{"id":112084,"date":"2025-01-10T11:21:05","date_gmt":"2025-01-10T04:21:05","guid":{"rendered":"https:\/\/tino.org\/?p=9809"},"modified":"2025-06-11T12:21:12","modified_gmt":"2025-06-11T05:21:12","slug":"employee-engagement-la-gi","status":"publish","type":"post","link":"https:\/\/tino.vn\/blog\/employee-engagement-la-gi\/","title":{"rendered":"Employee Engagement l\u00e0 g\u00ec? 8 b\u00ed quy\u1ebft gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i trong k\u1ef7 nguy\u00ean s\u1ed1"},"content":{"rendered":"\n\n\n

Nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 Google<\/a>, Amazon v\u00e0 Starbucks \u0111\u00e3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng chi\u1ebfn l\u01b0\u1ee3c n\u00e2ng cao s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean hay Employee Engagement, t\u1eeb \u0111\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng b\u01b0\u1edbc ti\u1ebfn v\u01b0\u1ee3t b\u1eadc. V\u1eady Employee Engagement l\u00e0 g\u00ec? V\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi t\u1eeb c\u00e1c “\u00f4ng l\u1edbn” n\u00e0y? H\u00e3y c\u00f9ng Tino Group t\u00ecm hi\u1ec3u chi ti\u1ebft qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y b\u1ea1n nh\u00e9!<\/strong><\/p>\n\n\n\n

<\/a>Employee Engagement l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n

Theo b\u00e0i vi\u1ebft: What Is Employee Engagement? Definition, Measurement, Drivers, and Strategies, with Examples<\/em><\/a> tr\u00ean trang Spiceworks, Employee Engagement (s\u1ef1 g\u1eafn k\u1ebft nh\u00e2n vi\u00ean<\/em>) l\u00e0 m\u1ee9c \u0111\u1ed9 nh\u00e2n vi\u00ean trung th\u00e0nh, t\u1eadn t\u00e2m v\u00e0 c\u00f3 \u0111\u1ed9ng l\u1ef1c v\u1edbi c\u00f4ng vi\u1ec7c m\u00e0 h\u1ecd \u0111ang l\u00e0m. Kh\u00f4ng ch\u1ec9 bi\u1ec3u hi\u1ec7n qua s\u1ef1 ch\u0103m ch\u1ec9, Employee Engagement c\u00f2n l\u00e0 mong mu\u1ed1n, ni\u1ec1m \u0111am m\u00ea m\u00e0 nh\u00e2n vi\u00ean mu\u1ed1n \u0111\u00f3ng g\u00f3p v\u00e0o t\u1ed5 ch\u1ee9c chung.<\/p>\n\n\n

\n
\"khai-niem-employee-engagement\"
Kh\u00e1i ni\u1ec7m Employee Engagement<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

Simon Sinek – t\u00e1c gi\u1ea3 c\u1ee7a quy\u1ec3n Start With Why<\/em> t\u1eebng n\u00f3i: \u201cKhi con ng\u01b0\u1eddi \u0111\u1ea7u t\u01b0 c\u1ea3m x\u00fac v\u00e0o c\u00f4ng vi\u1ec7c, h\u1ecd kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c \u0111\u1ec3 nh\u1eadn l\u01b0\u01a1ng m\u00e0 c\u00f2n mu\u1ed1n mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1<\/em>\u201d.<\/p>\n\n\n\n

Ngo\u00e0i ra, kh\u00e1i ni\u1ec7m Employee Engagement c\u00f2n \u0111\u01b0\u1ee3c Ti\u1ebfn s\u0129 William Kahn \u0111\u01b0a ra v\u00e0o n\u0103m 1990. Theo Ti\u1ebfn s\u0129, s\u1ef1 g\u1eafn k\u1ebft x\u1ea3y ra tr\u00ean 3 ph\u01b0\u01a1ng di\u1ec7n: th\u1ec3 ch\u1ea5t (n\u1ed7 l\u1ef1c l\u00e0m vi\u1ec7c), tr\u00ed tu\u1ec7 (suy ngh\u0129 v\u00e0 s\u00e1ng t\u1ea1o) v\u00e0 c\u1ea3m x\u00fac (s\u1ef1 k\u1ebft n\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c).<\/p>\n\n\n\n

