{"id":8783,"date":"2021-06-10T15:35:28","date_gmt":"2021-06-10T08:35:28","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8783"},"modified":"2021-07-07T13:59:13","modified_gmt":"2021-07-07T06:59:13","slug":"telephony-xem-nhat-ky-cuoc-goi-view-call-logs","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/telephony-xem-nhat-ky-cuoc-goi-view-call-logs\/","title":{"rendered":"[Telephony] Xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi (View call logs)"},"content":{"rendered":"<h1>Xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi<\/h1>\n<p>N\u1ebfu b\u1ea1n g\u1eb7p s\u1ef1 c\u1ed1 v\u1edbi Bitrix24 Telephony v\u00e0 li\u00ean h\u1ec7 v\u1edbi B\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 Bitrix24, chuy\u00ean gia c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi. Nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi ch\u1ee9a d\u1eef li\u1ec7u th\u1ed1ng k\u00ea v\u00e0 k\u1ef9 thu\u1eadt c\u00f3 th\u1ec3 gi\u00fap kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 k\u1ebft n\u1ed1i.<\/p>\n<h4 id=\"C\u00e1ch_t\u1ea3i_nh\u1eadt_k\u00fd_cu\u1ed9c_g\u1ecdi\">C\u00e1ch t\u1ea3i nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi<\/h4>\n<ol>\n<li>Nh\u1ea5p v\u00e0o <strong> \u0110i\u1ec7n tho\u1ea1i&gt; Chi ti\u1ebft cu\u1ed9c g\u1ecdi <\/strong>.<img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/822\/calllogs1.png\" alt=\"calllogs1.png\" title=\"\"><\/li>\n<li>\u0110\u1ec3 xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi, h\u00e3y nh\u1ea5p v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng b\u00ean d\u01b0\u1edbi c\u1ed9t <em> Chi ti\u1ebft <\/em>.<a href=\"\/images\/qanda\/calllogs2.png\" data-slb-active=\"1\" data-slb-asset=\"1214265007\" data-slb-internal=\"0\" data-slb-group=\"1652\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/2ef\/calllogs2.png\" alt=\"calllogs2.png\" title=\"\"><\/a>N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ea5y c\u1ed9t <em> Chi ti\u1ebft <\/em>, h\u00e3y nh\u1ea5p v\u00e0o b\u00e1nh r\u0103ng <em> C\u00e0i \u0111\u1eb7t &gt;<\/em>&nbsp;\u0111\u00e1nh d\u1ea5u v\u00e0o <em> Chi ti\u1ebft <\/em> v\u00e0 nh\u1ea5p v\u00e0o <em> \u00c1p d\u1ee5ng <\/em>.\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/6f2\/calllogs3.png\" alt=\"calllogs3.png\" title=\"\"><\/li>\n<li>Nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi s\u1ebd \u0111\u01b0\u1ee3c m\u1edf trong tab m\u1edbi . Sao ch\u00e9p <strong> \u0111\u1ecba ch\u1ec9 <\/strong> t\u1eeb thanh \u0111\u1ecba ch\u1ec9 c\u1ee7a tr\u00ecnh duy\u1ec7t v\u00e0 g\u1eedi \u0111\u1ebfn chuy\u00ean gia H\u1ed7 tr\u1ee3 c\u1ee7a Bitrix24.<a href=\"\/images\/qanda\/calllogs2.png\" data-slb-active=\"1\" data-slb-asset=\"1214265007\" data-slb-internal=\"0\" data-slb-group=\"1652\"><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/7c3\/calllogs2.png\" alt=\"calllogs2.png\" title=\"\"><\/a>N\u1ebfu b\u1ea1n g\u1eb7p l\u1ed7i <em> Kh\u00f4ng t\u00ecm th\u1ea5y <\/em> khi c\u1ed1 g\u1eafng xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi, \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 nh\u1eadt k\u00fd \u0111\u00e3 t\u1ef1 \u0111\u1ed9ng b\u1ecb x\u00f3a (l\u01b0u \u00fd r\u1eb1ng nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ch\u00fang t\u00f4i l\u01b0u tr\u1eef kh\u00f4ng qu\u00e1 1 th\u00e1ng).<\/li>\n<\/ol>\n<h4 id=\"Tr\u1ea1ng_th\u00e1i_cu\u1ed9c_g\u1ecdi\">Tr\u1ea1ng th\u00e1i cu\u1ed9c g\u1ecdi<\/h4>\n<p>Bitrix24 Telephony s\u1eed d\u1ee5ng m\u00e3 tr\u1ea1ng th\u00e1i ph\u1ea3n h\u1ed3i SIP l\u00e0m tr\u1ea1ng th\u00e1i cu\u1ed9c g\u1ecdi:<\/p>\n<ul>\n<li><strong> Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng <\/strong> (m\u00e3 200) \u2013 y\u00eau c\u1ea7u \u0111\u00e3 th\u00e0nh c\u00f4ng.<\/li>\n<li><strong> Cu\u1ed9c g\u1ecdi b\u1ecb b\u1ecf qua <\/strong> (m\u00e3 304) \u2013 tr\u1ea1ng th\u00e1i n\u00e0y c\u00f3 m\u00e3 kh\u00f4ng chu\u1ea9n.