{"id":112058,"date":"2025-01-09T07:26:00","date_gmt":"2025-01-09T00:26:00","guid":{"rendered":"https:\/\/tino.org\/?p=9711"},"modified":"2025-06-11T12:21:29","modified_gmt":"2025-06-11T05:21:29","slug":"attrition-la-gi","status":"publish","type":"post","link":"https:\/\/tino.vn\/blog\/attrition-la-gi\/","title":{"rendered":"Attrition l\u00e0 g\u00ec? 7 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng Attrition trong doanh nghi\u1ec7p"},"content":{"rendered":"\n\n\n

T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c ng\u00e0y c\u00e0ng t\u0103ng \u0111ang tr\u1edf th\u00e0nh m\u1ed1i lo ng\u1ea1i h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd? B\u1ea1n c\u00f3 bi\u1ebft nguy\u00ean nh\u00e2n \u0111\u1eb1ng sau hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 g\u00ec kh\u00f4ng? \u0110\u00f3 ch\u00ednh l\u00e0 “Attrition”. V\u1eady Attrition l\u00e0 g\u00ec? Hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn doanh nghi\u1ec7p nh\u01b0 th\u1ebf n\u00e0o? L\u00e0m sao gi\u1ea3i quy\u1ebft t\u00ecnh tr\u1ea1ng Attrition hi\u1ec7u qu\u1ea3? H\u00e3y c\u00f9ng Tino Group kh\u00e1m ph\u00e1 kh\u00e1i ni\u1ec7m n\u00e0y qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 c\u00f3 c\u00e1i nh\u00ecn s\u00e2u s\u1eafc h\u01a1n v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p cho t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n.<\/strong><\/p>\n\n\n\n

<\/a>Attrition l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n

Attrition \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 s\u1ef1 hao m\u00f2n, suy gi\u1ea3m ho\u1eb7c m\u1ea5t m\u00e1t trong m\u1ed9t t\u1ed5 ch\u1ee9c hay h\u1ec7 th\u1ed1ng. Kh\u00e1i ni\u1ec7m n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong nhi\u1ec1u l\u0129nh v\u1ef1c, nh\u01b0 qu\u00e2n s\u1ef1, gi\u00e1o d\u1ee5c v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 kinh<\/a> <\/a>doanh<\/a>. Trong kinh t\u1ebf v\u00e0 qu\u1ea3n l\u00fd doanh nghi\u1ec7p<\/a>, Attrition th\u01b0\u1eddng d\u00f9ng \u0111\u1ec3 ch\u1ec9 hi\u1ec7n t\u01b0\u1ee3ng gi\u1ea3m l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, x\u1ea3y ra khi nh\u00e2n vi\u00ean r\u1eddi kh\u1ecfi t\u1ed5 ch\u1ee9c m\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c thay th\u1ebf ngay l\u1eadp t\u1ee9c. Th\u1ef1c tr\u1ea1ng n\u00e0y c\u00f3 th\u1ec3 xu\u1ea5t ph\u00e1t t\u1eeb nhi\u1ec1u nguy\u00ean nh\u00e2n, nh\u01b0 nh\u00e2n vi\u00ean t\u1ef1 nguy\u1ec7n ngh\u1ec9 vi\u1ec7c, sa th\u1ea3i ho\u1eb7c nh\u1eefng kh\u00f3 kh\u0103n t\u00e0i ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n

\n
\"khai-niem-attrition\"
Kh\u00e1i ni\u1ec7m Attrition<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

Attrition c\u00f2n mang \u00fd ngh\u0129a s\u00e2u xa h\u01a1n khi \u0111\u1ec1 c\u1eadp \u0111\u1ebfn s\u1ef1 gia t\u0103ng \u00e1p l\u1ef1c l\u00ean c\u00e1c nh\u00e2n vi\u00ean c\u00f2n l\u1ea1i trong t\u1ed5 ch\u1ee9c. Khi kh\u00f4ng c\u00f3 ng\u01b0\u1eddi thay th\u1ebf ngay, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c s\u1ebd \u0111\u1ed5 d\u1ed3n l\u00ean \u0111\u1ed9i ng\u0169 hi\u1ec7n t\u1ea1i, g\u00e2y ra m\u1ec7t m\u1ecfi v\u00e0 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c gi\u1ea3m s\u00fat. V\u00ec th\u1ebf, Attrition kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 v\u1ec1 nh\u00e2n s\u1ef1 m\u00e0 c\u00f2n l\u00e0 th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi s\u1ef1 \u1ed5n \u0111\u1ecbnh, ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n

(\u0110\u1ecbnh ngh\u0129a d\u1ef1a theo b\u00e0i vi\u1ebft What Is Attrition in Business? Meaning, Types, and Benefits<\/em><\/a> tr\u00ean trang Investopedia).<\/p>\n\n\n\n

<\/a>5 nh\u00f3m Attrition th\u01b0\u1eddng g\u1eb7p trong doanh nghi\u1ec7p<\/strong><\/h2>\n\n\n\n