C\u00e1c nh\u00e2n vi\u00ean c\u00f3 s\u1ef1 g\u1eafn k\u1ebft th\u01b0\u1eddng kh\u00f4ng ng\u1ea1i th\u1eed th\u00e1ch, s\u1eb5n s\u00e0ng thay \u0111\u1ed5i v\u00e0 kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi \u0111\u1ec3 ph\u00e1t tri\u1ec3n. Kh\u00f4ng ch\u1ec9 ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, nh\u00e2n vi\u00ean g\u1eafn k\u1ebft c\u00f2n g\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, tr\u1edf th\u00e0nh \u201c\u0111\u1ea1i s\u1ee9\u201d cho doanh nghi\u1ec7p.<\/p>\n\n\n\n

Ng\u01b0\u1ee3c l\u1ea1i, nh\u1eefng nh\u00e2n vi\u00ean kh\u00f4ng g\u1eafn k\u1ebft ch\u1ec9 l\u00e0m vi\u1ec7c qua loa, \u00edt tham gia v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i c\u00f4ng vi\u1ec7c. Th\u1eadm ch\u00ed, m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u00f2n c\u00f3 th\u00e1i \u0111\u1ed9 ti\u00eau c\u1ef1c, g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chung. T\u00f3m l\u1ea1i, Employee Engagement ch\u00ednh l\u00e0 ch\u00eca kho\u00e1 \u0111\u1ec3 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, v\u1eeba \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n

<\/a>3 l\u1ee3i \u00edch h\u00e0ng \u0111\u1ea7u c\u1ee7a Employee Engagement mang l\u1ea1i<\/strong><\/h2>\n\n\n\n

B\u00ean c\u1ea1nh vi\u1ec7c c\u1ea3i thi\u1ec7n m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf, Employee Engagement c\u00f2n mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb thi\u1ebft th\u1ef1c cho t\u1ed5 ch\u1ee9c. Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y g\u1eafn k\u1ebft v\u00e0 t\u1eadn t\u00e2m v\u1edbi c\u00f4ng vi\u1ec7c, h\u1ecd kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n m\u00e0 c\u00f2n g\u00f3p ph\u1ea7n t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 3 l\u1ee3i \u00edch quan tr\u1ecdng nh\u1ea5t m\u00e0 Employee Engagement mang l\u1ea1i.<\/p>\n\n\n\n

<\/a>T\u0103ng t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean<\/strong><\/h3>\n\n\n\n

Nh\u00e2n vi\u00ean h\u1ea1nh ph\u00fac v\u00e0 g\u1eafn b\u00f3 th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi c\u00f4ng ty, gi\u1ea3m t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c. Theo nghi\u00ean c\u1ee9u t\u1eeb Gallup<\/a>, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft cao gi\u1eefa nh\u00e2n vi\u00ean th\u01b0\u1eddng c\u00f3 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c th\u1ea5p h\u01a1n t\u1eeb 18% \u0111\u1ebfn 43% so v\u1edbi nh\u1eefng \u0111\u1ed9i nh\u00f3m kh\u00f4ng c\u00f3 s\u1ef1 g\u1eafn k\u1ebft.<\/p>\n\n\n\n

S\u1ef1 g\u1eafn k\u1ebft gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, nh\u00ecn th\u1ea5y c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p v\u00e0 hi\u1ec3u r\u00f5 nh\u1eefng l\u00fd do khi thay \u0111\u1ed5i trong doanh nghi\u1ec7p. T\u1ea5t c\u1ea3 nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y t\u1ea1o n\u00ean s\u1ef1 tin t\u01b0\u1edfng gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 l\u00e3nh \u0111\u1ea1o, t\u1eeb \u0111\u00f3 gi\u1ea3m chi ph\u00ed tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 m\u1edbi.<\/p>\n\n\n\n

<\/a>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n\n\n\n

C\u00e1c nh\u00e2n vi\u00ean c\u00f3 tinh th\u1ea7n g\u1eafn k\u1ebft th\u01b0\u1eddng s\u1eb5n s\u00e0ng l\u00e0m nhi\u1ec1u h\u01a1n tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh. \u0110\u00e2y l\u00e0 c\u00e1c nh\u00e2n t\u1ed1 c\u00f3 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. H\u1ecd l\u1eafng nghe, th\u1ea5u hi\u1ec3u v\u00e0 t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n

\n
\"loi-ich-hang-dau-employee-engagement-mang-lai\"
L\u1ee3i \u00edch h\u00e0ng \u0111\u1ea7u Employee Engagement mang l\u1ea1i<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

