{"id":8868,"date":"2021-06-10T16:52:25","date_gmt":"2021-06-10T09:52:25","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&#038;p=8868"},"modified":"2021-07-07T13:42:09","modified_gmt":"2021-07-07T06:42:09","slug":"telephony-cai-dat-dien-thoai-sip-sip-phones-settings","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/telephony-cai-dat-dien-thoai-sip-sip-phones-settings\/","title":{"rendered":"[Telephony] C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i Sip (Sip phones settings)"},"content":{"rendered":"<h1>C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i Sip<\/h1>\n<p>Khi th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi b\u1eb1ng Bitrix24, nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i SIP th\u00f4ng th\u01b0\u1eddng. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c \u0111i\u1ec7n tho\u1ea1i nh\u01b0 v\u1eady t\u0103ng t\u1ed1c \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u1ee7a \u0111i\u1ec7n tho\u1ea1i trong d\u1ecbch v\u1ee5 n\u00e0y. C\u1ea7n thi\u1ebft l\u1eadp c\u00e1c thi\u1ebft b\u1ecb n\u00e0y \u0111\u1ec3 ho\u1ea1t \u0111\u1ed9ng v\u1edbi Bitrix24 \u0111\u1ec3 t\u1eadn d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n<p>Nh\u1ea5p v\u00e0o <strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; K\u1ebft n\u1ed1i \u0111i\u1ec7n tho\u1ea1i <\/strong> \u0111\u1ec3 \u0111\u1ecdc th\u00eam v\u1ec1 c\u1ea5u h\u00ecnh:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/73a\/sipphone1.png\" alt=\"sipphone1.png\" title=\"\"><\/p>\n<p>\u0110i t\u1edbi <strong> \u0110i\u1ec7n tho\u1ea1i&gt; K\u1ebft n\u1ed1i&gt; \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i&gt; Ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i &gt;<\/strong> ch\u1ecdn ng\u01b0\u1eddi d\u00f9ng&gt; nh\u1ea5p v\u00e0o n\u00fat menu t\u00e1c v\u1ee5 &gt; <strong>\u0110\u1ecbnh c\u1ea5u h\u00ecnh <\/strong>. Ch\u1ecdn t\u00f9y ch\u1ecdn <strong> \u0110\u00e3 k\u1ebft n\u1ed1i <\/strong> trong ph\u1ea7n <strong> \u0110i\u1ec7n tho\u1ea1i SIP <\/strong> \u0111\u1ec3 xem \u0111\u1ecba ch\u1ec9 m\u00e1y ch\u1ee7, th\u00f4ng tin \u0111\u0103ng nh\u1eadp v\u00e0 m\u1eadt kh\u1ea9u. Nh\u1eefng d\u1eef li\u1ec7u n\u00e0y ph\u1ea3i \u0111\u01b0\u1ee3c ch\u1ec9 ra trong giao di\u1ec7n web c\u1ee7a \u0111i\u1ec7n tho\u1ea1i SIP ho\u1eb7c tr\u00ean m\u00e0n h\u00ecnh c\u1ee7a \u0111i\u1ec7n tho\u1ea1i. Sau \u0111\u00f3, \u0111i\u1ec7n tho\u1ea1i \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd v\u1edbi m\u00e1y ch\u1ee7 \u0111i\u1ec7n tho\u1ea1i v\u00e0 s\u1eb5n s\u00e0ng ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/helpdesk.bitrix24.com\/upload\/medialibrary\/e65\/sipphone2.png\" alt=\"sipphone2.png\" title=\"\"><\/p>\n<p>Thay th\u1ebf cho \u0111i\u1ec7n tho\u1ea1i SIP, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i DECT c\u1ed1 \u0111\u1ecbnh th\u00f4ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi c\u1ed5ng SIP. chuy\u1ec3n \u0111\u1ed5i t\u00edn hi\u1ec7u sang \u0111\u1ecbnh d\u1ea1ng SIP.<\/p>\n<p>\u0110i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn kh\u00e1c cho nh\u1eefng ng\u01b0\u1eddi lu\u00f4n di chuy\u1ec3n. S\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng ch\u1ea1y Windows Phone, iOS ho\u1eb7c Android c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch c\u00e0i \u0111\u1eb7t b\u1ea5t k\u1ef3 \u1ee9ng d\u1ee5ng softphone n\u00e0o tr\u00ean \u0111\u00f3.<\/p>\n<p>Nh\u00e2n vi\u00ean kh\u00f4ng c\u1ea7n tr\u1ef1c tuy\u1ebfn, nh\u01b0ng trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, h\u00e3y g\u1ecdi th\u1ebb s\u1ebd kh\u00f4ng kh\u1ea3 d\u1ee5ng cho h\u1ecd.<\/p>\n<p>Quan tr\u1ecdng: H\u1ed7 tr\u1ee3 \u0111i\u1ec7n tho\u1ea1i m\u1ec1m \u1edf ch\u1ebf \u0111\u1ed9 beta, ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o v\u1edbi \u0111i\u1ec7n tho\u1ea1i SIP.<\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y <strong> v\u00ed d\u1ee5 v\u1ec1 \u0111i\u1ec7n tho\u1ea1i c\u00e0i \u0111\u1eb7t <\/strong> <a href=\"http:\/\/www.bitrixsoft.com\/support\/training\/course\/index.php?COURSE_ID=55&amp;LESSON_ID=7149\" rel=\"nofollow noopener\" target=\"_blank\"> t\u1ea1i \u0111\u00e2y <\/a>. <strong>E <\/strong> <strong> c\u00e1ch thi\u1ebft l\u1eadp \u0111\u1ea7y \u0111\u1ee7 softphone <\/strong> <a href=\"http:\/\/www.bitrixsoft.com\/support\/training\/course\/index.php?COURSE_ID=55&amp;LESSON_ID=7150\" rel=\"nofollow noopener\" target=\"_blank\"> t\u1ea1i \u0111\u00e2y <\/a>.