{"id":8828,"date":"2021-06-10T16:31:19","date_gmt":"2021-06-10T09:31:19","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8828"},"modified":"2021-07-07T13:49:01","modified_gmt":"2021-07-07T06:49:01","slug":"telephony-ket-noi-tong-dai-sip-bang-rest-api-connect-sip-pbx-using-rest-api","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/telephony-ket-noi-tong-dai-sip-bang-rest-api-connect-sip-pbx-using-rest-api\/","title":{"rendered":"[Telephony] K\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i SIP b\u1eb1ng REST API (Connect SIP PBX using REST API)"},"content":{"rendered":"<h1>K\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i SIP b\u1eb1ng REST API<\/h1>\n<p>B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i c\u1ee7a m\u00ecnh b\u1eb1ng tr\u00ecnh k\u1ebft n\u1ed1i SIP , ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn gi\u1ea3i ph\u00e1p Marketplace v\u00e0 k\u1ebft n\u1ed1i SIP PBX b\u1eb1ng REST API.<\/p>\n<p><strong> S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c t\u00f9y ch\u1ecdn k\u1ebft n\u1ed1i PBX: <\/strong><\/p>\n<ul>\n<li><strong> K\u1ebft n\u1ed1i PBX b\u1eb1ng \u0111\u1ea7u n\u1ed1i SIP <\/strong>:T\u1ea5t c\u1ea3 c\u00e1c t\u00f9y ch\u1ecdn Bitrix24 Telephony \u0111\u1ec1u c\u00f3 s\u1eb5n. C\u00e1c cu\u1ed9c g\u1ecdi \u0111\u1ebfn l\u00e0 mi\u1ec5n ph\u00ed, nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n s\u1ebd t\u00ednh ph\u00ed cho b\u1ea1n \u0111\u1ed1i v\u1edbi c\u00e1c cu\u1ed9c g\u1ecdi \u0111i. B\u1ea1n b\u1ecb t\u00ednh ph\u00ed h\u00e0ng th\u00e1ng khi s\u1eed d\u1ee5ng tr\u00ecnh k\u1ebft n\u1ed1i SIP. \u0110\u1ea7u n\u1ed1i SIP c\u1ea7n \u0111\u01b0\u1ee3c mua ri\u00eang v\u00e0 kh\u00f4ng li\u00ean quan \u0111\u1ebfn s\u1ed1 d\u01b0 \u0110i\u1ec7n tho\u1ea1i. Th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111i t\u1eeb tr\u00ecnh duy\u1ec7t, m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng c\u1ee7a b\u1ea1n.<\/li>\n<li><strong> K\u1ebft n\u1ed1i PBX b\u1eb1ng API REST <\/strong>:PBX c\u1ee7a b\u1ea1n \u0111\u1ecbnh tuy\u1ebfn cu\u1ed9c g\u1ecdi v\u00e0 x\u1eed l\u00fd l\u01b0u l\u01b0\u1ee3ng tho\u1ea1i. So v\u1edbi k\u1ebft n\u1ed1i SIP, s\u1eed d\u1ee5ng API REST cung c\u1ea5p k\u1ebft n\u1ed1i nhanh h\u01a1n v\u00e0 t\u1ed1t h\u01a1n.N\u1ebfu b\u1ea1n k\u1ebft n\u1ed1i PBX c\u1ee7a m\u00ecnh b\u1eb1ng API REST, c\u00e1c t\u00f9y ch\u1ecdn \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea b\u00ean d\u01b0\u1edbi <strong> kh\u00f4ng kh\u1ea3 d\u1ee5ng <\/strong>:\n<ul>\n<li>Ph\u00e1t gi\u1ecdng n\u00f3i trong ph\u1ea7n Ti\u1ebfp th\u1ecb CRM;<\/li>\n<li>Cu\u1ed9c g\u1ecdi t\u1eeb tr\u00ecnh duy\u1ec7t, m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n v\u00e0 \u1ee9ng d\u1ee5ng d\u00e0nh cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng;<\/li>\n<li>Ghi \u00e2m cu\u1ed9c g\u1ecdi.