{"id":8830,"date":"2021-06-10T16:32:28","date_gmt":"2021-06-10T09:32:28","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8830"},"modified":"2021-07-07T13:48:13","modified_gmt":"2021-07-07T06:48:13","slug":"telephony-tong-dai-sip-cau-hoi-thuong-gap-sip-pbx-faq","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/telephony-tong-dai-sip-cau-hoi-thuong-gap-sip-pbx-faq\/","title":{"rendered":"[Telephony] T\u1ed5ng \u0111\u00e0i SIP: C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (SIP PBX: FAQ)"},"content":{"rendered":"<h1>T\u1ed5ng \u0111\u00e0i SIP: C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (SIP PBX: FAQ)<\/h1>\n<p>Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u1ec1 k\u1ebft n\u1ed1i SIP PBX.<\/p>\n<h4 id=\"1._N\u1ebfu_t\u00f4i_k\u1ebft_n\u1ed1i_SIP_PBX,_t\u00f4i_c\u00f3_th\u1ec3_th\u1ef1c_hi\u1ec7n_cu\u1ed9c_g\u1ecdi_\u0111i_kh\u00f4ng_th\u00f4ng_qua_nh\u00e0_cung_c\u1ea5p_\u0111i\u1ec7n_tho\u1ea1i_Bitrix24_(Voximplant)?\"><strong>1. N\u1ebfu t\u00f4i k\u1ebft n\u1ed1i SIP PBX, t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111i kh\u00f4ng th\u00f4ng qua nh\u00e0 cung c\u1ea5p \u0111i\u1ec7n tho\u1ea1i Bitrix24 (Voximplant)?<\/strong><\/h4>\n<p>C\u00f3, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn m\u1ed9t <a href=\"https:\/\/helpdesk.bitrix24.com\/open\/1514069\/\" rel=\"nofollow noopener\" target=\"_blank\"> s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 thu\u00ea <\/a> l\u00e0m s\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i. Nh\u1ea5p v\u00e0o <strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i&gt; C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i <\/strong>. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, c\u00e1c cu\u1ed9c g\u1ecdi \u0111i s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua Voximplant v\u00e0 c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u1ebfn s\u1ebd v\u1eabn \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1eb1ng PBX c\u1ee7a b\u1ea1n.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a61\/sippbxfaq1.png\" alt=\"sippbxfaq1.png\" title=\"\"><\/p>\n<p><strong> Quan tr\u1ecdng: <\/strong> n\u1ebfu b\u1ea1n ch\u1ecdn PBX c\u1ee7a m\u00ecnh l\u00e0 m\u1ed9t s\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i, b\u1ea1n c\u00f3 60 ph\u00fat mi\u1ec5n ph\u00ed \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c g\u1ecdi \u0111i. Khi h\u1ebft s\u1ed1 ph\u00fat mi\u1ec5n ph\u00ed, b\u1ea1n c\u1ea7n mua \u0111\u1ea7u n\u1ed1i SIP \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c g\u1ecdi \u0111i ho\u1eb7c ch\u1ecdn s\u1ed1 \u0111\u00e3 thu\u00ea l\u00e0m s\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i.<\/p>\n<h4 id=\"2._T\u00f4i_\u0111\u00e3_k\u1ebft_n\u1ed1i_PBX_v\u0103n_ph\u00f2ng_c\u1ee7a_m\u00ecnh_nh\u01b0ng_kh\u00f4ng_th\u1ec3_xem_s\u1ed1_\u0111i\u1ec7n_tho\u1ea1i_c\u1ee7a_kh\u00e1ch_h\u00e0ng_trong_Bitrix24._C\u00e1ch_kh\u1eafc_ph\u1ee5c?