<\/p>\n<h3 id=\"S\u1eed_d\u1ee5ng_\u0111i\u1ec7n_tho\u1ea1i_c\u1ee7a_b\u1ea1n\">S\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n<\/h3>\n<p><strong> G\u1ecdi \u0111i\u1ec7n t\u1eeb Bitrix24 CRM <\/strong><\/p>\n<p>\u0110\u1eebng l\u00e3ng ph\u00ed th\u1eddi gian qu\u00fd b\u00e1u c\u1ee7a b\u1ea1n \u0111\u1ec3 th\u00fac \u0111\u1ea9y n\u00fat. Ch\u1ec9 c\u1ea7n nh\u1ea5p v\u00e0o G\u1ecdi trong CRM v\u00e0 nghe \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n k\u00eau, h\u00e3y nh\u1ea5c n\u00f3 l\u00ean. \u0110i\u1ec7n tho\u1ea1i s\u1ebd b\u1eaft \u0111\u1ea7u quay s\u1ed1 t\u1ed5ng \u0111\u00e0i trong gi\u00e2y l\u00e1t. Khi m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n v\u1eabn hi\u1ec3n th\u1ecb c\u1eeda s\u1ed5 cu\u1ed9c g\u1ecdi, b\u1ea1n lu\u00f4n c\u00f3 th\u1ec3 xem h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng ho\u1eb7c xem th\u00f4ng tin chi ti\u1ebft.<\/p>\n<p>B\u1ea1n lu\u00f4n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c n\u00e0y \u1edf tr\u01b0\u1eddng c\u0169 n\u1ebfu mu\u1ed1n: quay s\u1ed1 tr\u00ean \u0111i\u1ec7n tho\u1ea1i v\u00e0 xem m\u00e1y t\u00ednh m\u00e0n h\u00ecnh hi\u1ec3n th\u1ecb c\u1eeda s\u1ed5 cu\u1ed9c g\u1ecdi nh\u01b0 th\u1ec3 b\u1ea1n b\u1eaft \u0111\u1ea7u cu\u1ed9c g\u1ecdi t\u1eeb CRM.<\/p>\n<p><strong> Nh\u1eadn cu\u1ed9c g\u1ecdi <\/strong><\/p>\n<p>M\u1ed9t cu\u1ed9c g\u1ecdi \u0111\u1ebfn s\u1ebd \u0111\u1ebfn tr\u00ecnh duy\u1ec7t c\u1ee7a b\u1ea1n (ho\u1eb7c \u1ee9ng d\u1ee5ng tr\u00ean m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n) v\u00e0 \u0111i\u1ec7n tho\u1ea1i \u0111\u1ed3ng th\u1eddi. B\u1ea1n c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi tr\u00ean m\u1ed9t trong hai thi\u1ebft b\u1ecb; cu\u1ed9c tr\u00f2 chuy\u1ec7n s\u1ebd \u0111\u01b0\u1ee3c ghi l\u1ea1i b\u1ea5t k\u1ec3 c\u00e1ch b\u1ea1n tr\u1ea3 l\u1eddi.<\/p>\n<p>Khi b\u1ea1n tr\u00f2 chuy\u1ec7n qua \u0111i\u1ec7n tho\u1ea1i, t\u1ea5t c\u1ea3 c\u00e1c n\u00fat \u0111i\u1ec1u khi\u1ec3n cu\u1ed9c g\u1ecdi (Gi\u1eef, T\u1eaft ti\u1ebfng, chuy\u1ec3n ti\u1ebfp cu\u1ed9c g\u1ecdi) \u0111\u1ec1u kh\u1ea3 d\u1ee5ng trong Messenger (ho\u1eb7c \u1ee9ng d\u1ee5ng d\u00e0nh cho m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n) window.<\/p>\n<p>L\u01b0u \u00fd r\u1eb1ng n\u1ebfu \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 b\u00e0n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i, t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c g\u1ecdi \u0111i \u0111\u1ec1u ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua n\u00f3. B\u1ea1n c\u00f3 th\u1ec3 ng\u1eaft k\u1ebft n\u1ed1i \u0111i\u1ec7n tho\u1ea1i khi v\u1eafng m\u1eb7t \u0111\u1ec3 th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi t\u1eeb tr\u00ecnh duy\u1ec7t ho\u1eb7c \u1ee9ng d\u1ee5ng d\u00e0nh cho m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n.<\/p>\n<p>N\u1ebfu s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i SIP, b\u1ea1n c\u1ea7n bi\u1ebft r\u1eb1ng kh\u00f4ng th\u1ec3 chuy\u1ec3n ti\u1ebfp cu\u1ed9c g\u1ecdi \u0111\u1ebfn h\u01a1n 10 \u0111i\u1ec7n tho\u1ea1i c\u00f9ng m\u1ed9t l\u00fac .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i Sip Khi th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi b\u1eb1ng Bitrix24, nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i SIP th\u00f4ng th\u01b0\u1eddng. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c \u0111i\u1ec7n tho\u1ea1i nh\u01b0 v\u1eady t\u0103ng t\u1ed1c \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u1ee7a \u0111i\u1ec7n tho\u1ea1i trong d\u1ecbch v\u1ee5 n\u00e0y. C\u1ea7n thi\u1ebft l\u1eadp c\u00e1c thi\u1ebft b\u1ecb n\u00e0y \u0111\u1ec3 ho\u1ea1t [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5227],"class_list":["post-8868","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-telephony"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8868"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8868\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8868"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8868"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}