{"id":2582,"date":"2021-08-06T13:18:40","date_gmt":"2021-08-06T06:18:40","guid":{"rendered":"https:\/\/tino.org\/?p=2582"},"modified":"2025-06-10T10:56:30","modified_gmt":"2025-06-10T03:56:30","slug":"design-thinking-la-gi","status":"publish","type":"post","link":"https:\/\/tino.vn\/blog\/design-thinking-la-gi\/","title":{"rendered":"Design Thinking l\u00e0 g\u00ec? 5 b\u01b0\u1edbc gi\u00fap Design Thinking d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn ng\u01b0\u1eddi d\u00f9ng"},"content":{"rendered":"\n

Nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi \u0111\u00e3 v\u00e0 \u0111ang \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p Design Thinking v\u00e0o m\u1ecdi quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng. V\u1eady Design Thinking l\u00e0 g\u00ec? T\u1ea1i sao ph\u01b0\u01a1ng ph\u00e1p n\u00e0y l\u1ea1i ph\u1ed5 bi\u1ebfn \u0111\u1ebfn v\u1eady? <\/strong>\n<\/p>\n\n\n\n

<\/a>Design Thinking l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n

<\/a>\u0110\u1ecbnh ngh\u0129a v\u1ec1 Design Thinking<\/strong><\/h3>\n\n\n\n

\n Design Thinking (t\u1ea1m d\u1ecbch: t\u01b0 duy thi\u1ebft k\u1ebf<\/em>) l\u00e0 quy tr\u00ecnh t\u01b0 duy mang t\u00ednh l\u1eb7p l\u1ea1i c\u1ee7a c\u00e1c doanh nghi\u1ec7p nh\u1eb1m hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 ng\u01b0\u1eddi d\u00f9ng. \u0110\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a s\u1ef1 s\u00e1ng t\u1ea1o \u0111\u1ec3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1. C\u1ed1t l\u00f5i c\u1ee7a Design Thinking l\u1ea5y con ng\u01b0\u1eddi l\u00e0m \u201cc\u00e1i r\u1ed1n v\u0169 tr\u1ee5\u201d. Nh\u1edd v\u1eady, qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c t\u1ea1o ra t\u1ed1t h\u01a1n.\n<\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

\n Design Thinking gi\u00fap doanh nghi\u1ec7p quan s\u00e1t v\u00e0 d\u1ec5 t\u1ea1o ra s\u1ef1 \u0111\u1ed9ng c\u1ea3m v\u1edbi ng\u01b0\u1eddi d\u00f9ng. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y th\u00edch h\u1ee3p v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5.\n<\/p>\n\n\n\n

\n B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng khung v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m. T\u1eeb \u0111\u00f3, b\u1ea1n h\u00ecnh th\u00e0nh c\u00e1c \u00fd t\u01b0\u1edfng m\u1edbi trong qu\u00e1 tr\u00ecnh \u0111\u1ed9ng n\u00e3o. Cu\u1ed1i c\u00f9ng l\u00e0 b\u1ea1n ch\u1ec9 c\u1ea7n ph\u00e1c th\u1ea3o, t\u1ea1o m\u1eabu, th\u00ed nghi\u1ec7m v\u00e0 th\u1ef1c h\u00e0nh c\u00e1c \u00fd t\u01b0\u1edfng \u1ea5y.\n<\/p>\n\n\n\n

\n Design Thinking \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng ph\u1ed5 bi\u1ebfn trong c\u00e1c th\u01b0\u01a1ng hi\u1ec7u h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi nh\u01b0: Google, GE, Apple, Samsung,… Ngo\u00e0i ra, ch\u00fang c\u00f2n \u0111\u01b0\u1ee3c gi\u1ea3ng d\u1ea1y t\u1ea1i c\u00e1c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc danh ti\u1ebfng nh\u01b0: Harvard, MIT, Stanford,… Tr\u00ean th\u1ef1c t\u1ebf, Design Thinking \u0111\u00e3 tr\u1edf th\u00e0nh gi\u1ea3i ph\u00e1p h\u00e0ng \u0111\u1ea7u gi\u00fap con ng\u01b0\u1eddi gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 t\u1eeb suy ngh\u0129.\n<\/p>\n\n\n\n

<\/a>V\u00ec sao Design Thinking l\u1ea1i quan tr\u1ecdng?<\/strong><\/h3>\n\n\n\n

