \u0111\u00f3 nh\u1ea5p v\u00e0o n\u00fat c\u00f3 ba d\u1ea5u ch\u1ea5m &gt;<strong> L\u1eadp tr\u00ecnh s\u1eb5n tin nh\u1eafn (Programable messaging)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/ef9\/twilio8.jpg\" alt=\"twilio8.jpg\" title=\"\"><\/p>\n<p>Nh\u1ea5p v\u00e0o <strong> C\u00e0i \u0111\u1eb7t (Settings) &gt; Quy\u1ec1n \u0111\u1ecba l\u00fd (GEO permissions) <\/strong>v\u00e0 ch\u1ecdn v\u1ecb tr\u00ed b\u1ea1n s\u1ebd g\u1eedi tin nh\u1eafn SMS.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/9b9\/twilio9.jpg\" alt=\"twilio9.jpg\" title=\"\"><\/p>\n<p>\u0110i\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n Twilio v\u00e0 sao ch\u00e9p <strong> SID T\u00c0I KHO\u1ea2N <\/strong> v\u00e0 <strong> AUTH TOKEN <\/strong> c\u1ee7a b\u1ea1n.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/26f\/twilio10.jpg\" alt=\"twilio10.jpg\" title=\"\"><\/p>\n<h2 id=\"\u0110\u1ecbnh_c\u1ea5u_h\u00ecnh_t\u00edch_h\u1ee3p_Bitrix24_v\u00e0_Twilio\">\u0110\u1ecbnh c\u1ea5u h\u00ecnh t\u00edch h\u1ee3p Bitrix24 v\u00e0 Twilio<\/h2>\n<p>M\u1edf t\u00e0i kho\u1ea3n Bitrix24 c\u1ee7a b\u1ea1n &amp; gt; nh\u1ea5p v\u00e0o <strong> CRM&gt; C\u00e0i \u0111\u1eb7t (Settings) &gt; T\u00edch h\u1ee3p (Integrations) &gt; Th\u00f4ng b\u00e1o SMS qua twilio.com (SMS Notifications via Twilio.com)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/13c\/fgjwtr82b8lqjz6nej8vlazrek408q2c\/sms_provider.jpg\" alt=\"sms_provider.jpg\" title=\"\"><\/p>\n<p>D\u00e1n Twilio <strong> SID T\u00c0I KHO\u1ea2N <\/strong> c\u1ee7a b\u1ea1n v\u00e0 <strong> AUTH TOKEN <\/strong> v\u00e0o c\u00e1c tr\u01b0\u1eddng t\u01b0\u01a1ng \u1ee9ng v\u00e0 nh\u1ea5p v\u00e0o <strong> K\u1ebft n\u1ed1i (Connect)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/6f7\/0q84mtwcp5k5mjt5xe1in7ber2ri82cb\/twillio.jpg\" alt=\"twillio.jpg\" title=\"\"><\/p>\n<p>Sau khi Twilio \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i th\u00e0nh c\u00f4ng v\u1edbi Bitrix24 c\u1ee7a b\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u g\u1eedi tin nh\u1eafn SMS ngay t\u1eeb Bitrix24 CRM c\u1ee7a b\u1ea1n.<\/p>\n<h2 id=\"C\u00e1ch_ho\u1ea1t_\u0111\u1ed9ng\">C\u00e1ch ho\u1ea1t \u0111\u1ed9ng<\/h2>\n<p>\u0110\u1ec3 g\u1eedi tin nh\u1eafn t\u1eeb Bitrix24, h\u00e3y m\u1edf m\u1ed9t ph\u1ea7n t\u1eed CRM (kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, giao d\u1ecbch, li\u00ean h\u1ec7 ho\u1eb7c c\u00f4ng ty), chuy\u1ec3n \u0111\u1ebfn ph\u1ea7n SMS, nh\u1eadp v\u0103n b\u1ea3n tin nh\u1eafn v\u00e0 nh\u1ea5p v\u00e0o <strong> G\u1eedi (send)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/fdd\/twilio12.jpg\" alt=\"twilio12.jpg\" title=\"\"><\/p>\n<p>Xin l\u01b0u \u00fd r\u1eb1ng n\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng Twilio phi\u00ean b\u1ea3n demo, b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 g\u1eedi SMS t\u1edbi <a href=\"https:\/\/www.twilio.com\/console\/phone-numbers\/verified\" rel=\"nofollow noopener\" target=\"_blank\"> c\u00e1c s\u1ed1 \u0111\u00e3 x\u00e1c minh<\/a>. N\u1ebfu b\u1ea1n mu\u1ed1n g\u1eedi tin nh\u1eafn \u0111\u1ebfn b\u1ea5t k\u1ef3 s\u1ed1 n\u00e0o, vui l\u00f2ng n\u00e2ng c\u1ea5p t\u00e0i kho\u1ea3n Twilio c\u1ee7a b\u1ea1n.<\/p>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n c\u00f3 nhi\u1ec1u s\u1ed1 Twilio \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi Bitrix24 CRM, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn s\u1ed1 s\u1ebd g\u1eedi SMS.<\/p>\n<h4 id=\"C\u00e1ch_\u0111\u1eb7t_l\u1ea1i_t\u00edch_h\u1ee3p_Twilio\">C\u00e1ch \u0111\u1eb7t l\u1ea1i t\u00edch h\u1ee3p Twilio<\/h4>\n<p>B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t l\u1ea1i t\u00edch h\u1ee3p Twilio b\u1eb1ng c\u00e1ch nh\u1ea5p v\u00e0o <strong> CRM &gt; C\u00e0i \u0111\u1eb7t (Settings) &gt; T\u00edch h\u1ee3p (Integrations) &gt; Th\u00f4ng b\u00e1o SMS qua twilio.com<\/strong>. Nh\u1ea5p v\u00e0o n\u00fat <strong> b\u00e1nh r\u0103ng c\u01b0a <\/strong> &gt;\u00a0<strong> \u0110\u1eb7t l\u1ea1i c\u00e0i \u0111\u1eb7t (Reset settings)<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/dbb\/twilio13.jpg\" alt=\"twilio13.jpg\" title=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi tin nh\u1eafn SMS cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u1ef1c ti\u1ebfp t\u1eeb Bitrix24 CRM b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00edch h\u1ee3p Twilio. T\u00edch h\u1ee3p Twilio cho ph\u00e9p b\u1ea1n g\u1eedi tin nh\u1eafn t\u1eeb Bitrix24 CRM c\u1ee7a b\u1ea1n. \u0110\u00e2y l\u00e0 t\u00edch h\u1ee3p m\u1ed9t chi\u1ec1u, b\u1ea1n kh\u00f4ng th\u1ec3 nh\u1eadn tin nh\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5214],"class_list":["post-8732","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-crm"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8732"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8732\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8732"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8732"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}