{"id":6637,"date":"2022-02-15T16:04:25","date_gmt":"2022-02-15T09:04:25","guid":{"rendered":"https:\/\/tino.org\/?p=6637"},"modified":"2025-06-11T15:29:34","modified_gmt":"2025-06-11T08:29:34","slug":"chinh-sach-cham-soc-khach-hang-cua-thegioididong","status":"publish","type":"post","link":"https:\/\/tino.vn\/blog\/chinh-sach-cham-soc-khach-hang-cua-thegioididong\/","title":{"rendered":"Ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Thegioididong &#8211; tuy\u1ec7t chi\u00eau \u201cchi\u1ec1u\u201d kh\u00e1ch h\u00e0ng nh\u01b0 \u201cTh\u01b0\u1ee3ng \u0111\u1ebf\u201d"},"content":{"rendered":"\n<p><strong>Ho\u1ea1t \u0111\u1ed9ng m\u1ea1nh m\u1ebd trong l\u0129nh v\u1ef1c kinh doanh, b\u00e1n l\u1ebb \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng, \u0111i\u1ec7n t\u1eed ti\u00eau d\u00f9ng v\u00e0 thi\u1ebft b\u1ecb s\u1ed1, Thegioididong (Th\u1ebf gi\u1edbi di \u0111\u1ed9ng) lu\u00f4n l\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ee9ng top tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. Kh\u00f4ng ch\u1ec9 n\u1ed5i tr\u1ed9i v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, Thegioididong c\u00f2n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u01b0a chu\u1ed9ng b\u1edfi ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng nh\u01b0 \u201cTh\u01b0\u1ee3ng \u0111\u1ebf\u201d. V\u1eady th\u1ef1c ch\u1ea5t ch\u00ednh s\u00e1ch<a href=\"https:\/\/tino.vn\/blog\/xac-dinh-phan-khuc-khach-hang-theo-thu-nhap\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/tino.vn\/blog\/xac-dinh-phan-khuc-khach-hang-theo-thu-nhap\/\" rel=\"noreferrer noopener\"> ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng <\/a>c\u1ee7a Thegioididong nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/p>\n\n\n\n<h2 id=\"Gi\u1edbi_thi\u1ec7u_\u0111\u00f4i_n\u00e9t_v\u1ec1_th\u01b0\u01a1ng_hi\u1ec7u_Thegioididong\"><a id=\"post-6637-_x4fwfk9499sj\"><\/a><strong>Gi\u1edbi thi\u1ec7u \u0111\u00f4i n\u00e9t v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u Thegioididong<\/strong><\/h2>\n\n\n\n<h3 id=\"Thegioididong_l\u00e0_g\u00ec?\"><a id=\"post-6637-_m2rf7jarde23\"><\/a><strong>Thegioididong l\u00e0 g\u00ec?<\/strong><\/h3>\n\n\n\n<p>\n  Thegioididong l\u00e0 th\u01b0\u01a1ng hi\u1ec7u chuy\u00ean cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m \u0111i\u1ec7n t\u1eed, thi\u1ebft b\u1ecb s\u1ed1 v\u00e0 \u0111\u1ed3 d\u00f9ng c\u00f4ng ngh\u1ec7 l\u1edbn t\u1ea1i Vi\u1ec7t Nam. Th\u01b0\u01a1ng hi\u1ec7u n\u00e0y tr\u1ef1c thu\u1ed9c quy\u1ec1n s\u1edf h\u1eefu c\u1ee7a C\u00f4ng ty C\u1ed5 ph\u1ea7n Th\u1ebf gi\u1edbi Di \u0111\u1ed9ng (<strong>Mobile World JSC<\/strong>). L\u00e0 th\u01b0\u01a1ng hi\u1ec7u b\u00e1n l\u1ebb ho\u1ea1t \u0111\u1ed9ng l\u00e2u n\u0103m tr\u00ean th\u1ecb tr\u01b0\u1eddng, Thegioididong \u0111\u00e3 s\u1edf h\u1eefu m\u1ed9t v\u1ecb th\u1ebf nh\u1ea5t \u0111\u1ecbnh trong l\u00f2ng ng\u01b0\u1eddi d\u00f9ng Vi\u1ec7t.\n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/tino.vn\/blog\/wp-content\/uploads\/2025\/06\/6_word-image-72.jpg\" alt=\"chinh-sach-cham-soc-khach-hang-cua-thegioididong\" class=\"wp-image-6638\" width=\"700\" title=\"\"><\/figure><\/div>\n\n\n\n<p>\n  Trong su\u1ed1t qu\u00e1 tr\u00ecnh h\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n, Thegioididong \u0111\u00e3 g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 th\u00e0nh qu\u1ea3 nh\u1ea5t \u0111\u1ecbnh. V\u1edbi s\u1ef1 n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng, Thegioididong ng\u00e0y c\u00e0ng chinh ph\u1ee5c \u0111\u01b0\u1ee3c s\u1ef1 tin y\u00eau v\u00e0 t\u00edn nhi\u1ec7m t\u1eeb kh\u00e1ch h\u00e0ng.