\n Design Thinking gi\u00fap doanh nghi\u1ec7p t\u1ea1o d\u1ef1ng c\u00e1c gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i v\u00e0 thi\u1ebft th\u1ef1c cho ng\u01b0\u1eddi d\u00f9ng. \u0110\u00e2y l\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u1ef1c k\u1ef3 h\u1eefu \u00edch trong vi\u1ec7c x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1. Ch\u00fang c\u00f3 th\u1ec3 thay th\u1ebf nh\u1eefng b\u1ea3n k\u1ebf ho\u1ea1ch d\u00e0i ngo\u1eb1ng, quy tr\u00ecnh l\u00ea th\u00ea kh\u00f4ng r\u00f5 r\u00e0ng.\n<\/p>\n\n\n\n

<\/a>M\u1edf ra c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ea7y s\u00e1ng t\u1ea1o<\/strong><\/h4>\n\n\n\n

\n Tr\u00ed t\u01b0\u1edfng t\u01b0\u1ee3ng c\u1ee7a con ng\u01b0\u1eddi l\u00e0 m\u1ed9t \u201cd\u00f2ng su\u1ed1i\u201d v\u00f4 t\u1eadn. B\u1ea1n c\u00f3 th\u1ec3 ngh\u0129 ra nh\u1eefng \u0111i\u1ec1u kh\u00f4ng tin l\u00e0 c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c. Design Thinking cho ph\u00e9p s\u1ef1 s\u00e1ng t\u1ea1o c\u1ee7a b\u1ea1n v\u01b0\u01a1n xa.\n<\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

\n Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y gi\u00fap b\u1ea1n ch\u1ea1m \u0111\u1ebfn nh\u1eefng \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi t\u01b0\u1edfng ch\u1eebng kh\u00f3 th\u1ef1c hi\u1ec7n. B\u1eb1ng c\u00e1ch l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft, b\u1ea1n s\u1ebd nhanh ch\u00f3ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c h\u01b0\u1edbng \u0111i \u0111\u00fang \u0111\u1eafn nh\u1ea5t.\n<\/p>\n\n\n\n

<\/a>\u0110\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee5 th\u1ec3<\/strong><\/h4>\n\n\n\n

\n Design Thinking xu\u1ea5t ph\u00e1t t\u1eeb s\u1ef1 ti\u1ebfp c\u1eadn, quan s\u00e1t, l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m. Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p s\u1ebd ph\u00e1t hi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng kh\u00f3 kh\u0103n t\u1eeb kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 c\u00e1c ph\u00e1t hi\u1ec7n m\u00e0 c\u00f3 l\u1ebd b\u1ea1n ch\u01b0a bao gi\u1edd ngh\u0129 \u0111\u1ebfn. Th\u1eadm ch\u00ed, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u0169ng ch\u01b0a h\u1eb3n nh\u1eadn ra nh\u1eefng kh\u00f3 kh\u0103n n\u00e0y. Design Thinking m\u1edf ra gi\u1ea3i ph\u00e1p cho c\u00e1c v\u1ea5n \u0111\u1ec1 khi ch\u00fang c\u00f2n ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh.\n<\/p>\n\n\n\n

<\/a>Gia quy\u1ebft v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, kh\u00f4ng r\u00f5 r\u00e0ng<\/strong><\/h4>\n\n\n\n

\n Ph\u1ea7n l\u1edbn kh\u00e1ch h\u00e0ng h\u1ecd s\u1ebd kh\u00f4ng bi\u1ebft m\u00ecnh g\u1eb7p ph\u1ea3i v\u1ea5n \u0111\u1ec1 g\u00ec ho\u1eb7c kh\u00f3 n\u00f3i th\u00e0nh l\u1eddi. Tuy nhi\u00ean, ph\u01b0\u01a1ng ph\u00e1p Design Thinking gi\u00fap b\u1ea1n h\u00ecnh th\u00e0nh th\u00f3i quen quan s\u00e1t c\u1ea9n th\u1eadn. Th\u00f4ng qua h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng g\u1eb7p ph\u1ea3i. Vi\u1ec7c n\u00e0y gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f2n m\u01a1 h\u1ed3 v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p t\u1ed1t h\u01a1n.\n<\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

<\/a>Th\u00fac \u0111\u1ea9y quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3<\/strong><\/h4>\n\n\n\n