S\u1ef1 g\u00f3p m\u1eb7t c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean g\u1eafn k\u1ebft gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng, l\u00f2ng trung th\u00e0nh t\u1eeb kh\u00e1ch h\u00e0ng<\/a> v\u00e0 th\u1eadm ch\u00ed l\u00e0 t\u0103ng kh\u1ea3 n\u0103ng quay l\u1ea1i s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5. M\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c kh\u00f4ng ch\u1ec9 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean m\u00e0 c\u00f2n gi\u00fap h\u1ecd truy\u1ec1n t\u1ea3i tinh th\u1ea7n \u0111\u00f3 \u0111\u1ebfn kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 n\u00e2ng cao v\u1ecb th\u1ebf c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n\n\n\n

<\/a>T\u0103ng n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i nh\u00f3m<\/strong><\/h3>\n\n\n\n

Theo Gallup<\/a>, nh\u00e2n vi\u00ean g\u1eafn k\u1ebft c\u00f3 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c cao h\u01a1n 17% so v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng g\u1eafn k\u1ebft. H\u1ecd t\u1eadn t\u00e2m v\u1edbi c\u00f4ng vi\u1ec7c, t\u1ef1 h\u00e0o v\u1ec1 nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh v\u00e0 s\u1eb5n s\u00e0ng \u0111\u00f3n nh\u1eadn nh\u1eefng m\u1ee5c ti\u00eau m\u1edbi. \u0110\u1ec3 duy tr\u00ec hi\u1ec7u su\u1ea5t n\u00e0y, doanh nghi\u1ec7p c\u1ea7n cung c\u1ea5p cho nh\u00e2n vi\u00ean c\u00e1c c\u00f4ng c\u1ee5, \u0111\u00e0o t\u1ea1o v\u00e0 t\u00e0i nguy\u00ean c\u1ea7n thi\u1ebft \u0111\u1ec3 h\u1ecd ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Nh\u1edd \u0111\u00f3, t\u1ed5 ch\u1ee9c kh\u00f4ng ch\u1ec9 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao m\u00e0 c\u00f2n t\u1ed1i \u01b0u h\u00f3a ng\u00e2n s\u00e1ch khi t\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c ngu\u1ed3n l\u1ef1c hi\u1ec7n c\u00f3.<\/p>\n\n\n\n

<\/a>8 y\u1ebfu t\u1ed1 t\u1ea1o n\u00ean Employee Engagement<\/strong><\/h2>\n\n\n\n

Employee Engagement v\u1eeba l\u00e0 s\u1ef1 cam k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean v\u1edbi c\u00f4ng vi\u1ec7c, v\u1eeba l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 g\u1eafn k\u1ebft n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n t\u1eadp trung v\u00e0o 8 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i sau.<\/p>\n\n\n\n

<\/a>#1. Quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng v\u00e0 h\u1ed9i nh\u1eadp m\u01b0\u1ee3t m\u00e0<\/strong><\/h3>\n\n\n\n

Employee Engagement b\u1eaft \u0111\u1ea7u t\u1eeb khi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng v\u00e0 tham gia v\u00e0o quy tr\u00ecnh h\u1ed9i nh\u1eadp (onboarding). M\u1ed9t quy tr\u00ecnh h\u1ed9i nh\u1eadp chuy\u00ean nghi\u1ec7p gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c v\u0103n h\u00f3a v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a c\u00f4ng ty. Kh\u00f4ng ch\u1ec9 gi\u00fap h\u1ecd t\u1ef1 tin l\u00e0m quen v\u1edbi vai tr\u00f2 m\u1edbi, \u0111\u00e2y c\u00f2n l\u00e0 c\u00e1ch th\u00fac \u0111\u1ea9y mong mu\u1ed1n g\u1eafn b\u00f3 l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Th\u00f4ng qua quy tr\u00ecnh h\u1ed9i nh\u1eadp, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u1ee7 th\u1eddi gian \u0111\u1ec3 n\u1eafm v\u1eefng c\u00f4ng vi\u1ec7c tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c ch\u00ednh th\u1ee9c. Nh\u1edd \u0111\u00f3, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c n\u1ec1n t\u1ea3ng c\u0169ng nh\u01b0 s\u1ef1 t\u1ef1 tin trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n

<\/a>#2. V\u0103n h\u00f3a l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c<\/strong><\/h3>\n\n\n\n