\n<\/p>\n\n\n\n<h3 id=\"L\u1ecbch_s\u1ef1_ra_\u0111\u1eddi_v\u00e0_ph\u00e1t_tri\u1ec3n_c\u1ee7a_Thegioididong\"><a id=\"post-6637-_dpv0y6upjavk\"><\/a><strong>L\u1ecbch s\u1ef1 ra \u0111\u1eddi v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a Thegioididong<\/strong><\/h3>\n\n\n\n<p>\n  Thegioididong ra m\u1eaft th\u1ecb tr\u01b0\u1eddng v\u00e0o kho\u1ea3ng th\u00e1ng 6\/2004. Ba c\u1eeda h\u00e0ng \u0111\u1ea7u ti\u00ean c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c \u0111\u1eb7t t\u1ea1i TP.HCM \u1edf ba tuy\u1ebfn \u0111\u01b0\u1eddng: L\u00ea Lai, C\u00e1ch m\u1ea1ng Th\u00e1ng 8 v\u00e0 Ho\u00e0ng V\u0103n Th\u1ee5.\n<\/p>\n\n\n\n<p>\n  T\u1eeb n\u0103m 2010 &#8211; 2011, Thegioididong l\u1ea7n l\u01b0\u1ee3t cho ra m\u1eaft c\u00e1c chu\u1ed7i c\u1eeda h\u00e0ng tr\u00ean kh\u1eafp m\u1ecdi mi\u1ec1n T\u1ed5 qu\u1ed1c. \u0110\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 th\u1eddi k\u1ef3 ho\u00e0ng kim c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u di \u0111\u1ed9ng Vi\u1ec7t l\u1edbn nh\u1ea5t. \u0110\u1ea7u n\u0103m 2012, c\u1eeda h\u00e0ng Thegioididong ch\u00ednh th\u1ee9c khai tr\u01b0\u01a1ng t\u1ea1i B\u1eafc Giang &#8211; \u0111\u00e1nh d\u1ea5u h\u00e0nh tr\u00ecnh \u201cph\u1ee7 s\u00f3ng\u201d kh\u1eafp b\u1ea3n \u0111\u1ed3 Vi\u1ec7t Nam. C\u00f3 th\u1ec3 n\u00f3i, Thegioididong l\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ea7u ti\u00ean v\u00e0 duy nh\u1ea5t c\u00f3 m\u1eb7t t\u1ea1i 63 t\u1ec9nh th\u00e0nh c\u1ee7a \u0111\u1ea5t n\u01b0\u1edbc. Hi\u1ec7n t\u1ea1i, Thegioididong v\u1eabn gi\u1eef v\u1ecb tr\u00ed \u0111\u1ea7u b\u1ea3ng trong c\u00e1c th\u01b0\u01a1ng hi\u1ec7u b\u00e1n l\u1ebb thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u1edf Vi\u1ec7t Nam.\n<\/p>\n\n\n\n<h2 id=\"Ch\u00ednh_s\u00e1ch_ch\u0103m_s\u00f3c_kh\u00e1ch_h\u00e0ng_c\u1ee7a_thegioididong\"><a id=\"post-6637-_cxoamvedxo3c\"><\/a><strong>Ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a thegioididong<\/strong><\/h2>\n\n\n\n<h3 id=\"Gi\u00e1_tr\u1ecb_v\u01b0\u1ee3t_tr\u1ed9i_c\u1ee7a_v\u0103n_h\u00f3a_doanh_nghi\u1ec7p_t\u1ea1i_Thegioididong\"><a id=\"post-6637-_pdg4mbimv635\"><\/a><strong>Gi\u00e1 tr\u1ecb v\u01b0\u1ee3t tr\u1ed9i c\u1ee7a v\u0103n h\u00f3a doanh nghi\u1ec7p t\u1ea1i Thegioididong<\/strong><\/h3>\n\n\n\n<p>   Kh\u00f4ng ph\u1ea3i ng\u1eabu nhi\u00ean m\u00e0 Thegioididong l\u1ea1i tr\u1edf th\u00e0nh <a href=\"https:\/\/tino.vn\/blog\/mo-hinh-thuong-hieu-truyen-thong\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/tino.vn\/blog\/mo-hinh-thuong-hieu-truyen-thong\/\" rel=\"noreferrer noopener\">th\u01b0\u01a1ng hi\u1ec7u<\/a> n\u1ed5i ti\u1ebfng t\u1ea1i Vi\u1ec7t Nam. B\u00ean c\u1ea1nh \u0111\u01b0\u1eddng l\u1ed1i kinh doanh s\u00e1ng su\u1ed1t, th\u01b0\u01a1ng hi\u1ec7u c\u00f2n \u0111\u1eb7t v\u0103n h\u00f3a doanh nghi\u1ec7p l\u00e0m n\u1ec1n t\u1ea3ng ph\u00e1t tri\u1ec3n. Tr\u00ean h\u00e0nh tr\u00ecnh \u201cph\u1ee7 s\u00f3ng\u201d T\u1ed5 qu\u1ed1c, Thegioididong \u0111\u00e3 \u0111\u1eb7t ra 6 s\u1ee9 m\u1ec7nh tr\u1ecdng t\u00e2m nh\u1eb1m mang \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ed1i \u01b0u nh\u1ea5t, bao g\u1ed3m: <\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>\u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m \u0111\u1ec3 ph\u00e1t tri\u1ec3n.   <\/li><li>T\u00f4n tr\u1ecdng, duy tr\u00ec m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi \u0111\u1ed1i t\u00e1c.   <\/li><li>Cam k\u1ebft mang l\u1ea1i gi\u00e1 tr\u1ecb gia t\u0103ng cho nh\u00e0 \u0111\u1ea7u t\u01b0.   <\/li><li>T\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u0103ng \u0111\u1ed9ng, s\u00e1ng t\u1ea1o, tho\u1ea3i m\u00e1i v\u00e0 c\u00f4ng b\u1eb1ng cho nh\u00e2n vi\u00ean.   <\/li><li>X\u00e2y d\u1ef1ng \u201cs\u00e2n ch\u01a1i\u201d c\u00f4ng b\u1eb1ng, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ec3 hi\u1ec7n, ph\u00e1t tri\u1ec3n t\u00e0i n\u0103ng \u0111\u1ec3 c\u00f3 v\u1ecb th\u1ebf x\u1ee9ng \u0111\u00e1ng cho c\u00e1c c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd.   <\/li><li>T\u00edch c\u1ef1c h\u01b0\u1edfng \u1ee9ng, tham gia v\u00e0 \u0111\u00f3ng g\u00f3p cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ed9ng \u0111\u1ed3ng, ch\u01b0\u01a1ng tr\u00ecnh x\u00e3 h\u1ed9i.   <\/li><\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/tino.vn\/blog\/wp-content\/uploads\/2025\/06\/6_word-image-73.jpg\" alt=\"chinh-sach-cham-soc-khach-hang-cua-thegioididong\" class=\"wp-image-6640\" width=\"699\" title=\"\"><\/figure><\/div>\n\n\n\n<p>\n  T\u00ednh \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i, \u0111\u1ed9i ng\u0169 c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean c\u1ee7a Thegioididong \u0111\u00e3 l\u00ean \u0111\u1ebfn h\u01a1n 30.000 ng\u01b0\u1eddi. V\u1edbi ngu\u1ed3n l\u1ef1c nh\u00e2n s\u1ef1 \u201ckh\u1ed5ng l\u1ed3\u201d, th\u01b0\u01a1ng hi\u1ec7u bu\u1ed9c ph\u1ea3i t\u1ea1o d\u1ef1ng n\u1ec1n v\u0103n h\u00f3a doanh nghi\u1ec7p v\u1eefng ch\u1eafc. V\u00ec v\u1eady, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o Thegioididong \u0111\u00e3 kh\u00f4ng ng\u1eebng t\u1ea1o ra nh\u1eefng gi\u00e1 tr\u1ecb l\u00e2u b\u1ec1n. 5 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i c\u1ee7a Thegioididong khi x\u00e2y d\u1ef1ng n\u1ec1n v\u0103n h\u00f3a doanh nghi\u1ec7p l\u00e0:\n<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>Nh\u00e2n vi\u00ean \u0111\u1eb7t tr\u1ecdn t\u00e2m huy\u1ebft v\u00e0o vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. \u0110\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t, nh\u00e2n vi\u00ean s\u1eb5n s\u00e0ng r\u00fat ng\u1eafn quy tr\u00ecnh, l\u01b0\u1ee3c b\u1ecf m\u1ed9t s\u1ed1 c\u00f4ng \u0111o\u1ea1n t\u1ed1n th\u1eddi gian.   <\/li><li>\u0110\u1eb7t ch\u1eef \u201ct\u00edn\u201d v\u00e0 l\u00f2ng trung th\u1ef1c l\u00ean h\u00e0ng \u0111\u1ea7u.   <\/li><li>S\u1eb5n s\u00e0ng th\u1eeba nh\u1eadn sai ph\u1ea1m, kh\u00f4ng tr\u1ed1n tr\u00e1nh tr\u00e1ch nhi\u1ec7m ho\u1eb7c t\u00ecm l\u00fd do bao bi\u1ec7n cho v\u1ea5n \u0111\u1ec1.   <\/li><li>To\u00e0n b\u1ed9 nh\u00e2n vi\u00ean c\u00f9ng h\u1ed7 tr\u1ee3 nhau \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t.   <\/li><li>Lu\u00f4n ch\u1ee7 \u0111\u1ed9ng, nhi\u1ec7t th\u00e0nh trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng.   <\/li><\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 id=\"M\u1ed9t_s\u1ed1_ch\u00ednh_s\u00e1ch_ch\u0103m_s\u00f3c_kh\u00e1ch_h\u00e0ng_c\u1ee7a_Thegioididong\"><a id=\"post-6637-_f99zk7zdwxau\"><\/a><strong>M\u1ed9t s\u1ed1 ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Thegioididong<\/strong><\/h3>\n\n\n\n<h4 id=\"#1._T\u01b0_v\u1ea5n_t\u1eadn_t\u00e2m,_h\u1ed7_tr\u1ee3_t\u1eadn_t\u00ecnh\"><a id=\"post-6637-_xn7qmm3m1z72\"><\/a><strong>#1. T\u01b0 v\u1ea5n t\u1eadn t\u00e2m, h\u1ed7 tr\u1ee3 t\u1eadn t\u00ecnh<\/strong><\/h4>\n\n\n\n<p>\n  \u0110\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t h\u01a1n, nh\u00e2n vi\u00ean lu\u00f4n t\u1eadn t\u00ecnh t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng h\u1ebft m\u1ee9c c\u00f3 th\u1ec3. T\u00f9y v\u00e0o t\u1eebng nhu c\u1ea7u mua s\u1eafm kh\u00e1c nhau, nh\u00e2n vi\u00ean s\u1ebd ch\u1ecdn c\u00e1ch t\u01b0 v\u1ea5n ph\u00f9 h\u1ee3p.\n<\/p>\n\n\n\n<p>\n  Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 \u0111\u1ebfn c\u1eeda h\u00e0ng tr\u1ef1c ti\u1ebfp, nh\u00e2n vi\u00ean s\u1ebd h\u1ed7 tr\u1ee3 t\u01b0 v\u1ea5n v\u00e0 gi\u1ea3i \u0111\u00e1p c\u00e2u h\u1ecfi qua \u0111i\u1ec7n tho\u1ea1i. \u0110\u1eb7c bi\u1ec7t, kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 hotline c\u1ee7a Thegioididong ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed.\n<\/p>\n\n\n\n<p>\n  Khi mua s\u1eafm t\u1ea1i Thegioididong, nh\u00e2n vi\u00ean s\u1ebd ph\u1ed5 bi\u1ebfn \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng, l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb s\u1eed d\u1ee5ng c\u1ee7a nh\u1eefng d\u00f2ng s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng h\u01b0\u1edbng \u0111\u1ebfn. Nh\u1edd \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng ch\u00ednh x\u00e1c nh\u1ea5t.\n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/tino.vn\/blog\/wp-content\/uploads\/2025\/06\/5_word-image-74.jpg\" alt=\"chinh-sach-cham-soc-khach-hang-cua-thegioididong\" class=\"wp-image-6642\" width=\"700\" title=\"\"><\/figure><\/div>\n\n\n\n<h4 id=\"#2._Duy_tr\u00ec_m\u1ed1i_quan_h\u1ec7_v\u1edbi_kh\u00e1ch_h\u00e0ng_c\u0169\"><a id=\"post-6637-_xo6nles3so8l\"><\/a><strong>#2. Duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng c\u0169<\/strong><\/h4>\n\n\n\n<p>   V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng c\u0169, Thegioididong c\u0169ng c\u00f3 ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c r\u1ea5t hi\u1ec7u qu\u1ea3. \u0110\u1ed9i ng\u0169 <a href=\"https:\/\/tino.vn\/blog\/ky-nang-cham-soc-khach-hang\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/tino.vn\/blog\/ky-nang-cham-soc-khach-hang\/\" rel=\"noreferrer noopener\">Customer Service<\/a> c\u1ee7a Thegioididong s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng sau m\u1ed9t th\u1eddi tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m. Vi\u1ec7c n\u00e0y nh\u1eb1m \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng ho\u1eb7c h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m. <\/p>\n\n\n\n<p>\n  B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean lu\u00f4n trong t\u01b0 th\u1ebf s\u1eb5n s\u00e0ng ghi nh\u1eadn \u00fd ki\u1ebfn, ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n. Sau khi mua s\u1eafm, kh\u00e1ch h\u00e0ng c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng m\u1ed9t s\u1ed1 \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn t\u1eeb th\u01b0\u01a1ng hi\u1ec7u, nh\u01b0: c\u00e0i \u0111\u1eb7t ph\u1ea7n m\u1ec1m, d\u00e1n m\u00e0n