\n Tr\u01b0\u1edbc kia, ng\u01b0\u1eddi ta gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch nghi\u00ean c\u1ee9u m\u1ed9t v\u1ea5n \u0111\u1ec1 trong th\u1eddi gian d\u00e0i. Vi\u1ec7c n\u00e0y v\u1eeba kh\u00f4ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 v\u1eeba t\u1ed1n th\u1eddi gian cho doanh nghi\u1ec7p. Trong khi \u0111\u00f3, Design Thinking s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o ra c\u00e1c nguy\u00ean m\u1eabu v\u00e0 th\u1eed nghi\u1ec7m gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p c\u1ee7a m\u00ecnh hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o.\n<\/p>\n\n\n\n

<\/a>5 giai \u0111o\u1ea1n c\u1ee7a Design Thinking<\/strong><\/h3>\n\n\n\n

<\/a>Giai \u0111o\u1ea1n 1: \u0110\u1ed3ng c\u1ea3m<\/strong><\/h4>\n\n\n\n

\u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n \u0111\u1ec3 b\u1ea1n nh\u00ecn nh\u1eadn v\u00e0 th\u1ea5u hi\u1ec3u v\u1ea5n \u0111\u1ec1 m\u00ecnh \u0111ang gi\u1ea3i quy\u1ebft. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o \u00fd ki\u1ebfn c\u1ee7a c\u00e1c chuy\u00ean gia, t\u00ecm ki\u1ebfm t\u00e0i li\u1ec7u tr\u00ean Internet<\/a>, \u0111\u1ecdc s\u00e1ch,…, \u0111\u1ec3 hi\u1ec3u v\u1ec1 l\u0129nh v\u1ef1c m\u00ecnh quan t\u00e2m. <\/p>\n\n\n\n

\n \u0110\u1ed3ng c\u1ea3m r\u1ea5t quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh thi\u1ebft k\u1ebf t\u01b0 duy. Th\u00f4ng qua quan s\u00e1t, t\u01b0\u01a1ng t\u00e1c v\u00e0 th\u1ea5u hi\u1ec3u v\u1edbi ng\u01b0\u1eddi d\u00f9ng, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3m nh\u1eadn s\u00e2u h\u01a1n v\u1ec1 v\u1ea5n \u0111\u1ec1 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.\n<\/p>\n\n\n\n

<\/a>Giai \u0111o\u1ea1n 2: X\u00e1c \u0111\u1ecbnh<\/strong><\/h4>\n\n\n\n

\n B\u01b0\u1edbc ti\u1ebfp theo l\u00e0 t\u1eadp h\u1ee3p l\u1ea1i c\u00e1c th\u00f4ng tin \u0111\u00e3 thu th\u1eadp \u0111\u01b0\u1ee3c trong giai \u0111o\u1ea1n \u0111\u1ea7u. Vi\u1ec7c b\u1ea1n c\u1ea7n l\u00e0m l\u00e0 ph\u00e2n t\u00edch v\u00e0 t\u1ed5ng h\u1ee3p nh\u1eefng quan s\u00e1t c\u1ee7a m\u00ecnh. T\u1eeb \u0111\u00f3, b\u1ea1n s\u1ebd x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 c\u1ed1t l\u00f5i m\u00e0 doanh nghi\u1ec7p g\u1eb7p ph\u1ea3i. V\u00e0 b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c qu\u00ean r\u1eb1ng ph\u1ea3i l\u1ea5y \u201ccon ng\u01b0\u1eddi l\u00e0m trung t\u00e2m\u201d.\n<\/p>\n\n\n\n

Thay v\u00ec x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 d\u1ef1a tr\u00ean m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p<\/a> l\u00e0: \u201cT\u0103ng th\u1ecb ph\u1ea7n s\u1ea3n ph\u1ea9m l\u00e0m \u0111\u1eb9p c\u1ee7a ph\u00e1i n\u1eef l\u00ean 5%\u201d, b\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo h\u01b0\u1edbng: \u201cPh\u00e1i \u0111\u1eb9p c\u1ea7n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 ch\u0103m s\u00f3c c\u01a1 th\u1ec3 t\u1ed1t h\u01a1n\u201d. <\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