<\/li>\n<li><strong> Cu\u1ed9c g\u1ecdi b\u1ecb t\u1eeb ch\u1ed1i <\/strong> (m\u00e3 603) \u2013 \u0111\u00edch kh\u00f4ng th\u1ec3 tham gia cu\u1ed9c g\u1ecdi, kh\u00f4ng c\u00f3 \u0111i\u1ec3m \u0111\u1ebfn thay th\u1ebf.<\/li>\n<li><strong> Cu\u1ed9c g\u1ecdi b\u1ecb h\u1ee7y <\/strong> (m\u00e3 603-S) \u2013 \u0111\u00edch kh\u00f4ng mu\u1ed1n tham gia v\u00e0o cu\u1ed9c g\u1ecdi.<\/li>\n<li><strong> B\u1ecb t\u1eeb ch\u1ed1i<\/strong>&nbsp;(m\u00e3 403) \u2013 m\u00e1y ch\u1ee7 hi\u1ec3u y\u00eau c\u1ea7u nh\u01b0ng t\u1eeb ch\u1ed1i th\u1ef1c hi\u1ec7n.<\/li>\n<li><strong> S\u1ed1 kh\u00f4ng h\u1ee3p l\u1ec7 <\/strong> (m\u00e3 404) \u2013 kh\u00f4ng t\u00ecm th\u1ea5y s\u1ed1 SIP c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd ho\u1eb7c kh\u00f4ng t\u1ed3n t\u1ea1i.<\/li>\n<li><strong> B\u1eadn <\/strong> (m\u00e3 486) \u2013 b\u1ed9 nh\u1edb \u0111ang b\u1eadn.<\/li>\n<li><strong> \u0110\u1ecba ch\u1ec9 kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 <\/strong> (m\u00e3 484 ).<\/li>\n<li><strong> D\u1ecbch v\u1ee5 kh\u00f4ng kh\u1ea3 d\u1ee5ng <\/strong> (m\u00e3 503) \u2013 m\u00e1y ch\u1ee7 t\u1ea1m th\u1eddi kh\u00f4ng th\u1ec3 x\u1eed l\u00fd y\u00eau c\u1ea7u do m\u00e1y ch\u1ee7 t\u1ea1m th\u1eddi qu\u00e1 t\u1ea3i ho\u1eb7c b\u1ea3o tr\u00ec.<\/li>\n<li><strong> T\u1ea1m th\u1eddi kh\u00f4ng kh\u1ea3 d\u1ee5ng <\/strong> (m\u00e3 480) \u2013 b\u1ed9 nh\u1edb t\u1ea1m th\u1eddi kh\u00f4ng kh\u1ea3 d\u1ee5ng, h\u00e3y th\u1eed l\u1ea1i sau.<\/li>\n<li><strong> Y\u00eau c\u1ea7u thanh to\u00e1n <\/strong> (m\u00e3 402) \u2013 kh\u00f4ng \u0111\u1ee7 ti\u1ec1n.<\/li>\n<li><strong> B\u1ecb ch\u1eb7n <\/strong> (m\u00e3 423) \u2013 m\u00e1y ch\u1ee7 \u0111ang t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u v\u00ec th\u1eddi gian h\u1ebft h\u1ea1n c\u1ee7a t\u00e0i nguy\u00ean \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u l\u00e0m m\u1edbi qu\u00e1 ng\u1eafn.<\/li>\n<li><strong> Kh\u00f4ng x\u00e1c \u0111\u1ecbnh <\/strong> \u2013 b\u1ea5t k\u1ef3 l\u00fd do n\u00e0o kh\u00e1c.<\/li>\n<\/ul>\n<p>Tr\u1ea1ng th\u00e1i cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong danh s\u00e1ch <strong> Chi ti\u1ebft cu\u1ed9c g\u1ecdi <\/strong>. B\u1ea1n c\u00f3 th\u1ec3 xem m\u00e3 n\u00e0y trong nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi t\u01b0\u01a1ng \u1ee9ng.<\/p>\n<p>N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng PBX c\u1ee7a b\u00ean th\u1ee9 ba v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c m\u00e3 tr\u1ea1ng th\u00e1i kh\u00f4ng \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea trong b\u00e0i vi\u1ebft n\u00e0y, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p SIP PBX c\u1ee7a b\u1ea1n. Ho\u1eb7c t\u00ecm m\u00e3 n\u00e0y t\u1ea1i \u0111\u00e2y \u2013 <a href=\"https:\/\/en.wikipedia.org\/wiki\/List_of_SIP_response_codes\" rel=\"nofollow noopener\" target=\"_blank\"> Danh s\u00e1ch m\u00e3 ph\u1ea3n h\u1ed3i SIP <\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Xem nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi N\u1ebfu b\u1ea1n g\u1eb7p s\u1ef1 c\u1ed1 v\u1edbi Bitrix24 Telephony v\u00e0 li\u00ean h\u1ec7 v\u1edbi B\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 Bitrix24, chuy\u00ean gia c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi. Nh\u1eadt k\u00fd cu\u1ed9c g\u1ecdi ch\u1ee9a d\u1eef li\u1ec7u th\u1ed1ng k\u00ea v\u00e0 k\u1ef9 thu\u1eadt c\u00f3 th\u1ec3 gi\u00fap kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 k\u1ebft [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5227],"class_list":["post-8783","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-telephony"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8783"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8783\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8783"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8783"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}