V\u0103n h\u00f3a l\u00e0m vi\u1ec7c \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn k\u1ebft. M\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c c\u1ea7n s\u1ef1 minh b\u1ea1ch, c\u1edfi m\u1edf v\u00e0 t\u00f4n tr\u1ecdng. Minh b\u1ea1ch \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua vi\u1ec7c t\u1ed5 ch\u1ee9c chia s\u1ebb m\u1ee5c ti\u00eau, gi\u00e1 tr\u1ecb v\u00e0 ti\u1ebfn tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty v\u1edbi nh\u00e2n vi\u00ean. \u0110\u1ed3ng th\u1eddi, nh\u00e2n vi\u00ean c\u1ea7n \u0111\u01b0\u1ee3c t\u1ef1 do b\u00e0y t\u1ecf \u00fd ki\u1ebfn, nh\u1eadn ph\u1ea3n h\u1ed3i v\u00e0 tham gia v\u00e0o c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. Khi c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng c\u0169ng nh\u01b0 gi\u00e1 tr\u1ecb b\u1ea3n th\u00e2n trong t\u1ed5 ch\u1ee9c, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 c\u1ed1ng hi\u1ebfn nhi\u1ec1u h\u01a1n.<\/p>\n\n\n\n

<\/a>#3. C\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 n\u0103ng su\u1ea5t<\/strong><\/h3>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 c\u1ed9ng t\u00e1c \u0111\u00f3ng vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu. C\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 Bitrix24, Slack, Trello ho\u1eb7c Wunderlist gi\u00fap nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 hi\u1ec7u qu\u1ea3, gi\u1ea3m thi\u1ec3u s\u1ef1 gi\u00e1n \u0111o\u1ea1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a n\u0103ng su\u1ea5t. Khi \u0111\u01b0\u1ee3c trang b\u1ecb \u0111\u1ea7y \u0111\u1ee7 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 \u00edt c\u0103ng th\u1eb3ng h\u01a1n, t\u1eeb \u0111\u00f3 t\u0103ng m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n\n\n

\n
\"cac-yeu-to-tao-nen-employee-engagement\"
C\u00e1c y\u1ebfu t\u1ed1 t\u1ea1o n\u00ean Employee Engagement<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

<\/a>#4. C\u01a1 h\u1ed9i h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n<\/strong><\/h3>\n\n\n\n

H\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean, nh\u1ea5t l\u00e0 \u0111\u1ed1i v\u1edbi th\u1ebf h\u1ec7 tr\u1ebb. Nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o chuy\u00ean s\u00e2u ho\u1eb7c h\u00ecnh th\u1ee9c h\u1ecdc tr\u1ef1c tuy\u1ebfn (m-learning) gi\u00fap nh\u00e2n vi\u00ean n\u00e2ng cao k\u1ef9 n\u0103ng, m\u1edf r\u1ed9ng ki\u1ebfn th\u1ee9c v\u00e0 c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh. Khi nh\u1eadn \u0111\u01b0\u1ee3c c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 xu h\u01b0\u1edbng g\u1eafn b\u00f3 h\u01a1n v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 t\u00edch c\u1ef1c \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n chung.<\/p>\n\n\n\n

<\/a>#5. L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 v\u00e0 k\u1ebf ho\u1ea1ch k\u1ebf nhi\u1ec7m<\/strong><\/h3>\n\n\n\n

M\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi kh\u00f4ng ch\u1ec9 \u0111\u01b0a ra \u0111\u01b0a ra ph\u01b0\u01a1ng h\u01b0\u1edbng r\u00f5 r\u00e0ng m\u00e0 c\u00f2n truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n. \u0110\u1ed3ng th\u1eddi, k\u1ebf ho\u1ea1ch k\u1ebf nhi\u1ec7m l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean gi\u00e0u n\u0103ng l\u1ef1c. Th\u00f4ng qua k\u1ebf ho\u1ea1ch n\u00e0y, nh\u00e2n vi\u00ean s\u1ebd nh\u1eadn th\u1ea5y \u0111\u01b0\u1ee3c c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c. Hi\u1ec7n nay, c\u00f3 kh\u00f4ng \u00edt c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean, nh\u01b0 Ascendify. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y c\u00f3 th\u1ec3 gi\u00fap x\u00e1c \u0111\u1ecbnh t\u00e0i n\u0103ng ph\u00f9 h\u1ee3p cho c\u00e1c v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o, x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n h\u00f3a cho t\u1eebng nh\u00e2n vi\u00ean.<\/p>\n\n\n\n

<\/a>#6. Ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe cho nh\u00e2n vi\u00ean<\/strong><\/h3>\n\n\n\n