<\/a>Giai \u0111o\u1ea1n 3: \u00dd t\u01b0\u1edfng<\/strong><\/h4>\n\n\n\n

\n Sau khi th\u1ef1c h\u00e0nh hai giai \u0111o\u1ea1n tr\u00ean, ch\u1eafc h\u1eb3n b\u1ea1n \u0111\u00e3 c\u00f3 m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc. \u0110i\u1ec1u b\u1ea1n c\u1ea7n l\u00e0m b\u00e2y gi\u1edd l\u00e0 \u201cph\u00e1c h\u1ecda\u201d \u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh b\u1eb1ng t\u01b0 duy s\u00e1ng t\u1ea1o. Qu\u00e1 tr\u00ecnh brainstorm gi\u00fap b\u1ea1n k\u00edch th\u00edch t\u01b0 duy t\u1ef1 do v\u00e0 r\u1ed9ng m\u1edf. Nh\u1edd \u0111\u00f3, ch\u00fang s\u1ebd h\u00ecnh th\u00e0nh v\u00f4 s\u1ed1 \u00fd t\u01b0\u1edfng m\u1edbi l\u1ea1.\n<\/p>\n\n\n\n

\n B\u1ea1n \u0111\u1eebng ng\u1ea7n ng\u1ea1i chia s\u1ebb \u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh v\u1edbi \u0111\u1ed3ng nghi\u1ec7p. Trong giai \u0111o\u1ea1n n\u00e0y, \u00fd t\u01b0\u1edfng c\u00e0ng nhi\u1ec1u s\u1ebd c\u00e0ng t\u1ed1t cho vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n.\n<\/p>\n\n\n\n

<\/a>Giai \u0111o\u1ea1n 4: T\u1ea1o m\u1eabu<\/strong><\/h4>\n\n\n\n

\n Trong giai \u0111o\u1ea1n n\u00e0y, team c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 thu nh\u1ecf, r\u1ebb ti\u1ec1n (nguy\u00ean m\u1eabu). Nh\u1eefng nguy\u00ean m\u1eabu n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1eed nghi\u1ec7m trong nh\u00f3m Design Thinking ho\u1eb7c c\u00e1c ph\u00f2ng ban kh\u00e1c. T\u1ea1o m\u1eabu gi\u00fap gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.\n<\/p>\n\n\n\n

<\/a>Giai \u0111o\u1ea1n 5: Ki\u1ec3m tra<\/strong><\/h4>\n\n\n\n

\n \u1ede b\u01b0\u1edbc cu\u1ed1i c\u00f9ng, c\u00e1c Designer s\u1ebd ki\u1ec3m tra nghi\u00eam ng\u1eb7t c\u00e1c s\u1ea3n ph\u1ea9m ho\u00e0n ch\u1ec9nh. Vi\u1ec7c n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong giai \u0111o\u1ea1n 4. Design Thinking l\u00e0 m\u1ed9t quy tr\u00ecnh mang t\u00ednh l\u1eb7p l\u1ea1i. V\u00ec v\u1eady, trong giai \u0111o\u1ea1n cu\u1ed1i c\u00f9ng, b\u1ea1n c\u00f3 th\u1ec3 ph\u1ea3i quay l\u1ea1i m\u1ed9t ho\u1eb7c m\u1ed9t s\u1ed1 giai \u0111o\u1ea1n tr\u01b0\u1edbc.\n<\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

<\/a>\u1ee8ng d\u1ee5ng c\u1ee7a Design Thinking trong s\u1ea3n xu\u1ea5t<\/strong><\/h2>\n\n\n\n

<\/a>T\u0103ng t\u00ednh t\u01b0\u01a1ng t\u00e1c<\/strong><\/h3>\n\n\n\n

\n Design Thinking l\u00e0 quy tr\u00ecnh \u0111\u00f2i h\u1ecfi t\u00ednh h\u1ee3p t\u00e1c cao. B\u1ea5t k\u1ef3 ai trong b\u1ed9 ph\u1eadn n\u00e0o \u0111\u1ec1u c\u00f3 th\u1ec3 tham gia thi\u1ebft k\u1ebf \u00fd t\u01b0\u1edfng. Do \u0111\u00f3, khi \u00e1p d\u1ee5ng t\u01b0 duy thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, t\u00ednh t\u01b0\u01a1ng t\u00e1c c\u1ee7a t\u1ed5 ch\u1ee9c s\u1ea3n xu\u1ea5t s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n t\u1ed1t h\u01a1n. \u0110\u00e2y ch\u00ednh l\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u00fap b\u1ea1n c\u1ea3i thi\u1ec7n tinh th\u1ea7n l\u00e0m vi\u1ec7c nh\u00f3m c\u1ee7a m\u1ecdi nh\u00e2n vi\u00ean.\n<\/p>\n\n\n\n

