{"id":8890,"date":"2021-06-10T17:03:18","date_gmt":"2021-06-10T10:03:18","guid":{"rendered":"https:\/\/tino.vn\/?post_type=ht_kb&p=8890"},"modified":"2021-07-07T13:33:13","modified_gmt":"2021-07-07T06:33:13","slug":"telephony-cai-dat-dien-thoai-telephony-settings","status":"publish","type":"ht_kb","link":"https:\/\/tino.vn\/blog\/docs\/telephony-cai-dat-dien-thoai-telephony-settings\/","title":{"rendered":"[Telephony] C\u00e0i \u0111\u1eb7t Telephony"},"content":{"rendered":"

C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i<\/h1>\n

C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i chung n\u1eb1m trong \u0110i\u1ec7n tho\u1ea1i> \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i> C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i <\/strong>.<\/p>\n

\"telephonysettings1.png\"<\/p>\n

Theo m\u1eb7c \u0111\u1ecbnh, ch\u1ec9 Qu\u1ea3n tr\u1ecb vi\u00ean Bitrix24 c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i. N\u1ebfu b\u1ea1n mu\u1ed1n nh\u1eefng ng\u01b0\u1eddi d\u00f9ng kh\u00e1c c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o ph\u1ea7n c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecbnh c\u1ea5u h\u00ecnh Quy\u1ec1n truy c\u1eadp \u0111i\u1ec7n tho\u1ea1i Bitrix24 .<\/p>\n

\u0110\u1ecbnh c\u1ea5u h\u00ecnh s\u1ed1 \u0111i\u1ec7n tho\u1ea1i m\u1eb7c \u0111\u1ecbnh<\/h4>\n

T\u1ea1i \u0111\u00e2y, b\u1ea1n c\u1ea7n ch\u1ec9 \u0111\u1ecbnh s\u1ed1 \u0111i\u1ec7n tho\u1ea1i m\u1eb7c \u0111\u1ecbnh c\u1ee7a m\u00ecnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i. \u0110\u1ed1i t\u00e1c c\u1ee7a b\u1ea1n s\u1ebd th\u1ea5y s\u1ed1 n\u00e0y khi b\u1ea1n g\u1ecdi cho h\u1ecd b\u1eb1ng Bitrix24.<\/p>\n

Theo m\u1eb7c \u0111\u1ecbnh, t\u1ea5t c\u1ea3 ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i s\u1ebd s\u1eed d\u1ee5ng s\u1ed1 n\u00e0y. Tuy nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u1ecbnh c\u00e1c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i kh\u00e1c nhau cho c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c nhau trong ph\u1ea7n Ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i .<\/p>\n

S\u1ed1 \u0111i\u1ec7n tho\u1ea1i ch\u00ednh c\u00f3 th\u1ec3 \u2018kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng l\u00e0m s\u1ed1 m\u1eb7c \u0111\u1ecbnh cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111i.<\/p>\n

\"telehonysettings2.png\"<\/p>\n

S\u1ed1 \u0111i\u1ec7n tho\u1ea1i d\u1ef1 ph\u00f2ng<\/h4>\n

Ch\u1ec9 \u0111\u1ecbnh s\u1ed1 m\u00e0 cu\u1ed9c g\u1ecdi s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n h\u01b0\u1edbng n\u1ebfu t\u00e0i kho\u1ea3n Bitrix24 c\u1ee7a b\u1ea1n kh\u00f4ng kh\u1ea3 d\u1ee5ng v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec. Ngo\u00e0i ra, b\u1ea1n c\u1ea7n ch\u1ecdn t\u00f9y ch\u1ecdn k\u1ebft n\u1ed1i \u0111i\u1ec7n tho\u1ea1i m\u00e0 t\u00f9y ch\u1ecdn chuy\u1ec3n ti\u1ebfp cu\u1ed9c g\u1ecdi n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng.<\/p>\n

Khi m\u1ed9t cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c chuy\u1ec3n h\u01b0\u1edbng \u0111\u1ebfn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i d\u1ef1 ph\u00f2ng, b\u1ea1n s\u1ebd b\u1ecb t\u00ednh ph\u00ed theo b\u1ea3ng gi\u00e1 cu\u1ed9c g\u1ecdi \u0111i cho t\u00f9y ch\u1ecdn k\u1ebft n\u1ed1i \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 ch\u1ecdn.<\/p>\n