\"><strong>2. T\u00f4i \u0111\u00e3 k\u1ebft n\u1ed1i PBX v\u0103n ph\u00f2ng c\u1ee7a m\u00ecnh nh\u01b0ng kh\u00f4ng th\u1ec3 xem s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng trong Bitrix24. C\u00e1ch kh\u1eafc ph\u1ee5c?<\/strong><\/h4>\n<p>C\u00f3 th\u1ec3 b\u1ea1n c\u00f3 c\u1ea5u h\u00ecnh t\u00f9y ch\u1ec9nh, h\u00e3y th\u1eed m\u1edf <strong> extensions.conf <\/strong> v\u00e0 thay th\u1ebf<\/p>\n<pre class=\"helpdesk-article-syntax\">Dial(SIP\/voximplant\/${EXTEN}) <\/pre>\n<p>v\u1edbi<\/p>\n<pre class=\"helpdesk-article-syntax\">1,Set(CALLERID(name)=${CALLERID(num)}) n,Set(CALLERID(num)=sip1) n,Dial(SIP\/voximplant\/${EXTEN})<\/pre>\n<p><strong> Quan tr\u1ecdng: <\/strong> thay v\u00ec <code> aim1 <\/code>, h\u00e3y ch\u1ec9 \u0111\u1ecbnh th\u00f4ng tin \u0111\u0103ng nh\u1eadp t\u1eeb <a href=\"https: \/\/helpdesk.bitrix24.com\/open\/8085301\/\"> c\u00e0i \u0111\u1eb7t t\u1ed5ng \u0111\u00e0i v\u0103n ph\u00f2ng <\/a>.<\/p>\n<h4 id=\"3._Khi_\u0111\u1ecbnh_c\u1ea5u_h\u00ecnh_k\u1ebft_n\u1ed1i_t\u1ed5ng_\u0111\u00e0i_SIP,_t\u00f4i_th\u1ea5y_th\u00f4ng_b\u00e1o\u201d_Vui_l\u00f2ng_\u0111\u1ee3i_k\u1ebft_n\u1ed1i_ho\u00e0n_t\u1ea5t_tr\u01b0\u1edbc_khi_ch\u1ea5p_nh\u1eadn_cu\u1ed9c_g\u1ecdi_\u0111\u1ebfn_\u201cv\u00e0_g\u1eb7p_l\u1ed7i\u201d_\u201d_tr\u1ea1ng_th\u00e1i._N\u00f3_c\u00f3_ngh\u0129a_l\u00e0_g\u00ec?\"><strong>3. Khi \u0111\u1ecbnh c\u1ea5u h\u00ecnh k\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i SIP, t\u00f4i th\u1ea5y th\u00f4ng b\u00e1o\u201d Vui l\u00f2ng \u0111\u1ee3i k\u1ebft n\u1ed1i ho\u00e0n t\u1ea5t tr\u01b0\u1edbc khi ch\u1ea5p nh\u1eadn cu\u1ed9c g\u1ecdi \u0111\u1ebfn \u201cv\u00e0 g\u1eb7p l\u1ed7i\u201d \u201d tr\u1ea1ng th\u00e1i. N\u00f3 c\u00f3 ngh\u0129a l\u00e0 g\u00ec?<\/strong><\/h4>\n<p>B\u1ea1n c\u1ea7n sao ch\u00e9p m\u00e3 l\u1ed7i v\u00e0 v\u0103n b\u1ea3n l\u1ed7i v\u00e0 g\u1eedi \u0111\u1ebfn nh\u00e0 cung c\u1ea5p t\u1ed5ng \u0111\u00e0i SIP c\u1ee7a b\u1ea1n \u0111\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 n\u00e0y.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/a13\/sippbxfaq2.png\" alt=\"sippbxfaq2.png\" title=\"\"><\/p>\n<h4 id=\"4._S\u1ed1_d\u01b0_\u0111i\u1ec7n_tho\u1ea1i_c\u1ee7a_t\u00f4i_\u0111ang_b\u1ecb_t\u00ednh_ph\u00ed_cho_c\u00e1c_cu\u1ed9c_g\u1ecdi_\u0111i,_m\u1eb7c_d\u00f9_t\u00f4i_\u0111\u00e3_tr\u1ea3_ti\u1ec1n_cho_tr\u00ecnh_k\u1ebft_n\u1ed1i_SIP._T\u1ea1i_sao?\"><strong>4. S\u1ed1 d\u01b0 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a t\u00f4i \u0111ang b\u1ecb t\u00ednh ph\u00ed cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i, m\u1eb7c d\u00f9 t\u00f4i \u0111\u00e3 tr\u1ea3 ti\u1ec1n cho tr\u00ecnh k\u1ebft n\u1ed1i SIP. T\u1ea1i sao?<\/strong><\/h4>\n<p>B\u1ea1n b\u1ecb t\u00ednh ph\u00ed cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i n\u1ebfu b\u1ea1n \u0111ang s\u1eed d\u1ee5ng s\u1ed1 <a href=\"https:\/\/helpdesk.bitrix24.com\/open\/1514069\/\" rel=\"nofollow noopener\" target=\"_blank\"> \u0111\u00e3 thu\u00ea <\/a> \u0111\u1ec3 \u0111i cu\u1ed9c g\u1ecdi.