<\/a>Th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi d\u00f9ng<\/strong><\/h3>\n\n\n\n

\n \u1ede giai \u0111o\u1ea1n cu\u1ed1i c\u00f9ng, b\u1ea1n c\u00f3 th\u1ec3 quan s\u00e1t qu\u00e1 tr\u00ecnh ng\u01b0\u1eddi d\u00f9ng tr\u1ea3i nghi\u1ec7m nguy\u00ean m\u1eabu. Trong th\u1eddi gian n\u00e0y, b\u1ea1n n\u00ean tr\u00f2 chuy\u1ec7n v\u1edbi h\u1ecd, t\u00ecm hi\u1ec3u xem c\u00e1c v\u1ea5n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i l\u00e0 g\u00ec. Th\u00f4ng qua quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i, t\u1ed5 ch\u1ee9c nhanh ch\u00f3ng x\u00e1c nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u00ecnh c\u1ea7n l\u00e0m l\u00e0 g\u00ec. T\u1eeb \u0111\u00f3, s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 ch\u00ednh th\u1ee9c s\u1ebd chinh ph\u1ee5c ng\u01b0\u1eddi d\u00f9ng th\u1ef1c t\u1ebf d\u1ec5 d\u00e0ng h\u01a1n.\n<\/p>\n\n\n\n

<\/a>Linh ho\u1ea1t h\u01a1n trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t<\/strong><\/h3>\n\n\n\n

\n Design Thinking th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean ph\u1ea3i n\u00e2ng cao s\u1ef1 s\u00e1ng t\u1ea1o v\u00e0 k\u00edch th\u00edch n\u00e3o b\u1ed9 ho\u1ea1t \u0111\u1ed9ng. M\u1ed7i nh\u00e2n vi\u00ean s\u1ebd \u0111\u1ec1 xu\u1ea5t \u00edt nh\u1ea5t 1 – 2 \u00fd t\u01b0\u1edfng m\u1edbi l\u1ea1, \u0111\u1ed9c \u0111\u00e1o. Nh\u1edb \u0111\u00f3, doanh nghi\u1ec7p b\u1ea1n s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t \u201ckho t\u00e0ng\u201d gi\u1ea3i ph\u00e1p h\u1eefu hi\u1ec7u.\n<\/p>\n\n\n\n

\n V\u00ec v\u1eady, khi \u0111\u1ee9ng tr\u01b0\u1edbc c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, b\u1ea1n s\u1ebd linh ho\u1ea1t h\u01a1n trong vi\u1ec7c \u0111\u01b0a ra bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft ph\u00f9 h\u1ee3p. \u0110i\u1ec1u n\u00e0y th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c di\u1ec5n ra nhanh v\u00e0 thu\u1eadn l\u1ee3i h\u01a1n.\n<\/p>\n\n\n\n

\"design-thinking-la-gi\"<\/figure><\/div>\n\n\n\n

Design Thinking m\u1edf ra nh\u1eefng \u00fd t\u01b0\u1edfng m\u1edbi l\u1ea1 v\u00e0 t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1. Ch\u00fang t\u00f4i tin r\u1eb1ng qua b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng gi\u1ea3i ph\u00f3ng t\u01b0 duy, n\u00e2ng t\u1ea7m s\u00e1ng t\u1ea1o v\u1edbi ph\u01b0\u01a1ng ph\u00e1p Design Thinking \u0111\u1ea7y h\u1eefu \u00edch. <\/p>\n\n\n\n

<\/a>Nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Design Thinking<\/strong><\/h2>\n\n\n
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M\u1ee5c \u0111\u00edch c\u1ee7a Design Thinking l\u00e0 g\u00ec?<\/strong><\/h3>\n
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Th\u00fac \u0111\u1ea9y t\u01b0 duy s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi
T\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng l\u00e0nh m\u1ea1nh \u0111\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1
N\u00e2ng t\u1ea7m quan tr\u1ecdng v\u00e0 l\u1ee3i \u00edch c\u1ee7a con ng\u01b0\u1eddi l\u00ean h\u00e0ng \u0111\u1ea7u<\/p>\n\n<\/div>\n<\/div>\n