Trong doanh nghi\u1ec7p, Attrition c\u00f3 th\u1ec3 x\u1ea3y ra d\u01b0\u1edbi nhi\u1ec1u h\u00ecnh th\u1ee9c kh\u00e1c nhau, ph\u1ea3n \u00e1nh nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i c\u1ea3i thi\u1ec7n m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 s\u1ef1 \u0111a d\u1ea1ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 nh\u00f3m Attrition th\u01b0\u1eddng g\u1eb7p.<\/p>\n\n\n\n

<\/a>1. Attrition t\u1ef1 nguy\u1ec7n (Voluntary Attrition)<\/strong><\/h3>\n\n\n\n

Attrition t\u1ef1 nguy\u1ec7n x\u1ea3y ra khi nh\u00e2n vi\u00ean ch\u1ee7 \u0111\u1ed9ng r\u1eddi kh\u1ecfi c\u00f4ng ty v\u00ec l\u00fd do c\u00e1 nh\u00e2n ho\u1eb7c ngh\u1ec1 nghi\u1ec7p. V\u00ed d\u1ee5, h\u1ecd c\u00f3 th\u1ec3 chuy\u1ec3n sang m\u1ed9t c\u00f4ng vi\u1ec7c m\u1edbi, thay \u0111\u1ed5i n\u01a1i \u1edf, ho\u1eb7c quy\u1ebft \u0111\u1ecbnh ngh\u1ec9 h\u01b0u. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, nh\u00e2n vi\u00ean r\u1eddi \u0111i c\u00f3 th\u1ec3 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9 nh\u01b0 thi\u1ebfu c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn ho\u1eb7c m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c kh\u00f4ng t\u1ed1t. Tuy nhi\u00ean, ngh\u1ec9 h\u01b0u t\u1ef1 nhi\u00ean l\u00e0 \u0111i\u1ec1u kh\u00f4ng \u0111\u00e1ng lo ng\u1ea1i n\u1ebfu t\u1ef7 l\u1ec7 n\u00e0y \u1edf m\u1ee9c b\u00ecnh th\u01b0\u1eddng.<\/p>\n\n\n\n

<\/a>2. Attrition kh\u00f4ng t\u1ef1 nguy\u1ec7n (Involuntary Attrition)<\/strong><\/h3>\n\n\n\n

\u0110\u1ed1i v\u1edbi nh\u00f3m Attrition n\u00e0y, nguy\u00ean nh\u00e2n b\u1eaft ngu\u1ed3n t\u1eeb vi\u1ec7c doanh nghi\u1ec7p bu\u1ed9c ph\u1ea3i cho nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 xu\u1ea5t ph\u00e1t t\u1eeb hi\u1ec7u su\u1ea5t k\u00e9m, h\u00e0nh vi vi ph\u1ea1m ho\u1eb7c do t\u00ecnh h\u00ecnh kinh t\u1ebf kh\u00f3 kh\u0103n bu\u1ed9c doanh nghi\u1ec7p ph\u1ea3i c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1. Attrition kh\u00f4ng t\u1ef1 nguy\u1ec7n c\u00f3 th\u1ec3 l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tinh th\u1ea7n \u0111\u1ed9i ng\u0169 v\u00e0 g\u00e2y ra h\u00ecnh \u1ea3nh ti\u00eau c\u1ef1c cho c\u00f4ng ty n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t.<\/p>\n\n\n\n

<\/a>3. Attrition N\u1ed9i B\u1ed9 (Internal Attrition)<\/strong><\/h3>\n\n\n\n

Attrition n\u1ed9i b\u1ed9 x\u1ea3y ra khi nh\u00e2n vi\u00ean chuy\u1ec3n \u0111\u1ed5i v\u1ecb tr\u00ed ho\u1eb7c b\u1ed9 ph\u1eadn trong n\u1ed9i b\u1ed9 c\u00f4ng ty. Nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 do th\u0103ng ch\u1ee9c, thay \u0111\u1ed5i vai tr\u00f2 ho\u1eb7c t\u00ecm ki\u1ebfm c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi k\u1ef9 n\u0103ng v\u00e0 s\u1edf th\u00edch. Trong m\u1ed9t t\u1ed5 ch\u1ee9c t\u1ed1t, Attrition n\u1ed9i b\u1ed9 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p. Tuy nhi\u00ean, n\u1ebfu m\u1ed9t ph\u00f2ng ban c\u00f3 t\u1ef7 l\u1ec7 n\u00e0y qu\u00e1 cao, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng n\u00ean xem x\u00e9t l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9 nh\u01b0 qu\u1ea3n l\u00fd ho\u1eb7c m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/p>\n\n\n

\n
\"cac-nhom-attrition-thuong-gap-trong-doanh-nghiep\"
C\u00e1c nh\u00f3m Attrition th\u01b0\u1eddng g\u1eb7p trong doanh nghi\u1ec7p<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n