S\u1ee9c kh\u1ecfe tinh th\u1ea7n v\u00e0 th\u1ec3 ch\u1ea5t \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t s\u1ed1 ch\u00ednh s\u00e1ch nh\u01b0 cung c\u1ea5p thi\u1ebft b\u1ecb \u0111eo tay theo d\u00f5i s\u1ee9c kh\u1ecfe, t\u1ed5 ch\u1ee9c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u1ec3 d\u1ee5c hay t\u1ea1o kh\u00f4ng gian l\u00e0m vi\u1ec7c l\u00e0nh m\u1ea1nh cho th\u1ea5y s\u1ef1 quan t\u00e2m c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ebfn nh\u00e2n vi\u00ean. Khi c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ch\u0103m s\u00f3c n\u00e0y, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 tinh th\u1ea7n l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n, s\u1eb5n s\u00e0ng \u0111\u1ed3ng h\u00e0nh l\u00e2u d\u00e0i v\u1edbi c\u00f4ng ty.<\/p>\n\n\n\n

<\/a>#7. S\u1ef1 linh ho\u1ea1t trong c\u00f4ng vi\u1ec7c<\/strong><\/h3>\n\n\n\n

Th\u1eddi gian, \u0111\u1ecba \u0111i\u1ec3m l\u00e0m vi\u1ec7c linh ho\u1ea1t gi\u00fap nh\u00e2n vi\u00ean gi\u1ea3m b\u1edbt c\u0103ng th\u1eb3ng, c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng h\u01a1n. C\u00e1c c\u00f4ng c\u1ee5 c\u1ed9ng t\u00e1c tr\u1ef1c tuy\u1ebfn nh\u01b0 Bitrix24, Slack, Skype hay Zoom gi\u00fap nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u00e0 \u0111\u1ea3m b\u1ea3o hi\u1ec7u su\u1ea5t d\u00f9 l\u00e0m vi\u1ec7c t\u1eeb xa. C\u1ea3m nh\u1eadn s\u1ef1 tin t\u01b0\u1edfng t\u1eeb t\u1ed5 ch\u1ee9c, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 xu h\u01b0\u1edbng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n\n

<\/a>#8. Ghi nh\u1eadn v\u00e0 t\u01b0\u1edfng th\u01b0\u1edfng<\/strong><\/h3>\n\n\n\n

Tr\u00ean th\u1ef1c t\u1ebf, b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean n\u00e0o c\u0169ng tr\u00e2n tr\u1ecdng nh\u1eefng l\u1eddi khen v\u00e0 s\u1ef1 ghi nh\u1eadn t\u1eeb t\u1ed5 ch\u1ee9c. V\u00ec v\u1eady, khi \u0111\u01b0\u1ee3c ban l\u00e3nh \u0111\u1ea1o ghi nh\u1eadn c\u00f4ng lao qua c\u00e1c n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 ho\u1eb7c m\u1ea1ng x\u00e3 h\u1ed9i, nh\u00e2n vi\u00ean s\u1ebd c\u1ea3m th\u1ea5y gi\u00e1 tr\u1ecb c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c \u0111\u1ec1 cao. Ngo\u00e0i ra, c\u00e1c ch\u00ednh s\u00e1ch th\u01b0\u1edfng c\u00e1 nh\u00e2n c\u00f2n g\u00f3p ph\u1ea7n t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u1edbn, gi\u00fap nh\u00e2n vi\u00ean n\u1ed7 l\u1ef1c h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch cao trong c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n

<\/a>8 \u00fd t\u01b0\u1edfng gi\u00fap t\u0103ng Employee Engagement<\/strong><\/h2>\n\n\n\n

S\u1ef1 g\u1eafn k\u1ebft nh\u00e2n vi\u00ean l\u00e0 y\u1ebfu t\u1ed1 h\u00e0ng \u0111\u1ea7u gi\u00fap n\u00e2ng cao hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p m\u1ea1nh m\u1ebd v\u00e0 b\u1ec1n v\u1eefng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 6 \u00fd t\u01b0\u1edfng gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n

<\/a>1. X\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i v\u00e0 s\u1ee9 m\u1ec7nh<\/strong><\/h3>\n\n\n\n

M\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c g\u1eafn k\u1ebft lu\u00f4n b\u1eaft \u0111\u1ea7u t\u1eeb v\u0103n h\u00f3a doanh nghi\u1ec7p r\u00f5 r\u00e0ng v\u00e0 \u00fd ngh\u0129a. Khi t\u1ed5 ch\u1ee9c truy\u1ec1n \u0111\u1ea1t c\u00e1c gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i, s\u1ee9 m\u1ec7nh nh\u1ea5t qu\u00e1n, nh\u00e2n vi\u00ean s\u1ebd c\u1ea3m th\u1ea5y m\u00ecnh l\u00e0 m\u1ea3nh gh\u00e9p quan tr\u1ecdng trong m\u1ed9t b\u1ee9c tranh l\u1edbn. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n l\u00e0m g\u01b0\u01a1ng th\u00f4ng qua nh\u1eefng h\u00e0nh vi \u0111\u00fang m\u1ef1c, mang l\u1ea1i gi\u00e1 tr\u1ecb cao \u0111\u1eb9p cho t\u1ed5 ch\u1ee9c. \u0110\u1ed3ng th\u1eddi, ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5 cao c\u0169ng n\u00ean truy\u1ec1n c\u1ea3m h\u1ee9ng \u0111\u1ec3 nh\u00e2n vi\u00ean \u0111\u1ed3ng l\u00f2ng theo \u0111u\u1ed5i m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n