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Nguy\u00ean t\u1eafc c\u1ee7a Design Thinking l\u00e0 g\u00ec?<\/strong><\/h3>\n
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\u0110\u1eb7t con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m c\u1ed1t l\u00f5i v\u00e0 t\u1ea1o ra s\u1ef1 \u0111\u1ed3ng c\u1ea3m
Khuy\u1ebfn kh\u00edch tinh th\u1ea7n h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn trong doanh nghi\u1ec7p
M\u1edf r\u1ed9ng tinh th\u1ea7n s\u00e1ng t\u1ea1o v\u00e0 ph\u00e1c h\u1ecda th\u00e0nh \u00fd t\u01b0\u1edfng th\u1ef1c ti\u1ec5n
T\u1ea1o m\u1eabu v\u00e0 th\u1eed nghi\u1ec7m nhi\u1ec1u l\u1ea7n<\/p>\n\n<\/div>\n<\/div>\n

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C\u00e1c v\u00ed d\u1ee5 th\u00e0nh c\u00f4ng v\u1ec1 Design Thinking<\/strong><\/h3>\n
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– Hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a IBM t\u0103ng h\u01a1n 75% v\u00e0 h\u01b0\u1edfng 300% l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 khi \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p t\u01b0 duy thi\u1ebft k\u1ebf
– C\u00f4ng ty b\u1ea3o hi\u1ec3m MassMutual h\u1ee3p t\u00e1c v\u1edbi IDEO \u0111\u1ec3 t\u1ea1o ra Society of Grown Ups – c\u00f4ng c\u1ee5 gi\u00fap gi\u00e1o d\u1ee5c ng\u01b0\u1eddi tr\u1ebb \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u00e0i ch\u00ednh th\u00f4ng minh nh\u1ea5t.
– CareerFoundry t\u00edch h\u1ee3p Design Thinking v\u00e0o kh\u00f3a h\u1ecdc thi\u1ebft k\u1ebf UX.<\/p>\n\n<\/div>\n<\/div>\n

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Design Thinking c\u00f3 ph\u1ea3i l\u00e0 qu\u00e1 tr\u00ecnh tuy\u1ebfn t\u00ednh kh\u00f4ng?<\/strong><\/h3>\n
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\u0110\u00e1p \u00e1n l\u00e0 \u201cKh\u00f4ng!\u201d. C\u00e1c giai \u0111o\u1ea1n c\u1ee7a Design Thinking \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp r\u1ea5t h\u1ee3p l\u00fd v\u00e0 theo m\u1ed9t th\u1ee9 t\u1ef1 nh\u1ea5t \u0111\u1ecbnh. Tuy nhi\u00ean, ch\u00fang kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh tuy\u1ebfn t\u00ednh. Quy tr\u00ecnh c\u1ee7a Design Thinking c\u1ef1c k\u1ef3 linh ho\u1ea1t, ch\u00fang c\u00f3 th\u1ec3 l\u1eb7p l\u1ea1i b\u1ea5t k\u1ef3 giai \u0111o\u1ea1n n\u00e0o (n\u1ebfu c\u1ea7n).
M\u1ed7i giai \u0111o\u1ea1n s\u1ebd mang l\u1ea1i nh\u1eefng kh\u00e1m ph\u00e1 ri\u00eang. Do \u0111\u00f3, khi th\u1ef1c hi\u1ec7n t\u01b0 duy thi\u1ebft k\u1ebf, b\u1ea1n s\u1ebd kh\u00f4ng bao gi\u1edd \u0111i tr\u00ean m\u1ed9t \u0111\u01b0\u1eddng th\u1eb3ng.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

\n M\u1ecdi th\u1eafc m\u1eafc v\u00e0 g\u00f3p \u00fd li\u00ean quan, xin vui l\u00f2ng li\u00ean h\u1ec7 ngay Tino Group<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n chi ti\u1ebft ho\u1eb7c Fanpage<\/a> \u0111\u1ec3 c\u1eadp nh\u1eadt nh\u1eefng th\u00f4ng tin m\u1edbi nh\u1ea5t nh\u00e9!\n<\/p>\n\n\n\n

\n Tinh g\u1ecdn quy tr\u00ecnh – ch\u1ea1m \u0111\u1ec9nh doanh thu – Tino Group t\u1ef1 tin \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p Vi\u1ec7t tr\u00ean h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1!\n<\/p>\n\n\n\n

C\u00d4NG TY C\u1ed4 PH\u1ea6N T\u1eacP \u0110O\u00c0N TINO<\/strong><\/p>\n\n\n\n