h\u00ecnh, t\u1eb7ng ph\u1ee5 ki\u1ec7n,&#8230;\n<\/p>\n\n\n\n<p>\n  Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng c\u00f2n c\u00f3 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh b\u1ea3o h\u00e0nh, tri \u00e2n kh\u00e1ch h\u00e0ng, t\u00edch l\u0169y \u0111i\u1ec3m,&#8230;, \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i cho s\u1ea3n ph\u1ea9m. Ch\u00ednh s\u00e1ch c\u1ee7a Thegioididong lu\u00f4n \u0111\u1ea3m b\u1ea3o c\u00f4ng khai, minh b\u1ea1ch v\u00e0 c\u00f3 l\u1ee3i cho kh\u00e1ch h\u00e0ng.\n<\/p>\n\n\n\n<h4 id=\"#3._T\u1ed5_ch\u1ee9c_v\u00e0_ph\u00e2n_t\u00edch_c\u00e1c_cu\u1ed9c_kh\u1ea3o_s\u00e1t\"><a id=\"post-6637-_cu004h4aqxop\"><\/a><strong>#3. T\u1ed5 ch\u1ee9c v\u00e0 ph\u00e2n t\u00edch c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t<\/strong><\/h4>\n\n\n\n<p>\n  L\u00e0 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u l\u1edbn, Thegioididong lu\u00f4n mong mu\u1ed1n mang \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u00e0n thi\u1ec7n nh\u1ea5t \u0111\u1ebfn kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady, th\u01b0\u01a1ng hi\u1ec7u th\u01b0\u1eddng xuy\u00ean t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t nh\u1eb1m thu th\u1eadp \u00fd ki\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5.\n<\/p>\n\n\n\n<p>\n  Thegioididong \u00e1p d\u1ee5ng nhi\u1ec1u ph\u01b0\u01a1ng th\u1ee9c kh\u1ea3o s\u00e1t kh\u00e1c nhau, t\u1eeb truy\u1ec1n th\u1ed1ng \u0111\u1ebfn hi\u1ec7n \u0111\u1ea1i. Ch\u1eb3ng h\u1ea1n nh\u01b0: cung c\u1ea5p phi\u1ebfu kh\u1ea3o s\u00e1t, ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n tho\u1ea1i, ph\u1ecfng v\u1ea5n online, kh\u1ea3o s\u00e1t online,&#8230;\n<\/p>\n\n\n\n<p>\n  Sau khi thu th\u1eadp \u00fd ki\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng, th\u01b0\u01a1ng hi\u1ec7u s\u1ebd nghi\u00eam t\u00fac ghi nh\u1eadn v\u00e0 ph\u00e2n t\u00edch. D\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i, Thegioididong s\u1ebd c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng v\u1ec1 m\u1ecdi m\u1eb7t \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u, k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.\n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/tino.vn\/blog\/wp-content\/uploads\/2025\/06\/6_word-image-75.jpg\" alt=\"chinh-sach-cham-soc-khach-hang-cua-thegioididong\" class=\"wp-image-6644\" width=\"700\" title=\"\"><\/figure><\/div>\n\n\n\n<h4 id=\"#4._Gi\u00fap_kh\u00e1ch_h\u00e0ng_gi\u1ea3i_quy\u1ebft_v\u1ea5n_\u0111\u1ec1_tri\u1ec7t_\u0111\u1ec3\"><a id=\"post-6637-_36tzuynqepq0\"><\/a><strong>#4. Gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 tri\u1ec7t \u0111\u1ec3<\/strong><\/h4>\n\n\n\n<p>\n  Khi tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m, n\u1ebfu kh\u00e1ch h\u00e0ng g\u1eb7p b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o ph\u00e1t sinh, Thegioididong s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 100%. \u0110\u1eb7c bi\u1ec7t, th\u01b0\u01a1ng hi\u1ec7u c\u00f2n c\u00f3 h\u1eb3n ch\u00ednh s\u00e1ch \u201c\u0110\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n\u201d. V\u1edbi ch\u00ednh s\u00e1ch n\u00e0y, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y an t\u00e2m v\u00e0 tin t\u01b0\u1edfng h\u01a1n khi mua h\u00e0ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb h\u1ecfng h\u00f3c do c\u00e1c t\u00e1c \u0111\u1ed9ng b\u00ean ngo\u00e0i, th\u01b0\u01a1ng hi\u1ec7u s\u1ebd h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng s\u1eeda ch\u1eefa theo ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh.\n<\/p>\n\n\n\n<h4 id=\"#5._T\u1ed5_ch\u1ee9c_khuy\u1ebfn_m\u1ea1i,_tri_\u00e2n_kh\u00e1ch_h\u00e0ng\"><a id=\"post-6637-_jd512jpdbuaq\"><\/a><strong>#5. T\u1ed5 ch\u1ee9c khuy\u1ebfn m\u1ea1i, tri \u00e2n kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n\n\n\n<p>\n  V\u1edbi mong mu\u1ed1n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho kh\u00e1ch h\u00e0ng mua s\u1eafm tho\u1ea3i m\u00e1i, Thegioididong \u0111\u00e3 ph\u00e1t tri\u1ec3n r\u1ea5t nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i kh\u00e1c nhau. Th\u00f4ng th\u01b0\u1eddng, quy m\u00f4 c\u1ee7a c\u00e1c chi\u1ebfn d\u1ecbch khuy\u1ebfn m\u1ea1i s\u1ebd t\u00f9y v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m trong n\u0103m. V\u00e0 \u0111\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 ph\u01b0\u01a1ng ph\u00e1p thu h\u00fat, g\u1eafn k\u1ebft kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.\n<\/p>\n\n\n\n<p>\n  Thegioididong \u0111\u00e3 t\u1ed5 ch\u1ee9c m\u1ed9t s\u1ed1 ch\u01b0\u01a1ng tr\u00ecnh l\u1edbn v\u00f4 c\u00f9ng n\u1ed5i b\u1eadt nh\u01b0:\n<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>M\u1eebng \u0111\u1ea1i l\u1ec5 1000 n\u0103m Th\u0103ng Long &#8211; H\u00e0 N\u1ed9i: Khuy\u1ebfn m\u1ea1i 1000 chi\u1ebfc \u0111i\u1ec7n tho\u1ea1i v\u1edbi gi\u00e1 1000 \u0111\u1ed3ng cho kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty.   <\/li><li>M\u1eebng T\u1ebft 2011: Kh\u00e1ch h\u00e0ng mua s\u1eafm v\u1edbi h\u00f3a \u0111\u01a1n t\u1eeb tr\u00ean 500.000 \u0111\u1ed3ng s\u1ebd c\u00f3 c\u01a1 h\u1ed9i nh\u1eadn \u0111\u01b0\u1ee3c 3 c\u0103n chung c\u01b0 D1 t\u1ea1i TP.HCM. T\u1ed5ng gi\u00e1 tr\u1ecb c\u1ee7a ph\u1ea7n th\u01b0\u1edfng l\u00ean \u0111\u1ebfn 3 t\u1ef7 \u0111\u1ed3ng.    <\/li><li>C\u00e1 th\u00e1ng 4: Kh\u00e1ch h\u00e0ng c\u00f3 c\u01a1 h\u1ed9i nh\u1eadn th\u1ebb c\u00e0o may m\u1eafn tr\u1ecb gi\u00e1 100 tri\u1ec7u \u0111\u1ed3ng ti\u1ec1n m\u1eb7t khi mua s\u1ea3n ph\u1ea9m v\u1edbi h\u00f3a \u0111\u01a1n t\u1eeb tr\u00ean 500.000 \u0111\u1ed3ng.   <\/li><\/ul>\n<\/div><\/div>\n\n\n\n<p>\n  C\u00f3 th\u1ec3 th\u1ea5y, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i c\u1ee7a Thegioididong v\u00f4 c\u00f9ng \u0111\u1ed9c \u0111\u00e1o v\u00e0 h\u1ea5p d\u1eabn. Nh\u1eefng chi\u1ebfn d\u1ecbch n\u00e0y \u0111\u1ec1u r\u1ea5t \u0111\u1ea7u t\u01b0 v\u1ec1 chi ph\u00ed l\u1eabn gi\u00e1 tr\u1ecb s\u1eed d\u1ee5ng.\n<\/p>\n\n\n\n<p>\n  B\u1edfi th\u1ebf cho n\u00ean Thegioididong \u0111\u00e3 ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ti\u00eau d\u00f9ng tin y\u00eau. \u0110\u00e2y ch\u00ednh l\u00e0 \u201cb\u01b0\u1edbc \u0111\u00e0\u201d th\u00fac \u0111\u1ea9y s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m b\u00e1n ra v\u00e0 doanh thu c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. \n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/tino.vn\/blog\/wp-content\/uploads\/2025\/06\/6_word-image-76.jpg\" alt=\"chinh-sach-cham-soc-khach-hang-cua-thegioididong\" class=\"wp-image-6646\" width=\"700\" title=\"\"><\/figure><\/div>\n\n\n\n<p>\n  Ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Thegioididong \u0111\u00e3 mang l\u1ea1i c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng cho th\u01b0\u01a1ng hi\u1ec7u. Tino Group hy v\u1ecdng qua nh\u1eefng th\u00f4ng tin \u0111\u00e3 chia s\u1ebb, b\u1ea1n c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p m\u00ecnh. Ch\u00fac b\u1ea1n s\u1edbm g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng!\n<\/p>\n\n\n\n<h2 id=\"FAQs_v\u1ec1_ch\u00ednh_s\u00e1ch_ch\u0103m_s\u00f3c_kh\u00e1ch_h\u00e0ng_c\u1ee7a_Thegioididong\"><a id=\"post-6637-_6y8oxstyhh8d\"><\/a><strong>FAQs v\u1ec1 ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Thegioididong<\/strong><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1644914998689\" class=\"rank-math-list-item\">\n<h3 id=\"Ch\u00ednh_s\u00e1ch_\u0111\u1ed5i_tr\u1ea3_c\u1ee7a_Thegioididong_nh\u01b0_th\u1ebf_n\u00e0o?\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 c\u1ee7a Thegioididong nh\u01b0 th\u1ebf n\u00e0o?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0110\u1ed5i tr\u1ea3 l\u1ed7i s\u1ea3n ph\u1ea9m mi\u1ec5n ph\u00ed trong v\u00f2ng 14 ng\u00e0y (k\u1ec3 t\u1eeb ng\u00e0y mua s\u1ea3n ph\u1ea9m).<br \/>\u0110\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m mi\u1ec5n ph\u00ed trong v\u00f2ng 30 ng\u00e0y (k\u1ec3 t\u1eeb ng\u00e0y mua s\u1ea3n ph\u1ea9m). \u00c1p d\u1ee5ng ch\u00ednh s\u00e1ch 1 \u0111\u1ed5i 1.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1644915018905\" class=\"rank-math-list-item\">\n<h3 id=\"\u0110i\u1ec1u_ki\u1ec7n_\u0111\u1ed5i_tr\u1ea3_s\u1ea3n_ph\u1ea9m_c\u1ee7a_Thegioididong_l\u00e0_g\u00ec?\">\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m c\u1ee7a Thegioididong l\u00e0 g\u00ec?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Khi mu\u1ed1n \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m t\u1ea1i Thegioididong, b\u1ea1n c\u1ea7n ch\u00fa \u00fd 3 y\u1ebfu t\u1ed1 sau:<br \/>&#8211; S\u1ea3n ph\u1ea9m v\u1eabn c\u00f2n h\u00f3a \u0111\u01a1n mua h\u00e0ng.<br \/>&#8211; S\u1ea3n ph\u1ea9m v\u1eabn c\u00f2n \u0111\u1ea7y \u0111\u1ee7 bao b\u00ec, h\u1ed9p \u0111\u1ef1ng.<br \/>&#8211; S\u1ea3n ph\u1ea9m v\u1eabn c\u00f2n \u0111\u1ea7y \u0111\u1ee7 phi\u1ebfu b\u1ea3o h\u00e0nh v\u00e0 ph\u1ee5 ki\u1ec7n k\u00e8m theo.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1644915046217\" class=\"rank-math-list-item\">\n<h3 id=\"Thegioididong_c\u00f3_d\u1ecbch_v\u1ee5_n\u00e0o_ph\u1ee5c_v\u1ee5_kh\u00e1ch_h\u00e0ng_sau_khi_mua_s\u1ea3n_ph\u1ea9m_t\u1ea1i_c\u1eeda_h\u00e0ng?\">Thegioididong c\u00f3 d\u1ecbch v\u1ee5 n\u00e0o ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng sau khi mua s\u1ea3n ph\u1ea9m t\u1ea1i c\u1eeda h\u00e0ng?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>&#8211; C\u00e0i \u0111\u1eb7t ph\u1ea7n m\u1ec1m, \u1ee9ng d\u1ee5ng v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh c\u1ea7n thi\u1ebft cho s\u1ea3n ph\u1ea9m.<br \/>&#8211; D\u00e1n m\u00e0n h\u00ecnh, k\u00ednh c\u01b0\u1eddng l\u1ef1c cho s\u1ea3n ph\u1ea9m.<br \/>&#8211; H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng c\u00e1ch s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m v\u00e0 ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o qu\u1ea3n.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1644915073569\" class=\"rank-math-list-item\">\n<h3 id=\"Qu\u00e0_t\u1eb7ng_\u0111i_k\u00e8m_c\u1ee7a_Thegioididong_l\u00e0_g\u00ec?