<\/p>\n<p>B\u1ea1n c\u1ea7n nh\u1ea5p v\u00e0o <strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i&gt; C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i <\/strong> v\u00e0 ch\u1ecdn PBX c\u1ee7a b\u1ea1n l\u00e0m <strong> S\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i <\/strong>:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/d66\/sippbxfaq3.png\" alt=\"sippbxfaq3.png\" title=\"\"><\/p>\n<h4 id=\"5._T\u00f4i_s\u1eed_d\u1ee5ng_tr\u00ecnh_k\u1ebft_n\u1ed1i_SIP._Khi_nh\u1eadn_\u0111\u01b0\u1ee3c_cu\u1ed9c_g\u1ecdi_\u0111\u1ebfn_\u0111\u1ebfn_PBX_c\u1ee7a_t\u00f4i,_s\u1ed1_\u0111i\u1ec7n_tho\u1ea1i_c\u1ee7a_ng\u01b0\u1eddi_g\u1ecdi_kh\u00f4ng_\u0111\u01b0\u1ee3c_hi\u1ec3n_th\u1ecb_ch\u00ednh_x\u00e1c._C\u00e1ch_kh\u1eafc_ph\u1ee5c_s\u1ef1_c\u1ed1_n\u00e0y?\"><strong>5. T\u00f4i s\u1eed d\u1ee5ng tr\u00ecnh k\u1ebft n\u1ed1i SIP. Khi nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi \u0111\u1ebfn \u0111\u1ebfn PBX c\u1ee7a t\u00f4i, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi g\u1ecdi kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb ch\u00ednh x\u00e1c. C\u00e1ch kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 n\u00e0y?<\/strong><\/h4>\n<p>C\u00f3 v\u1ebb nh\u01b0 nh\u00e0 cung c\u1ea5p t\u1ed5ng \u0111\u00e0i SIP c\u1ee7a b\u1ea1n s\u1eed d\u1ee5ng giao th\u1ee9c kh\u00f4ng chu\u1ea9n. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p t\u1ed5ng \u0111\u00e0i SIP c\u1ee7a b\u1ea1n v\u00e0 y\u00eau c\u1ea7u \u0111\u1eb7t th\u00f4ng s\u1ed1 SIP ch\u00ednh x\u00e1c.<\/p>\n<h4 id=\"6._T\u00f4i_\u0111\u00e3_k\u1ebft_n\u1ed1i_t\u1ed5ng_\u0111\u00e0i_SIP_c\u1ee7a_m\u00ecnh,_nh\u01b0ng_khi_c\u1ed1_g\u1eafng_th\u1ef1c_hi\u1ec7n_cu\u1ed9c_g\u1ecdi_\u0111i,_t\u00f4i_nh\u1eadn_\u0111\u01b0\u1ee3c_th\u00f4ng_b\u00e1o_r\u1eb1ng_t\u00f4i_c\u1ea7n_thu\u00ea_m\u1ed9t_s\u1ed1._T\u1ea1i_sao?\"><strong>6. T\u00f4i \u0111\u00e3 k\u1ebft n\u1ed1i t\u1ed5ng \u0111\u00e0i SIP c\u1ee7a m\u00ecnh, nh\u01b0ng khi c\u1ed1 g\u1eafng th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111i, t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o r\u1eb1ng t\u00f4i c\u1ea7n thu\u00ea m\u1ed9t s\u1ed1. T\u1ea1i sao?<\/strong><\/h4>\n<p>\u0110\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n \u0111\u00e3 ch\u1ecdn SIP PBX l\u00e0m s\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i trong <strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i&gt; C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i <\/strong>.<\/p>\n<p>Ngo\u00e0i ra, h\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng PBX c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh l\u00e0m s\u1ed1 cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i cho ng\u01b0\u1eddi d\u00f9ng c\u1ee5 th\u1ec3 (<strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i&gt; Ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i <\/strong>). \u0110\u1ecdc th\u00eam trong b\u00e0i vi\u1ebft \u2013 <a href=\"https:\/\/helpdesk.bitrix24.com\/open\/8755905\/\" rel=\"nofollow noopener\" target=\"_blank\"> Ch\u1ec9 \u0111\u1ecbnh s\u1ed1 cho cu\u1ed9c g\u1ecdi \u0111i cho ng\u01b0\u1eddi d\u00f9ng <\/a>.