<\/a>2. T\u0103ng vai tr\u00f2 c\u1ee7a \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd<\/strong><\/h3>\n\n\n\n

Ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 c\u1ea7u n\u1ed1i quan tr\u1ecdng gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 t\u1ed5 ch\u1ee9c. \u0110\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp, qu\u1ea3n l\u00fd \u0111\u1ed9i nh\u00f3m v\u00e0 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c cho \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd s\u1ebd gi\u00fap t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1edfi m\u1edf, h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c. Khi qu\u1ea3n l\u00fd th\u1ec3 hi\u1ec7n s\u1ef1 nhi\u1ec7t huy\u1ebft, quan t\u00e2m ch\u00e2n th\u00e0nh, nh\u00e2n vi\u00ean s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u1ed9ng vi\u00ean v\u00e0 cam k\u1ebft h\u01a1n.<\/p>\n\n\n\n

<\/a>3. Nh\u1eadn ph\u1ea3n h\u1ed3i v\u00e0 c\u00f4ng nh\u1eadn \u0111\u00f3ng g\u00f3p<\/strong><\/h3>\n\n\n\n

M\u1ecdi nh\u00e2n vi\u00ean \u0111\u1ec1u mong mu\u1ed1n c\u00f4ng s\u1ee9c c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c ghi nh\u1eadn. V\u1eady n\u00ean, ban l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i h\u1ecdp \u0111\u1ecbnh k\u1ef3, x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng ph\u1ea3n h\u1ed3i tr\u1ef1c tuy\u1ebfn ho\u1eb7c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh c\u00f4ng nh\u1eadn th\u00e0nh t\u00edch \u0111\u1ec3 k\u1ecbp th\u1eddi t\u00f4n vinh nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a c\u00e1 nh\u00e2n, t\u1eadp th\u1ec3. Vi\u1ec7c c\u00f4ng khai ghi nh\u1eadn th\u00e0nh t\u00edch c\u00f2n t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u1eefng nh\u00e2n vi\u00ean kh\u00e1c c\u00f9ng ph\u1ea5n \u0111\u1ea5u.<\/p>\n\n\n\n

<\/a>4. Thi\u1ebft k\u1ebf quy tr\u00ecnh onboarding b\u00e0i b\u1ea3n cho nh\u00e2n vi\u00ean m\u1edbi<\/strong><\/h3>\n\n\n\n

Qu\u00e1 tr\u00ecnh gia nh\u1eadp c\u00f4ng ty c\u00f3 t\u00e1c \u0111\u1ed9ng l\u1edbn \u0111\u1ebfn c\u1ea3m nh\u1eadn ban \u0111\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi. M\u1ed9t quy tr\u00ecnh onboarding hi\u1ec7u qu\u1ea3 kh\u00f4ng ch\u1ec9 gi\u1edbi thi\u1ec7u r\u00f5 r\u00e0ng v\u1ec1 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m m\u00e0 c\u00f2n gi\u00fap h\u1ecd hi\u1ec3u \u0111\u01b0\u1ee3c v\u0103n h\u00f3a, gi\u00e1 tr\u1ecb c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 c\u00e1ch t\u1ea1o d\u1ef1ng s\u1ef1 t\u1ef1 tin v\u00e0 gi\u00fap nh\u00e2n vi\u00ean h\u00f2a nh\u1eadp nhanh h\u01a1n, t\u1eeb \u0111\u00f3 t\u0103ng kh\u1ea3 n\u0103ng g\u1eafn b\u00f3 l\u00e2u d\u00e0i.<\/p>\n\n\n

\n
\"cac-y-tuong-giup-tang-employee-engagement\"
C\u00e1c \u00fd t\u01b0\u1edfng gi\u00fap t\u0103ng Employee Engagement<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

<\/a>5. T\u1ea1o \u0111i\u1ec1u ki\u1ec7n ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 ngh\u1ec1 nghi\u1ec7p<\/strong><\/h3>\n\n\n\n