\">Qu\u00e0 t\u1eb7ng \u0111i k\u00e8m c\u1ee7a Thegioididong l\u00e0 g\u00ec?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Thegioididong th\u01b0\u1eddng t\u1eb7ng k\u00e8m kh\u00e1ch h\u00e0ng nh\u1eefng m\u00f3n qu\u00e0 nh\u1ecf khi mua s\u1eafm nh\u01b0: b\u00ecnh gi\u1eef nhi\u1ec7t, t\u00fai x\u00e1ch, m\u00f3c kh\u00f3a, c\u1ed1c s\u1ee9 ho\u1eb7c m\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m \u1ee9ng d\u1ee5ng thi\u1ebft th\u1ef1c kh\u00e1c.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p>\n  M\u1ecdi th\u1eafc m\u1eafc v\u00e0 g\u00f3p \u00fd li\u00ean quan, xin vui l\u00f2ng<a href=\"https:\/\/tino.vn\/blog\/\"> li\u00ean h\u1ec7 ngay Tino Group<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n chi ti\u1ebft ho\u1eb7c<a href=\"https:\/\/www.facebook.com\/tino.com.vn\" rel=\"nofollow noopener\" target=\"_blank\"> Fanpage<\/a> \u0111\u1ec3 c\u1eadp nh\u1eadt nh\u1eefng th\u00f4ng tin m\u1edbi nh\u1ea5t nh\u00e9!\n<\/p>\n\n\n\n<p>\n  Tinh g\u1ecdn quy tr\u00ecnh &#8211; ch\u1ea1m \u0111\u1ec9nh doanh thu &#8211; Tino Group t\u1ef1 tin \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p Vi\u1ec7t tr\u00ean h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1!\n<\/p>\n\n\n\n<p><strong>C\u00d4NG TY C\u1ed4 PH\u1ea6N T\u1eacP \u0110O\u00c0N TINO<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Tr\u1ee5 s\u1edf ch\u00ednh: L17-11, T\u1ea7ng 17, T\u00f2a nh\u00e0 Vincom Center, S\u1ed1 72 L\u00ea Th\u00e1nh T\u00f4n, Ph\u01b0\u1eddng B\u1ebfn Ngh\u00e9, Qu\u1eadn 1, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh<\/li><li>T\u1ed5ng \u0111\u00e0i mi\u1ec5n ph\u00ed: 1800 6734<\/li><li>Email: info@tino.org<\/li><li>Website: <a href=\"https:\/\/tino.vn\/blog\/\">www.tino.org<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ho\u1ea1t \u0111\u1ed9ng m\u1ea1nh m\u1ebd trong l\u0129nh v\u1ef1c kinh doanh, b\u00e1n l\u1ebb \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng, \u0111i\u1ec7n t\u1eed ti\u00eau d\u00f9ng v\u00e0 thi\u1ebft b\u1ecb s\u1ed1, Thegioididong (Th\u1ebf gi\u1edbi di \u0111\u1ed9ng) lu\u00f4n l\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ee9ng top tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. Kh\u00f4ng ch\u1ec9 n\u1ed5i tr\u1ed9i v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, Thegioididong c\u00f2n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u01b0a chu\u1ed9ng [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":6650,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5390],"tags":[7355],"class_list":["post-6637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-tu-van-hanh-doanh-nghiep"],"_links":{"self":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/6637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/comments?post=6637"}],"version-history":[{"count":1,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/6637\/revisions"}],"predecessor-version":[{"id":114449,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/posts\/6637\/revisions\/114449"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media\/6650"}],"wp:attachment":[{"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/media?parent=6637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/categories?post=6637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tino.vn\/blog\/wp-json\/wp\/v2\/tags?post=6637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}