<\/p>\n<h4 id=\"7._C\u00f3_ph\u1ea3i_kh\u00f4ng_c\u00f3_th\u1ec3_s\u1eed_d\u1ee5ng_TCP_l\u00e0m_giao_th\u1ee9c_truy\u1ec1n_t\u1ea3i_cho_k\u1ebft_n\u1ed1i_SIP_kh\u00f4ng?\"><strong>7. C\u00f3 ph\u1ea3i kh\u00f4ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng TCP l\u00e0m giao th\u1ee9c truy\u1ec1n t\u1ea3i cho k\u1ebft n\u1ed1i SIP kh\u00f4ng?<\/strong><\/h4>\n<p>C\u00f3, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng TCP l\u00e0m giao th\u1ee9c truy\u1ec1n t\u1ea3i thay v\u00ec UDP. UDP ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi c\u00e1c giao ti\u1ebfp nhanh nh\u01b0 ph\u00e1t tr\u1ef1c tuy\u1ebfn tho\u1ea1i v\u00e0 video. Nh\u01b0ng \u0111\u00f4i khi vi\u1ec7c s\u1eed d\u1ee5ng TCP gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1edbi k\u1ebft n\u1ed1i kh\u00f4ng \u1ed5n \u0111\u1ecbnh.<\/p>\n<p>\u0110\u1ec3 s\u1eed d\u1ee5ng TCP, h\u00e3y th\u00eam tham s\u1ed1 <code>; transport = tcp <\/code> v\u00e0o \u0111\u1ecba ch\u1ec9 m\u00e1y ch\u1ee7 trong c\u00e0i \u0111\u1eb7t k\u1ebft n\u1ed1i:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/f8a\/sippbxfaq4.png\" alt=\"sippbxfaq4.png\" title=\"\"><\/p>\n<p><strong> Quan tr\u1ecdng: <\/strong><\/p>\n<ul>\n<li>\n<p>H\u1ea7u h\u1ebft c\u00e1c t\u1ed5ng \u0111\u00e0i SIP kh\u00f4ng h\u1ed7 tr\u1ee3 TCP, v\u00ec v\u1eady ch\u00fang t\u00f4i \u0111\u1eb7c bi\u1ec7t khuy\u00ean b\u1ea1n n\u00ean li\u00ean h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p t\u1ed5ng \u0111\u00e0i c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u00ecm hi\u1ec3u xem c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng TCP hay kh\u00f4ng.<\/p>\n<\/li>\n<li>\n<p>Bitrix24 ch\u1ec9 h\u1ed7 tr\u1ee3 TCP cho c\u00e1c cu\u1ed9c g\u1ecdi qua tr\u00ecnh k\u1ebft n\u1ed1i SIP.<\/p>\n<\/li>\n<\/ul>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ed5ng \u0111\u00e0i SIP: C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (SIP PBX: FAQ) Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u1ec1 k\u1ebft n\u1ed1i SIP PBX. 1. N\u1ebfu t\u00f4i k\u1ebft n\u1ed1i SIP PBX, t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111i kh\u00f4ng th\u00f4ng qua nh\u00e0 cung c\u1ea5p [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5227],"class_list":["post-8830","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-telephony"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8830"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8830\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8830"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8830"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}