Trong k\u1ef7 nguy\u00ean s\u1ed1, h\u1ecdc t\u1eadp kh\u00f4ng ng\u1eebng l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft \u0111\u1ec3 nh\u00e2n vi\u00ean th\u00edch nghi v\u1edbi s\u1ef1 thay \u0111\u1ed5i. Ch\u00ednh v\u00ec th\u1ebf, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a h\u1ecdc n\u00e2ng cao k\u1ef9 n\u0103ng, ch\u01b0\u01a1ng tr\u00ecnh c\u1ed1 v\u1ea5n ho\u1eb7c h\u1ed7 tr\u1ee3 chi ph\u00ed h\u1ecdc t\u1eadp. Qua qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp v\u00e0 r\u00e8n luy\u1ec7n, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, n\u00e2ng cao k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n, kinh nghi\u1ec7m.<\/p>\n\n\n\n

<\/a>6. X\u00e2y d\u1ef1ng c\u00e1c ho\u1ea1t \u0111\u1ed9ng k\u1ebft n\u1ed1i v\u00e0 g\u1eafn b\u00f3 \u0111\u1ed9i nh\u00f3m<\/strong><\/h3>\n\n\n\n

Nh\u1eefng ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i c\u00f4ng vi\u1ec7c nh\u01b0 ti\u1ec7c li\u00ean hoan, ng\u00e0y h\u1ed9i th\u1ec3 thao, tr\u00f2 ch\u01a1i \u0111\u1ed3ng \u0111\u1ed9i ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng thi\u1ec7n nguy\u1ec7n kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean th\u01b0 gi\u00e3n m\u00e0 c\u00f2n t\u1ea1o c\u01a1 h\u1ed9i g\u1eafn k\u1ebft gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean. S\u1ef1 k\u1ebft n\u1ed1i c\u00e1 nh\u00e2n s\u1ebd x\u00e2y d\u1ef1ng n\u00ean m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111o\u00e0n k\u1ebft v\u00e0 th\u00e2n thi\u1ec7n h\u01a1n.<\/p>\n\n\n\n

<\/a>7. T\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng k\u1ebft n\u1ed1i t\u1eadp th\u1ec3<\/strong><\/h3>\n\n\n\n

C\u00e1c bu\u1ed5i g\u1eb7p g\u1ee1 ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c nh\u01b0 ti\u1ec7c t\u1ed1i, tr\u00f2 ch\u01a1i nh\u00f3m ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng thi\u1ec7n nguy\u1ec7n s\u1ebd gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u nhau h\u01a1n, x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 c\u00e1 nh\u00e2n, t\u1eeb \u0111\u00f3 t\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c g\u1eafn b\u00f3 v\u00e0 th\u00e2n thi\u1ec7n.<\/p>\n\n\n\n

<\/a>8. \u0110o l\u01b0\u1eddng v\u00e0 c\u1ea3i thi\u1ec7n li\u00ean t\u1ee5c<\/strong><\/h3>\n\n\n\n

\u0110\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t c\u1ee7a c\u1ea3 doanh nghi\u1ec7p, ban l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ed5 c\u00e1c bu\u1ed5i kh\u1ea3o s\u00e1t g\u1eafn k\u1ebft nh\u00e2n vi\u00ean \u0111\u1ecbnh k\u1ef3. D\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i thu th\u1eadp \u0111\u01b0\u1ee3c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ch\u00ednh s\u00e1ch, chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean, qua \u0111\u00f3 gi\u1eef ch\u00e2n v\u00e0 t\u0103ng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

Gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 th\u00e1ch th\u1ee9c n\u1ebfu b\u1ea1n th\u1ef1c s\u1ef1 quan t\u00e2m v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a h\u1ecd. Khi t\u1eadp trung \u0111\u1ea7u t\u01b0 v\u00e0o Employee Engagement, b\u1ea1n s\u1ebd bi\u1ebfn t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh th\u00e0nh n\u01a1i m\u00e0 nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 mu\u1ed1n l\u00e0m vi\u1ec7c, m\u00e0 c\u00f2n t\u1ef1 h\u00e0o \u0111\u1ec3 g\u1eafn b\u00f3 l\u00e2u d\u00e0i. \u0110\u1eebng qu\u00ean theo d\u00f5i Tino Group \u0111\u1ec3 \u0111\u00f3n \u0111\u1ecdc nh\u1eefng b\u00e0i vi\u1ebft hay v\u00e0 h\u1eefu \u00edch kh\u00e1c b\u1ea1n nh\u00e9!<\/p>\n\n\n\n