S\u1eed d\u1ee5ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi Bitrix24 <\/strong> c\u1ee7a b\u1ea1n l\u00e0m s\u1ed1 \u0111i\u1ec7n tho\u1ea1i d\u1ef1 ph\u00f2ng.<\/p>\n

\"telehonysettings3.png\"<\/p>\n

\u0110\u1ecbnh c\u1ea5u h\u00ecnh giao di\u1ec7n cu\u1ed9c g\u1ecdi<\/h4>\n

Ch\u1ecdn c\u00e1ch hi\u1ec3n th\u1ecb c\u00e1c cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i trong Bitrix24 Messenger.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn T\u1ea1o cu\u1ed9c tr\u00f2 chuy\u1ec7n ri\u00eang cho t\u1eebng cu\u1ed9c g\u1ecdi <\/strong>, T\u1ea1o cu\u1ed9c tr\u00f2 chuy\u1ec7n duy nh\u1ea5t cho t\u1ea5t c\u1ea3 cu\u1ed9c g\u1ecdi <\/strong> ho\u1eb7c Kh\u00f4ng hi\u1ec3n th\u1ecb cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i trong Messenger <\/strong>.<\/p>\n

\"telehonysettings4.png\"<\/p>\n

T\u00edch h\u1ee3p CRM<\/h4>\n

\u0110\u1eb7t th\u1eddi \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u quy tr\u00ecnh t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi \u2013 khi nh\u1eadn ho\u1eb7c k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi. N\u1ebfu b\u1ea1n ch\u1ecdn t\u00f9y ch\u1ecdn khi nh\u1eadn cu\u1ed9c g\u1ecdi <\/strong>, ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m s\u1ebd l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi cu\u1ed9c g\u1ecdi. N\u1ebfu b\u1ea1n ch\u1ecdn t\u00f9y ch\u1ecdn khi k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi <\/strong>, ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m s\u1ebd l\u00e0 ng\u01b0\u1eddi cu\u1ed1i c\u00f9ng n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

\"telehonysettings5.png\"<\/p>\n

M\u00e3 quay s\u1ed1<\/h4>\n

\u0110\u1ecbnh c\u1ea5u h\u00ecnh m\u00e3 Ch\u1eb7n cu\u1ed9c g\u1ecdi b\u00ean trong nh\u00f3m h\u00e0ng \u0111\u1ee3i <\/strong>. Nh\u1eadp m\u00e3 cho ph\u00e9p b\u1ea1n ch\u1eb7n m\u1ed9t cu\u1ed9c g\u1ecdi ch\u01b0a \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi hi\u1ec7n \u0111ang \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn m\u1ed9t ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i kh\u00e1c. Xin l\u01b0u \u00fd r\u1eb1ng ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u1ec3 ch\u1eb7n cu\u1ed9c g\u1ecdi b\u00ean ngo\u00e0i nh\u00f3m h\u00e0ng \u0111\u1ee3i <\/a> c\u1ee7a h\u1ecd.<\/p>\n

\"telehonysettings6.png\"<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i chung n\u1eb1m trong \u0110i\u1ec7n tho\u1ea1i> \u0110\u1ecbnh c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i> C\u00e0i \u0111\u1eb7t \u0111i\u1ec7n tho\u1ea1i . Theo m\u1eb7c \u0111\u1ecbnh, ch\u1ec9 Qu\u1ea3n tr\u1ecb vi\u00ean Bitrix24 c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i. N\u1ebfu b\u1ea1n mu\u1ed1n nh\u1eefng ng\u01b0\u1eddi d\u00f9ng kh\u00e1c c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o ph\u1ea7n c\u1ea5u h\u00ecnh \u0111i\u1ec7n tho\u1ea1i, b\u1ea1n […]<\/p>\n","protected":false},"author":11,"featured_media":16424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"ht_kb_category":[5227],"class_list":["post-8890","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-telephony"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=8890"}],"version-history":[{"count":0,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb\/8890\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=8890"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=8890"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/ht_kb_category?post=8890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}