<\/li>\n<\/ul>\n<p>Theo m\u1eb7c \u0111\u1ecbnh, c\u00e1c t\u00f9y ch\u1ecdn sau \u0111\u01b0\u1ee3c <strong> h\u1ed7 tr\u1ee3 <\/strong> nh\u01b0ng c\u00f3 th\u1ec3 kh\u00f4ng kh\u1ea3 d\u1ee5ng trong m\u1ed9t \u1ee9ng d\u1ee5ng c\u1ee5 th\u1ec3 ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c nh\u00e0 cung c\u1ea5p c\u1ee7a b\u1ea1n h\u1ed7 tr\u1ee3:<\/p>\n<ul>\n<li>Ghi \u00e2m cu\u1ed9c g\u1ecdi;<\/li>\n<li>G\u1ecdi l\u1ea1i;<\/li>\n<li>\u0110\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5;<\/li>\n<li>Ch\u1ecdn m\u1ed9t s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee5 th\u1ec3 l\u00e0m ngu\u1ed3n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng trong CRM.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4 id=\"C\u00e1ch_k\u1ebft_n\u1ed1i_PBX_b\u1eb1ng_API_REST\">C\u00e1ch k\u1ebft n\u1ed1i PBX b\u1eb1ng API REST<\/h4>\n<p>M\u1edf ph\u1ea7n <strong> \u0110i\u1ec7n tho\u1ea1i &gt;<\/strong>&nbsp;nh\u1ea5p v\u00e0o <strong> K\u1ebft n\u1ed1i &gt;<\/strong>&nbsp;nh\u1ea5p v\u00e0o <strong> Xem t\u1ea5t c\u1ea3 <\/strong> trong ph\u1ea7n <strong> T\u00edch h\u1ee3p \u0111i\u1ec7n tho\u1ea1i <\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/659\/integration1.png\" alt=\"integration1.png\" title=\"\"><\/p>\n<p>Ch\u1ecdn m\u1ed9t \u1ee9ng d\u1ee5ng &gt; nh\u1ea5p v\u00e0o <strong> Xem&gt; C\u00e0i \u0111\u1eb7t <\/strong> v\u00e0 l\u00e0m theo h\u01b0\u1edbng d\u1eabn d\u00e0nh cho nh\u00e0 ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/064\/integration2.png\" alt=\"integration2.png\" title=\"\"><\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y h\u01b0\u1edbng d\u1eabn c\u00e0i \u0111\u1eb7t trong tab <strong> C\u00e0i \u0111\u1eb7t <\/strong> c\u1ee7a \u1ee9ng d\u1ee5ng m\u00f4 t\u1ea3.<\/p>\n<p>Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi nh\u00e0 ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng n\u1ebfu b\u1ea1n g\u1eb7p b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o v\u1edbi c\u1ea5u h\u00ecnh \u1ee9ng d\u1ee5ng ho\u1eb7c th\u1eafc m\u1eafc v\u1ec1 c\u00e0i \u0111\u1eb7t \u1ee9ng d\u1ee5ng. B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u00f4ng tin li\u00ean h\u1ec7 trong tab <strong> H\u1ed7 tr\u1ee3 <\/strong> c\u1ee7a m\u00f4 t\u1ea3 \u1ee9ng d\u1ee5ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i SIP b\u1eb1ng REST API B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i c\u1ee7a m\u00ecnh b\u1eb1ng tr\u00ecnh k\u1ebft n\u1ed1i SIP , ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn gi\u1ea3i ph\u00e1p Marketplace v\u00e0 k\u1ebft n\u1ed1i SIP PBX b\u1eb1ng REST API. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c t\u00f9y ch\u1ecdn k\u1ebft n\u1ed1i PBX: K\u1ebft n\u1ed1i PBX b\u1eb1ng \u0111\u1ea7u n\u1ed1i [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5227],"class_list":["post-8828","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-telephony"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8828"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8828\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8828"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8828"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}