T\u00c0I LI\u1ec6U THAM KH\u1ea2O:<\/strong><\/p>\n\n\n\n

    \n
  1. Puja Lalwani. (2021, March 11). What Is Employee Engagement? Definition, Measurement, Drivers, and Strategies, with Examples. <\/em>Spiceworks.com. https:\/\/www.spiceworks.com\/hr\/engagement-retention\/articles\/what-is-employee-engagement\/<\/li>\n\n\n\n
  2. Court Bishop. (2024, October 17). Employee engagement: Definition, examples, and strategies. <\/em>Zendesk.com. https:\/\/www.zendesk.com\/blog\/employee-engagement\/#2<\/li>\n\n\n\n
  3. Builtin. WHAT IS EMPLOYEE ENGAGEMENT?. <\/em>Builtin.com. https:\/\/builtin.com\/employee-engagement<\/li>\n\n\n\n
  4. David Kindness. (2024, June 20). What Is Employee Engagement? Definition, Strategies, and Example. <\/em>Investopedia.com. https:\/\/www.investopedia.com\/terms\/e\/employee-engagement.asp<\/li>\n\n\n\n
  5. Quantum Workplace. What is Employee Engagement? What, Why, and How to Improve. <\/em>Quantumworkplace.com. https:\/\/www.quantumworkplace.com\/future-of-work\/what-is-employee-engagement-definition<\/li>\n<\/ol>\n\n\n\n

    <\/a>Nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/strong><\/h2>\n\n\n
    \n
    \n
    \n

    Ng\u00e0nh n\u00e0o c\u1ea7n ch\u00fa tr\u1ecdng Employee Engagement nh\u1ea5t?<\/strong><\/h3>\n
    \n\n

    T\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh \u0111\u1ec1u c\u1ea7n, nh\u01b0ng \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c ng\u00e0nh d\u1ecbch v\u1ee5, c\u00f4ng ngh\u1ec7, gi\u00e1o d\u1ee5c v\u00e0 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe v\u00ec ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1.<\/p>\n\n<\/div>\n<\/div>\n

    \n

    C\u00f3 n\u00ean s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 n\u00e2ng cao Employee Engagement kh\u00f4ng?<\/strong><\/h3>\n
    \n\n

    T\u1ea5t nhi\u00ean l\u00e0 c\u00f3! C\u00f4ng ngh\u1ec7 gi\u00fap d\u1ec5 d\u00e0ng theo d\u00f5i, \u0111o l\u01b0\u1eddng v\u00e0 cung c\u1ea5p c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 giao ti\u1ebfp, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng.<\/p>\n\n<\/div>\n<\/div>\n

    \n

    Employee Engagement c\u00f3 li\u00ean quan \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/strong><\/h3>\n
    \n\n

    C\u00e2u tr\u1ea3 l\u1eddi l\u00e0: \u201cC\u00f3!\u201d. C\u00e1c nh\u00e2n vi\u00ean g\u1eafn k\u1ebft th\u01b0\u1eddng mang l\u1ea1i d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n, t\u1ea1o tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng, g\u00f3p ph\u1ea7n t\u0103ng s\u1ef1 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n<\/div>\n<\/div>\n

    \n

    L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi?<\/strong><\/h3>\n
    \n\n

    D\u00f9ng kh\u1ea3o s\u00e1t sau onboarding, theo d\u00f5i hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c v\u00e0 l\u1eafng nghe ph\u1ea3n h\u1ed3i t\u1eeb nh\u00e2n vi\u00ean m\u1edbi \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 m\u1ee9c \u0111\u1ed9 h\u00f2a nh\u1eadp.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

    <\/h3>\n","protected":false},"excerpt":{"rendered":"

    Nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 Google, Amazon v\u00e0 Starbucks \u0111\u00e3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng chi\u1ebfn l\u01b0\u1ee3c n\u00e2ng cao s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean hay Employee Engagement, t\u1eeb \u0111\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng b\u01b0\u1edbc ti\u1ebfn v\u01b0\u1ee3t b\u1eadc. V\u1eady Employee Engagement l\u00e0 g\u00ec? V\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi […]<\/p>\n","protected":false},"author":24,"featured_media":16424,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7365],"tags":[7355],"class_list":["post-112084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-doanh-nghiep","tag-tu-van-hanh-doanh-nghiep"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/112084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=112084"}],"version-history":[{"count":1,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/112084\/revisions"}],"predecessor-version":[{"id":114122,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/112084\/revisions\/114122"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/16424"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=112084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/categories?post=112084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=112084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}